Part III - Funnels Flashcards

(40 cards)

1
Q

What is a marketing funnel?

A

A sequence of activities to build brand awareness and attract people to the sales funnel

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2
Q

How many stages are in a marketing funnel?

A

Four stages

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3
Q

What happens in the Awareness stage of the marketing funnel?

A

Targeted marketing and ad campaigns attract customers to the brand

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4
Q

What is the goal of the Consideration stage in the marketing funnel?

A

To build relationships and create a positive brand image with potential customers

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5
Q

What occurs during the Conversion stage of the marketing funnel?

A

Potential customers may become qualified leads and are directed to make a purchase or handed off to the sales team

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6
Q

What is the focus of the Loyalty stage in the marketing funnel?

A

To build a reputation that keeps customers coming back

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7
Q

What activities are involved at the top of the marketing funnel?

A

Activities aimed at building awareness
-Search engine optimization
-Pay-per-click advertising
-Social media engagement

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8
Q

What is the challenge for customers at the top of the marketing funnel?

A

They either do not know much about your brand or do not know it at all

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9
Q

How can marketers overcome the challenge at the top of the marketing funnel?

A

By conducting market research and advertising solution to target market

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10
Q

What marketing activities are used to engage customers at the conversion and loyalty stages?

A

Activities designed to keep the brand at the top of customers minds
-Content marketing
-Targeted ads
-Nurturing campaigns

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11
Q

What is a sales funnel?

A

A visual representation of a customer’s buying journey

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12
Q

How many stages are in a sales funnel?

A

Five stages

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13
Q

What occurs during the Awareness stage of the sales funnel?

A

Qualified leads enter the funnel

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14
Q

What happens in the Interest stage of the sales funnel?

A

Potential customers learn more about your brand, while conducting competitive research

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15
Q

What defines the Decision stage in the sales funnel?

A

Prospects understand how your company can benefit them and may research pricing and other options

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16
Q

What happens during the Action stage of the sales funnel?

A

Prospects are ready to make a purchase and are expected to convert

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17
Q

What is the focus of the Loyalty stage in the sales funnel?

A

Customers who have purchased may continue buying or recommend your business to others

18
Q

What are the goals and activities at the Top-of-the-Funnel (ToFu) stage in a sales funnel?

A

Develop brand awareness and build relationships by sharing videos content inviting to webinars and informational meetings

19
Q

What is the focus during the Middle-of-the-Funnel (MoFu) stage?

A

To nurture trust evaluate the brand against others and provide targeted information or product demonstrations

20
Q

What activities are typical at the Middle-of-the-Funnel stage?

A

Conducting nurture campaigns providing more targeted information and offering product demonstrations

21
Q

What happens at the Bottom-of-the-Funnel (BoFu) stage?

A

The prospect is ready to make a purchase and information is shared about product superiority and price negotiations occur

22
Q

How can a business nurture a relationship after converting a prospect into a customer?

A

Through loyalty programs, social media, and email newsletters to encourage future purchases and maintain the relationship

23
Q

What is the main difference between the marketing funnel and the sales funnel?

A

The marketing funnel aims to draw potential customers to the brand while the sales funnel focuses on converting prospects into customers

24
Q

Why is it important to align the marketing and sales funnels?

A

To develop a better understanding of leads and customers at all stages and tailor messaging to meet their needs effectively

25
What benefits does aligning the marketing and sales funnels provide?
It allows for tailored messaging improved understanding of customer needs and cross-functional learning opportunities between sales and marketing teams
26
How can sales and marketing teams benefit from operating together?
By sharing insights and information which helps in crafting personalized strategies and pitches and addressing customer pain points more effectively
27
What is a funnel analysis?
A method to understand the steps required to achieve an outcome on a website and track how many users complete each step
28
What is a funnel in the context of funnel analysis?
A set of steps users take on a website visualized in a shape similar to a kitchen funnel showing the flow and drop-off of users
29
What does a typical funnel analysis involve for an e-commerce site?
Tracking steps like: -site visit -adding to shopping cart -clicking to check out -completing a purchase
30
What does a funnel chart help visualize?
It helps visualize how many users are getting through each stage of the funnel and where the biggest drop-offs occur
31
How can funnel analysis be used effectively?
By identifying where users drop off to make targeted improvements in the product experience
32
What additional insights can funnel analysis provide when broken down by user type?
It can compare behaviors between different user types such as first-time visitors and returning visitors to identify specific areas for improvement
33
What is Funnel Science?
A data-driven approach using the scientific method experimentation math modeling and quality control through analytics to optimize the customer journey
34
What did traditional ad agencies rely on for their marketing efforts?
They relied on a creative process largely based on feelings and opinions without testing various creatives to determine the most effective version
35
What does the term optimization mean in a business context?
In business optimization means to lower waste reduce costs and increase efficiencies such as lowering the cost per acquisition
36
What is the goal of marketing as a science?
To understand, predict, and control customer behavior to effectively promote a business
37
What techniques are commonly used in marketing science?
Choice modeling Conjoint analysis Latent class regression Logistic regression Factor analysis Discriminant analysis Time-series analysis Bayesian statistics
38
What does funnel science analytics refer to?
The process of using data analysis techniques to: 1. Gain insights into the performance of sales or marketing funnels 2. Optimize conversion rates and outcomes
39
What are the steps involved in funnel science analytics?
1. Data collection 2. Segmentation 3. Visualizing the funnel 4. Bottlenecks 5. Hypothesis 6. A/B testing 7. Monitoring 8. Iteration
40
What are the benefits of using funnel science analytics?
It helps businesses make informed decisions, improve user experience, increase conversions, and achieve better business outcomes through data-driven decision-making