ORG MAN QUIZ QUIZ Flashcards

1
Q
  • Additional payments and benefits on top of the
    employees’ basic salaries
  • Given to motivate employees as they perform
    their tasks
A

Reward Systems

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2
Q

Types of Contingent Pay

A

Pay for Performance Scheme
Pay for Competency
Pay for Contribution
Pay for Skills
Pay for Service

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2
Q

Types of Reward System

A

Contingent Pay
Group Contingent Pay

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3
Q

Pay Based on performance

A

Pay for Performance Scheme

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4
Q

Pay Based on the knowledge, skills, and abilities
employees have that they apply on the job

A

Pay for Competency

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5
Q

pay Focuses on the combination of employee
competencies and output levels

A

Pay for Contribution

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6
Q

pay Depends on the skills acquired by the
employee
- Requires a worker to undergo training and gain
certification for certain skills or competencies

A

Pay for Skills

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7
Q

Pay Based on continued service in a job

A

Pay for Service

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8
Q

Types of Group Contingent Pay

A

Team-Based Pay
Organization-Wide Pay

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9
Q

Related job or assigned to work on a certain
project

A

Team-Based Pay

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10
Q

Given to employees based on achievement of organizing goals

A

Organization-Wide Pay

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11
Q

based on a bonus plan where
employees are encouraged to fully contribute
to the company’s performance (e.g. when its
sales revenues surpass the sales targets)

A

Gainsharing

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12
Q

a scheme where employees
share in the profits of the company through cash payments or shares of stocks

A

Profit Sharing

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13
Q

Process where the employee performance is documented and evaluated

A

Performance Appraisal

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14
Q

Provides relevant information about the
specific training needs of employees

A

Needs Assessment

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15
Q

Helps management decide who will be
promoted by providing proof of meritorious performance

A

Employee Movements

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16
Q

Provides strong proof for merit increases

A

Basis for Merit Increase

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17
Q

Series of performance appraisals provides
track of employee growth

A

Development

17
Q

Provides basis for justifying actions if there are questions regarding decisions like termination

A

Legal Concerns

18
Q

Provides a good venue for discussion
regarding performance and other issues
between an employee and their immediate
supervisor

A

Channel of Communication

19
Q
  • Keeps employees motivated
  • Boosts employee morale and encourage them
    to make a good impression and give an
    outstanding performance in their job
A

Source of Motivation

20
Q

Performance Appraisal Methods

A

Objecting Methods
Performance Test
Judgemental Methods

21
Q
  • Include measures of actual output and
    performance test
A

Objecting Methods

22
Q

Evaluates an employee using a standardized set of conditions
- E.g. call center workers are graded based on speed, accuracy, and level of courtesy when taking a call

A

Performance Test

23
Q

Include ranking and rating techniques

A

Judgemental Methods

24
Q

employees are compared
to other employees to a fixed standard (e.g.
BARS rating scale (Behavioral Anchored
Rating Scale) which bases evaluations on
specific behaviors required for each individual position in an individual company)

A

Ranking Technique

25
Q

Employee Movements

A

Vertical Movement
Horizontal Movement

26
Q

Movement from a lower to a higher position

A

Vertical Movement

27
Q

Transfer of an employee to another department or position with similar responsibilities or status

A

Horizontal Movement

28
Q

Movement to a higher level or position

A

Promotion

29
Q

Movement to a lower level or position

A

Demotion

30
Q

-Movement to another position with the same
level or scope of responsibility
- Transfer to another branch or location but the
employee still occupies the same tasks

A

Transfer

31
Q

Criteria for Promotion

A

Tenure
Meritorious Performance

32
Q

Number of years of service of an employee

A

Tenure

33
Q

Excellent or outstanding performance of an
employee

A

Meritorious Performance

34
Q

-Last type of movement
- Employees’ departure from the organization

A

Separation

35
Q

Voluntary decision to leave the organization

A

Resignation

36
Q
  • Company’s decision to terminate employees
    due to business reasons
A

Separation with Authorized Cause

37
Q

Employee is terminated due to theft, fraud, and other serious offenses

A

Separation with Just Cause

38
Q

Consists of a considerable monetary package to enable employees to maintain their standard of living during the period that they are unemployed

A

Severance Package

39
Q

End of the worker’s employment with the
company due to old age, illness, or infirmity

A

Retirement

40
Q

-Relationship between employees and
employers
- Needed by every company

A

Employee Relations

41
Q
  • Process of negotiating the terms of
    employment between an employer and a group of workers
A

Collective Bargaining

41
Q

Elements Considered in Establishing and
Maintaining Good Relations:

A
  • Drive for commitment
  • Harmonization of terms and conditions of
    employment
  • Emphasis on mutuality
  • Policies and practices for communication