OMM - 05. Organizational Design

Question 1

Properly implemented _____ enhances unit effectiveness.

Answer 1

Organizational Design

Question 2

The process of choosing and implementing a structural configuration for an organization.

Answer 2

Organizational Design

Question 3

Good _____ tries to build upon the strengths of a bureaucracy while minimizing its weaknesses.

Answer 3

Organizational Design

Question 4

_____ are major strengths for an organization because they provide an arranged hierarchy of internal order and clearly defined areas of responsibility.

Answer 4

Clear Lines of Communication and Authority

Question 5

_____ could lead to the organization being rigid and inflexible in its operating procedures.

Answer 5

Overspecialization

Question 6

Four main factors to consider when deciding what is best for an organization

Answer 6

• Goals
• Environment
• Size
• Technology

Question 7

You must consider _____ because the mission often determines the degree of design flexibility you can tolerate.

Answer 7

Organizational Goals

Question 8

The _____ of an organization can be reflected in the number of people employed, the number of customers served, or the number of suppliers involved.

Answer 8

Size

Question 9

An organization structure that emphasizes vertical specialization and control, an extensive use of managerial techniques, impersonal coordination and control, and a HEAVY reliance on rules, policies, and procedures.

Answer 9

Mechanistic Organization

Question 10

Incorporates a hierarchy that distributes formal authority and establishes where and how critical decisions will be made.

Answer 10

Vertical Specialization

Question 11

This specialization is from the bottom - up.

Answer 11

Vertical Specialization

Question 12

Communication in this organizational design flows from the branch chief, to the shops, to the respective line operations.

Answer 12

Mechanistic Design Communication

Question 13

Most of the communication occurs at the top level in this organizational design.

Answer 13

Mechanistic Design

Question 14

If mission goals are oriented toward efficiency, then the conditions would favor a _____ design.

Answer 14

Mechanistic

Question 15

This design would be most beneficial in organizations that have a need for tight procedures and strict control.

Answer 15

Mechanistic Design

Question 16

This design is best for organizations that have very effective communication.

Answer 16

Mechanistic Design

Question 17

If the organizational environment is predictable, then a _____ design would be appropriate.

Answer 17

Mechanistic

Question 18

This design is best for organizations which have little need for innovation and are centered around having clearly defined, specific operating procedures.

Answer 18

Mechanistic Design

Question 19

If the size of the organization is moderate to large, then a _____ design would be appropriate.

Answer 19

Mechanistic

Question 20

This design is best for organizations that are independent operations and don’t have to rely upon others to support their operations.

Answer 20

Mechanistic

Question 21

If the technology used by the organization is well established and stable, then a _____ design would be appropriate.

Answer 21

Mechanistic

Question 22

This design has the same organizational structure or framework as Mechanistic Design but differs in how the people interact within the organization.

Answer 22

Organic Design

Question 23

This design provides an organizational structure that emphasizes horizontal specialization, an extensive use of personal coordination, and loose rules policies, and procedures.

Answer 23

Organic Design

Question 24

This type of specialization means that shops in the organization share duties and responsibilities.

Answer 24

Horizontal Specialization

Question 25

In horizontal specialization, decision making is _____.

Answer 25

Decentralized

Question 26

This design leads to greater empowerment of its workers.

Answer 26

Organic Design

Question 27

In this design communication can flow freely between shops.

Answer 27

Organic Design

Question 28

If organizational goals allow flexibility and relaxed controls, then the _____ would be appropriate.

Answer 28

Organic Design

Question 29

If the organizational environment is high in uncertainty and the mission is constantly changing, then the organization needs to have flexibility and innovativeness enabled by _____ design.

Answer 29

Organic Design

Question 30

This design is best suited for organizations that are of a small to moderate size.

Answer 30

Organic Design

Question 31

This design is best when there is less need for strict controls over personnel and procedures.

Answer 31

Organic Design

Question 32

Organizations that have changing technological demands are good candidates for the _____ design.

Answer 32

Organic Design

Question 33

A _____ organizational design combines the elements of the mechanistic and organic design within the same organization.

Answer 33

Diverse

Question 34

In terms of organizational goals, the _____ design provides the efficiency of the mechanistic design.

Answer 34

Diverse Design

Question 35

This design provides the tight procedures and strict control where needed and also emphasizes strict compliance with rules, policies, and procedures. It then allows the flexibility and relaxed controls of the organic design where needed.

Answer 35

Diverse Design

Question 36

This design provides a stable and predictable working environment, and provides workers with a set of specific, clearly defined, operating procedures while allowing an organization the flexibility and innovativeness it needs to meet the challenges of changing mission demands.

Answer 36

Diverse Design

Question 37

This design is appropriate for organizations of all sizes.

Answer 37

Diverse Design

Question 38

This design has “dual lines of authority.”

Answer 38

Matrix Design

Question 39

This means people may have two bosses.

Answer 39

Dual Lines of Authority

Question 40

This design is usually used for special projects.

Answer 40

Matrix Design

Question 41

This design is ideal when several different skills are needed to work on a single project.

Answer 41

Matrix Design

Question 42

A project team needs to form its own design based on the main four factors

Answer 42

• Goal
• Environment
• Size
• Technology

Question 43

If the project team needs lots of structure and control it will probably be _____, regardless of organizational design.

Answer 43

Mechanistic

Question 44

If the project team needs lots of flexibility, it will probably be ____, regardless of organizational design.

Answer 44

Organic

Question 45

Questions on Pages 20-27

Answer 45

Questions on Pages 20-27

Question 46

This design tends to be more flexible with a lot of communication between sections.

Answer 46

Organic

Question 47

This design provides both flexibility and control.

Answer 47

Diverse

Question 48

This design can combine people from several different areas and put them to work on a special project with dual lines of authority.

Answer 48

Matrix

Question 49

The _____ within an organization will often dictate the organizations success.

Answer 49

Line of Authority

Question 50

The use of appropriate _____ could help the organization minimize the weaknesses of overspecialization, inflexibility, and politics.

Answer 50

Structural Design