omis ch5-9 Flashcards

1
Q

step by step process for performing a task in a finite amount of time, has a certain output

A

Algorithm

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2
Q

the ability of a system to gracefully accommodate growing sizes of inputs/amounts of workload

A

Scalability

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3
Q

how long it takes to perform a task

A

Running time

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4
Q

T(n) = maximum time of algorithm on any input of size n

A

Worst case running time

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5
Q

= O(n)

A

Linear search

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6
Q

= O(logn), only if input is sorted

A

BInary search

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7
Q

theoretical definition of complexity of an algorithm as a function of the size, Order of magnitude of complexity

A

Big O

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8
Q

search methods with most inefficient performance

A

exponential and factorial runtime

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9
Q

walk down list, comparing adjacent elements, swapping them if they are in the wrong order until list is sorted

A

Bubble sort algorithm

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10
Q

internal sources, personal sources, external sources, new sources

A

sources of data

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11
Q

what goes wrong with data

A

lost, stolen, deleted, hacked

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12
Q

data increases exponentially, data scattered, outdated, new sources

A

difficulties managing data

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13
Q

people/processes and procedures of data in order to improve data security, increase consistency and reduce fines

A

Data governance

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14
Q

semi permanent data or permanent data that you want records of e.g. customer name, telephone number

A

master data

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15
Q

activities or events

A

transaction data

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16
Q

Database management systems minimize 3 problems

A

Data redundancy
Data isolation (security)
Data inconsistency

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17
Q

Database management systems maximize 3 problems

A

Data integrity
Data security
Data independence

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18
Q

unique identifier generated by system or you

A

primary key

19
Q

primary key from another table to connect btwn tables

A

foreign key

20
Q

data is stored in files but there is no connection between files

A

flat file

21
Q

model similar to a corporate organization chart, each element has a single parent record but may have multiple child records, only relationship with its parent or child records

A

Hierarchical

22
Q

similar to hierarchical model but allows many to many relationships

A

Network

23
Q

data is stored in tables, relationships between data are created via keys (most common, used in SQL)

A

Relational

24
Q

attributes in the table depend only on the primary key

A

normalization

25
Q

STRUCTURED QUERY LANGUAGE

A

SQL

26
Q

DIVERSE, HIGH-VOLUME, HIGH-VELOCITY INFORMATION ASSETS THAT REQUIRE NEW FORMS OF PROCESSING TO ENABLE ENHANCED DECISION MAKING, INSIGHT, DISCOVERY, AND PROCESS OPTIMIZATION

A

big data

27
Q

transaction process system, is information processing system for business transactions involving the collection, modification and retrieval of all transaction data

A

TPS

28
Q

enterprise resource planning, software that organizations use to manage day to day business activities e.g. accounting, procurement, risk management etc.

A

ERP

29
Q

expert system, software programmed using AI techniques, use databases of expert knowledge to offer advice or make decisions e.g. medical diagnosis, stock trading

A

ES

30
Q

decision support system, computerized program used to support determinations, judgements and courses of action in an organization/business. DSS sifts through and analyzes massive amounts of data, compiling comprehensive info that can be used to solve problems/decision making

A

DSS

31
Q

routine decisions with definite procedures e.g. restock inventory, special offers to customers

A

Structured decisions

32
Q

new, non routine decisions requiring judgement and insights e.g. approve capital budget, decide corporate objectives

A

Unstructured decisions

33
Q

only part of decision has clear cut answers provided by accepted procedures e.g. allocate resources to managers, develop a marketing plan

A

Semi-structured decisions

34
Q

financial management, operations management, human resources management and add ons - customer relationship management and supply chain management

A

Core ERP modules

35
Q

procurement process which originates in warehouse department and ends in accounting department

A

Procure to pay (P2P)

36
Q

fulfillment process, originates in sales department, ends in accounting department

A

Order to cash (OTC)

37
Q

-production process originates from warehouse department, and ends in warehouse department

A

Demand to build

38
Q

allows for joint execution, integration, data sharing, flow of information

A

ERP benefits

39
Q

companies may need to change processes - may not be optimal for every company, transition can be complex, expensive and time consuming, staff retraining and resistance may be met

A

ERP limitations

40
Q

strategy to manage and nurture customer interactions in order to garner future returning sales and word of mouth marketing

A

Customer relationship management (CRM)

41
Q

customer facing operation will help service provider reach customer face to face, customer touching operation not face to face

A

Operational CRM

42
Q

helps managers to understand how customers work and give paths for decision making related to customers e.g. cross selling, up selling

A

Analytical CRM

43
Q

when retailers make inaccurate demand projections, gap gets bigger and bigger up along the supply chain

A

bullwhip effect

44
Q
A