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Question 1

What was a key challenge faced by Out2Bounds during its internationalisation plan?

Answer 1

Navigating cultural complexities

Serving clients and working with interns from 15 different nationalities requires high levels of cultural sensitivity.

Question 2

What is required when serving clients from different nationalities?

Answer 2

High levels of cultural sensitivity, flexible communication styles, and adaptive service delivery

Expectations can differ drastically between clients from different cultures.

Question 3

How did Out2Bounds address cultural challenges in its internationalisation?

Answer 3

By building a multicultural team and developing global mindsets embedded in its values

This approach helps navigate the diverse expectations of clients.

Question 4

What major operational shift did Out2Bounds experience?

Answer 4

Transition following its acquisition by MarketStar

This transition introduced complexities such as corporate governance and strategic alignment.

Question 5

What complexities arose from Out2Bounds being acquired by a multinational company?

Answer 5

Corporate governance, strategic alignment, and a change in corporate culture

The shift in decision-making approaches was also significant.

Question 6

What did the transition demand in terms of decision-making?

Answer 6

A shift to more formalized systems and an understanding of new power dynamics

These dynamics were not present in the founder-led company.

Question 7

What risk was associated with the acquisition of Out2Bounds?

Answer 7

The risk of diluting the entrepreneurial culture

This culture had been key to the firm’s early success.

Question 8

Fill in the blank: The transition from a lean, entrepreneurial startup to a global service provider required a massive amount of _______.

Answer 8

[adaptability]

Question 9

True or False: Out2Bounds’s acquisition by MarketStar simplified its corporate governance.

Answer 9

False