OM Flashcards
(53 cards)
A System in which works are moved by upstream workstations pushing
outputs to downstream workstations when they are completed
Push system
A System in which works are moved by downstream workstation pulling output from upstream workstations as needed
Pull system
It means ongoing improvement involving everyone, from top management, middle managers to worker
Kaizen
The 8 Wastes
DOWNTIME. Overproduction, Waiting Time, Transportation, Excess Processing, Too much Inventory, Unnecessary Motion, Defects, Unutilized Talent
5S
正理、整頓、清掃、清潔、躾
A proactive approach: Prevents mistakes from occurring during the production, delivery or service that allows mistakes to be identified easily, often at a glance.
Poka Yoke
Example of Poka Yoke
Ex.
Level production to create uniform load. Produce the right quantity each day—no more and no less.
Heijunka
The average time between the start of production of one unit and the start of production of the next unit. Need to produce 1 car every hour for 1 month.
Takt time
Formula for Takt Time
= 1 / Throughphut
Formula for Turnover
= 1 / Time
Formula for ideal number of Kanbans
N = DT / C
Demand rate, Lead Time, Capacity
N of Kanbans x Capacity =
Inventory
is a function that responsible for supplying the product or service
of the organization. It is the engine that
creates profit for a company.
Operations
The management of systems or processes that create goods and/or provide
services, within an organization.
operations management
two of the most important factors that affect GDP growth, firm output, and firm profitability
new product innovation and
productivity improvement,
are physical items that include raw materials, parts, subassemblies, and final products.
Goods
are activities that provide some combination of time, location, form or psychological value.
Services
a sequence of activities and organizations involved in producing and delivering a good or service
Supply Chain
The three primary functions in an organization
Operations, Marketing, Finance
Four major OM decisions
QPICS
1. Process
2. Quality
3. Capacity
4. Inventory
Supply Chain
The system that converts inputs into
outputs. OM deals with planning and controlling the transformation process and its interfaces.
Process
decisions that decide i) the physical process or facility used to produce and deliver the products and/or services and ii) the
associated workforce policies and practices.
Process Decision
Management where the individual’s
contribution is valued only based on its
concrete results. No matter how hard a
person works, lack of results will result in a
poor personal rating, lower income etc.
A sales person’s sales value (how many products sold, how much money as revenue, how many apartments sold, etc).
Result-Oriented Mgt
