Pending Calls For Service

Question 1

SGT notified of Calls holding 60 minutes

Answer 1

SGT will monitor the call

Question 2

Call holding for more than 90 minutes

Answer 2

Sergeant will contact the person reporting to inform them of the delay and or other options.

Notify dispatch of results so event can be updated.

Question 3

If a call is cancelled at the direction of the sergeant

Answer 3

SGT will contact PR to advise the reason for cancellation. Then update event accordingly. Or request dispatch to call.