Motivation in theory Flashcards

1
Q

What is Taylor’s scientific management theory?

A
  • He believed in a fair days pay for a fair days work.
  • Believed employees would do the minimum amount of work if not supervised.
  • Main form of motivation is higher wages.
  • A managers job is to tell workers what to do.
  • Believed in division of labour where workers would repeat the same tasks. He doesn’t take into account that repetitive jobs are demotivating.
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2
Q

What is Mayo’s human relations theory?

A
  • Found that worker motivation increased when they were being studied.
  • Working in teams was more important than money.
  • Non financial motivators were the most important.
  • Repetitive work was demotivating.
  • Recognition and appreciation improves job satisfaction.
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3
Q

What is Maslow’s hierarchy of needs?

A

Pyramid of needs:

Physiological needs- food, water, shelter.

Safety needs- secure jobs to meet these needs.

Love/belonging needs- teamwork.

Esteem needs- responsibility and promotion.

Self actualisation- When all needs are met you have reached your potential.

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4
Q

What is Herzberg’s 2 factor theory?

A

Hygiene factors: Salaries, wages, employee benefits, job security, working conditions, work/life balance.

As a result, employees will have general satisfaction.

Motivating factors: Status, recognition, responsibility, challenging work, promotion, growth.

As a result, employees will have high motivation and satisfaction and have strong commitment.

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5
Q

What are examples of financial incentives?

A
  • Piecework.
  • Commission.
  • Bonus.
  • Profit-sharing.
  • Performance related pay.
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6
Q

What are examples of non-financial incentives?

A
  • Delegation (transferring responsibility).
  • Consultation (discuss issues).
  • Empowerment.
  • Team working.
  • Job enrichment (variety in jobs).
  • Job enlargement.
  • Job rotation.
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