PMP TEST 1.2 Flashcards

1
Q

13A Project Manager’s team has been efficiently delivering expected results in an environment where budget and scope are fixed. Now, there is an increased demand for new skills due to changes in the market. What can the Project Manager do to meet this new demand?
SELECT THE CORRECT ANSWER

Meet the new demand by adding new resources with the required skills

Hire a third-party vendor who can provide resources with the needed skills

Change the distribution of partially-dedicated resources with the needed skills

Meet the new demand by upgrading the existing team members’ skills

A

Correct Option:A

EXPLANATION

Developing the team is very important. However, in a situation where time is limited, the most efficient option is expanding the team to included skilled resources.

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2
Q

14A project team is small and the team members have known each other for a long time. The team’s project is in the execution phase. Recently, a team member told the new project manager that another team member has been complaining about how the project is being managed. How should this new project manager respond?
SELECT THE CORRECT ANSWER

Preview the current stakeholder engagement plan for the way to resolve the difficulty.

Schedule a mandatory team meeting which will lead to the creation of a new social contract.

Notify team members that they should submit anonymous recommendations for a new social contract.

Send a survey to team members, requesting suggestions for dealing with the dissatisfaction.

A

Correct Option:B

EXPLANATION

A) No - While this may help in addressing the situation, it will not help to rectify any existing damage done to the team as a result of the situation. B) Yes - This is the best solution. It encourages every team member to particulate and results in a clear set of guidelines for the team. C) No - This is not the best answer. While this will create a set of guidelines, they may not be the best ones for the team. D) No - This is not the best solution as it does not encourage team cohesion and self leadership. PMBOK Guide Sixth Edition (2018), 9. Project Resource Management / 9.1.3.2 Team Charter, 319 | The Agile Practice Guide (2017), 5. Implementing Agile: Delivering In AN Agile Environment / 5.1 Charter The Project And The Team p50

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3
Q

17A Project Manager needs to ensure that the team delivers business value within the required timelines. The manager recently learned that key stakeholders are worried that the current release plan will not meet urgent business needs. What can the Project Manager do to effectively respond to the stakeholder concerns?
SELECT THE CORRECT ANSWER

Renegotiate scope with the project sponsor after examining the work breakdown structure (WBS)

In consultation with the stakeholders and team members, identify the minimum viable product needed for launch

Determine the schedule performance index (SPI) and escalate the schedule risk to the project sponsor

Monitor progress using a burndown chart after modifying the schedule baseline to meet stakeholder requirements

A

Correct Option:A

EXPLANATION

Assuming that the work can be completed may create new issues. It is best to work with the project sponsor and see if there is any scope that can be reduced to meet a more realistic timeline.

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4
Q

18A key stakeholder voices a concern during the planning stage about whether the available resources are sufficient to meet the objectives of the project. The Project Manager believes that the stakeholder is right. How should the Project Manager handle this stakeholder’s concern?
SELECT THE CORRECT ANSWER

Review the bounds of the negotiations for agreement

Determine the project’s ultimate objectives after carefully evaluating project priorities

Engage in agreement negotiations for better resources

Ensure that the impact of the unavailability of required resources is fully documented

A

Correct Option:D

EXPLANATION

Fully documenting the impact of situation ensures that all stakeholders are aware of any risks, issues, quality concerns, etc.

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5
Q

23A Project Manager realizes during the third iteration of product development that the template used for the project management plan is not showing updates. Which action should the project manager take?
SELECT THE CORRECT ANSWER

Assign one team member to update the project management plan template and document any risk

Rank the need to update the template according to the business value for the upcoming iterations

Avoid adding to team distraction by fixing the issue independently

Document the issue as a new project risk and propose a solution

A

Correct Option:D

EXPLANATION

This issue may or may not also be a risk to future iterations. Documenting it as a new project risk also ensures that there is a proper risk analysis performed to analyze what could happen in different scenarios.

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6
Q

27A Project Manager needs to ensure that all data security requirements are covered during a data warehouse development projects execution phase. Each of the databases created during different project phases will have a specific data security policy to comply with governmental data security laws. How should the Project Manager plan to meet these requirements?
SELECT THE CORRECT ANSWER

Plan a database development specification and regularly check this to ensure the developer aligns with the specification

Arrange for review of the data security status on a quarterly basis and recommend remedial steps if noncompliance is found

Tell the database developer to submit documentation of data security items and the steps they take to correct items that do not meet specifications

Add a quality assurance specialist resource to the project team who will be responsible for monitoring the data security quality of the project

A

Correct Option:C

EXPLANATION

Clearly documenting how key requirements have been met is a great way to ensure quality and identify any gaps that need to be addressed

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7
Q

29A company is struggling to define the scope of a new project that has multiple phases with a high level of dependency between the phases. How should the project manager approach this challenge?
SELECT THE CORRECT ANSWER

Contract with a third-party company that specializes in helping businesses define scope of work on large projects.

Work with project stakeholders to recommend an iterative approach that will then help to define the project’s scope.

Construct a project management plan that provides extra time within the schedule, then seek to revise the scope of work.

Suspend final delivery dates for the project in order to have time to revise the schedule once there is clarity on the scope of work.

A

Correct Option:B

EXPLANATION

Although most of the distractors are not bad ideas for the project manager, the key is the first correct action the they must perform. Introducing adaptive steps in a heavily predictive environment is never easy and also, the stakeholders will be the ones heavily involved in the 3 weeks interaction phase. PMBOK Guide Sixth Edition (2018), 13. Project Stakeholder Management / 13.3 Manage Stakeholder Engagement, p524 | The Agile Practice Guide (2017), 5. Implementing Agile: Delivering In An Agile Environment / 5.2.6 Planning for Iteration-Base Agile, p55

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8
Q

31All team members on a new project want to gain the customer’s trust by delivering value as quickly as possible. The project manager learns that one resource has worked with the sponsor on other projects. The resource seems to be using personal influence, working with a project sponsor to increase the project’s benefits realization. At which stage in the project should the project manager address this concern to optimize cost effectiveness?
SELECT THE CORRECT ANSWER

At the start of the team’s performing stage

Immediately after the first benefit realization

During the next retrospective ceremony

During the next resource performance review

A

Correct Option:C

EXPLANATION

The retrospective would be the event to address this concern. PMBOK Guide Sixth Edition (2018), 8. Project Quality Management / 8.3.2. Control Quality: Tools and Techniques / 8.3.2.6 Meetings, p305 | PMBOK Guide Sixth Edition (2018), 13. Project Stakeholder Management / 13.4.2.6 Meetings, p535

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9
Q

32A project team learns that there is a new compliance requirement from an international entity that may impact the baseline business case for the project. They learn this right after project charter is completed and the project sponsor has signed. How should the project manager proceed?
SELECT THE CORRECT ANSWER

Research the requirement and possible consequences, then give the sponsor a recommendation.

Address the requirement through the creation of a quality management plan.

Decline to address the issue, as the new requirement is not part of the project’s documented scope.

Ensure that the requirement is documented in the risk register, then ask for further guidance from all stakeholders.

A

Correct Option:A

EXPLANATION

The context of this scenario demands the Project Manager to influence the organization (sponsor) and recommend next steps after reviewing and understanding compliance requirements and consequences. PMBOK Guide Sixth Edition (2018),4. Project Integration Management / 4.1.1.3 Enterprise Environmental Factors p78

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10
Q

35During one daily standup meeting, team members indicate that they are having to engage in rework because there seems to be too much up-front work. How should the Project Manager respond to this concern?
SELECT THE CORRECT ANSWER

Try using a Kanban board for reviews

Request that team members explicitly implement time boxing

Request that the project owner maximizes the product value

Engage in a process to manage a reduction in the product backlog

A

Correct Option:B

EXPLANATION

Rework can often caused by trying to do too much in too little time. Timeboxing is a great technique to choose an appropriate window of time dedicated to a single focus.

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11
Q

51A project that should have been 90 percent complete by now is only 65 percent complete. The total project budget is US$120,000 and the actual cost of work performed (ACWP) is US$80,000. What is the scheduled performance index (SPI) and cost performance index (CPI) of this project?
SELECT THE CORRECT ANSWER

The SPI is 0.72, and the CPI is 0.98.

The SPI is 1.38, and the CPI is 1.2.

The SPI is 0.94, and the CPI is 1.04.

The SPI is 0.80, and the CPI is 0.91.

A

Correct Option:A

EXPLANATION

EV = % complete * budget: 65% * $120,000 = $78,000, AC = $80,000. CPI = EV/AC = $78,000/80,000 = 0.975 or 0.98 A CPI less than 1 means the project is over budget. PV = % complete * budget: 90% * $120,000 = $108,000, SPI = EV/PV = $78,000/108,000 = 0.72 A SPI less than 1 means the project is behind schedule.

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12
Q

52A project manager is working with a customer who repeatedly submits new feature requests for an existing software product. The project manager has already provided the completed scope definition for the product’s next version release to stakeholders. Which step is appropriate for the project manager to take next?
SELECT THE CORRECT ANSWER

Hold a meeting with the product manager to request that the number of new requests be reduced.

Define project boundaries immediately with the sponsor.

Organize a meeting with the stakeholders to set expectations.

Analyze the scope management plan and iterate it through the scope definition process.

A

Correct Option:D

EXPLANATION

The scope management plan documents how the project and product scope will be de?ned, validated, and controlled. The key benefit of this document is that it provides guidance and direction on how scope will be managed throughout the project. PMBOK Guide Sixth Edition (2018), 5. Project Scope management / 5.1.3.1 Scope Management Plan, p137

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13
Q

62A planned task in a sprint does not get completed due to an issue that appeared three days ago but did not get resolved. The Project Manager wants to prevent this type of situation in the future. What should the Project Manager do?
SELECT THE CORRECT ANSWER

During the retrospective, examine the issue

In the demo, address the issue

During the next iteration planning meeting, discuss the issue

In the next daily standup meeting, review the issue

A

Correct Option:A

EXPLANATION

A retrospective is a great opportunity to talk about what went right, what went wrong, lessons learned, and what to improve for next time.

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14
Q

67Multiple new members are added to an ongoing project. Although all original team members received basic training on the specifics of the business operation that the project supports, the new members do not have the same basic understanding. This lack of understanding results in decreased productivity. How should the project manager respond to this issue?
SELECT THE CORRECT ANSWER

Ask the original team members to provide support and training, and schedule a second kick-off meeting for new team members.

Assure all new team members that they should feel comfortable asking for help from both the long-term members and project manager.

Revise the team, so that the newer resources are moved to other projects and resources with relevant experience are added, then log lessons learned.

Recognize that this is a common occurrence when teams experience change, and revise the schedule to allow for the slight decrease in productivity.

A

Correct Option:A

EXPLANATION

It is the PM’s responsibility to make sure that the new members are adequately trained. This approach provides that training. PMBOK Guide Sixth Edition (2018), 9. Project Resource Management / 9.4.2.4 Interpersonal and Team Skills, p341

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15
Q

68A projects single sponsor has been replaced by a steering committee due to a significant increase in project size. How should the project manager approach this change?
SELECT THE CORRECT ANSWER

Tailor communications to the new steering committee, recognizing that there has been a change in stakeholder structure.

Follow the initial project plan, recognizing that the stakeholder group now includes the steering committee members.

Schedule a low-key introductory meeting with the new steering committee and the team, while continuing to follow the initial project plan.

Ensure that the new steering committee members receive the projects current status report.

A

Correct Option:A

EXPLANATION

The project manager needs to be proactive and respond to this change. The same communication that was planned for a single sponsor will not necessarily work for this steering committee. PMBOK Guide Sixth Edition (2018), 10. Project Communication Management / 10.1.2.2 Communications Requirements Analysis, p369-370

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16
Q

69Prior to preparing a monthly project status report, a project manager identifies three new risks. All of these risks could impact critical key milestones. The project manager wants to reference additional information before presenting this new risk information. To which sources should the project manager refer?
SELECT THE CORRECT ANSWER

Risk register and risk report

Risk register and organizational process assets

Risk management plan and risk report

Lessons learned repository and risk report

A

Correct Option:A

EXPLANATION

The project manager must check the risk register and risk report to see if this is indeed a new risk and to see if there was action already planned around it. PMBOK Guide Sixth Edition (2018), 11. Project Risk Management / 11.7 Monitor Risks, pp 409-411

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17
Q

70A week prior to the project kick-off call, a project manager meets with a key project resource to gain a deeper understanding of how complex the project deliverables are. The resource expresses concern and worry regarding the deliverables. What should the project manager do to ensure that the deliverables are realistic?
SELECT THE CORRECT ANSWER

Perform a feasibility study, and then assess the results.

Discuss the resource’s concerns with the sponsor, and modify the project charter.

Note the concerns in the issue log to review at a later date.

Identify threats and preventive actions by conducting a risk assessment.

A

Correct Option:A

EXPLANATION

To ensure that the deliverable are realistic, the project manager needs to conduct a feasibility study and then evaluate the results. none of the other choices will ensure this. PMBOK Guide Sixth Edition (2018), 1. Introduction / 1.2.6 Project Management Business Documents, p29

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18
Q

77In response to slippage on some scheduled tasks, the project manager reprioritized a number of subsequent tasks in order to fix the problem. The reprioritization did not put the project back on track, and now the project manager needs to escalate the issue to project stakeholders. To escalate the issue, what should the project manager do first?
SELECT THE CORRECT ANSWER

Refer to the communications management plan.

Review the stakeholder engagement plan.

Refer to the change management plan.

Review the risk management plan.

A

Correct Option:A

EXPLANATION

The communications management plan is developed to ensure that the appropriate messages are communicated to stakeholders in various formats and various means as defined by the communication strategy. PMBOK Guide Sixth Edition (2018), 10. Project Communications Management / 10.2 Manage Communications, pp 379-381

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19
Q

79Because a deliverable does not meet the agreed-upon quality specifications, it is rejected by the customer. Team members find that the deliverable does not meet expectations because there is a problem with vendor-provided parts. The vendor says that they will not correct the problem. Before deciding on next steps, what should the project manager do?
SELECT THE CORRECT ANSWER

Check the service level agreement (SLA) established with the vendor.

Review the procurement management plan and contract agreements.

Check the internal quality assurance reports.

Review the resource management plan and document lessons learned.

A

Correct Option:B

EXPLANATION

A contract is a mutually binding agreement that obligates the seller to provide the speci?ed products, services, or results; obligates the buyer to compensate the seller; and represents a legal relationship that is subject to remedy in the courts. Project Manager’s Portable Handbook, 3rd Ed (2015), Section 6 Project Initiation and Execution / 6.8 Contract Negotiations and Administration

20
Q

80Several team members have been transferred to another project, so the project manager needs additional resource support from a new supplier. The project manager is concerned about the cost risk of using a new supplier at this stage of the project. Now, the project manager needs to work with the procurement team to establish specifications and type of contract to be used. What should be done?
SELECT THE CORRECT ANSWER

Recommend a fixed price incentive fee (FPIF) contract.

Recommend a time and material (TM) contract.

Recommend a cost plus incentive fee (CPIF) contract.

Recommend a firm fixed price (FFP) contract.

A

Correct Option:A

EXPLANATION

A Fixed Price Incentive Fee Contract (FPIF) is a type of contract where the buyer pays the seller a set amount (as de?ned by the contract), and the seller can earn an additional amount if the seller meets de?ned performance criteria. PMBOK Guide Sixth Edition (2018), 12. Project Procurement Management / 12.1.1.6 Organizational Process Assets p472

21
Q

81A previously identified technical issue has been resolved and the project is moving forward. The project manager has been warned that the same issue will probably arise on similar projects in the future. What should be done first when responding to this warning?
SELECT THE CORRECT ANSWER

Ensure that the issue log is updated.

Create a risk report and keep the report current.

Notify the project sponsor about the warning.

Ensure that the lessons learned register is updated.

A

Correct Option:A

EXPLANATION

The issue log will help the project manager effectively track and manage issues, ensuring that they are investigated and resolved. PMBOK Guide Sixth Edition (2018), 4. Project Integration Management / 4.3.3.3 Issue Log, p96

22
Q

85The project is overseen by a senior project manager. A new project manager joins the project, and the sponsor asks the new project manager to develop the quality management plan. How should the new project manager proceed?
SELECT THE CORRECT ANSWER

Meet with the senior project manager to identify established plans and processes. Then, ask for assistance in selecting the appropriate standards.

Schedule a meeting with the customer to collect requirements and obtain benchmarking samples.

Obtain the necessary benchmarking samples and cost-benefit analyses from the sponsor.

Postpone the development of the quality management plan until quality metrics and quality checklists are created.

A

Correct Option:A

EXPLANATION

The new project manager needs to consult with the senior project manager to find out what practices and processes are already in place. PMBOK Guide Sixth Edition (2018), 8. Project Quality Management / 8.1.3.1 Quality Management Plan, p286

23
Q

90A project manager needs stakeholder involvement in order to identify strategic and operational assumptions and constraints. Unfortunately, the project manager is finding it hard to obtain consistent input due to lack of participation. How can the project manager boost stakeholder input?
SELECT THE CORRECT ANSWER

Make use of political awareness techniques.

Review risk management tools and techniques.

Engage in effective meeting management techniques.

Use effective facilitation techniques.

A

Correct Option:D

EXPLANATION

Facilitation is the ability to effectively guide a group event to a successful decision, solution, or conclusion. A facilitator ensures that there is effective participation, that participants achieve a mutual understanding, that all contributions are considered, that conclusions or results have full buy-in according to the decision process established for the project, and that the actions and agreements achieved are appropriately dealt with afterward. PMBOK Guide Sixth Edition (2018), 4. Project Integration Management / 4.1.2.3 Interpersonal and Team Skills, p80

24
Q

92Project team members are spending a lot of time helping maintenance and operations staff with a recently commissioned project component. The project manager needs to validate that the component was signed off and ownership transferred. Which three documents should the project manager use for this decision?
SELECT THE CORRECT ANSWER

Final report, organizational process assets updates, and procurement agreements

Procurement agreements, project document updates, and organizational process assets updates

Procurement agreements, stakeholder engagement plan, and organizational process assets updates

Final report, project document updates, and organizational process assets updates

A

Correct Option:D

EXPLANATION

When closing the project, the project manager reviews the project management plan to ensure that all project work is completed and that the project has met its objectives. The project documents are updated accordingly. PMBOK Guide Sixth Edition (2018), 4. Project Integration Management / 4.7.3 Close Project or Phase: Outputs, pp 127-128

25
Q

95A project manager implemented an approved change to manage a risk. Three months after the implemented change, the project manager learns that the change did not produce the desired result, and there are adverse consequences. What can the project manager do to avoid this problem on future projects?
SELECT THE CORRECT ANSWER

Follow up to verify that a risk response is performing as expected.

Revisit or change existing assumptions after reviewing the assumption log.

Update the lessons learned register with the risk information.

Update the probability and impact matrix after assessing any new risks.

A

Correct Option:A

EXPLANATION

Project work should be continuously monitored for new, changing, and outdated individual project risks and for changes in the level of overall project risk by applying the Monitor Risks process. The Monitor Risks process uses performance information generated during project execution to determine if the response was effective. PMBOK Guide Sixth Edition (2018), 11. Project Risk Management / 11.7 Monitor Risks, p453-454 | The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right (2010), /Risk Process 82/203

26
Q

107RISK
A project is at the multi-functional planning phase. The project manager realizes that producing a complex application is not feasible with the current number of resources and decides to hire more resources for the production of the application. The project manager identifies temporary resources and signs a service level agreement (SLA) with them. Which risk response strategy does this scenario exemplify?
SELECT THE CORRECT ANSWER

Mitigate

Transfer

Accept

Avoid

A

Correct Option:D

EXPLANATION

The risk to the project was posed by insufficient resources. The risk was Avoided by hiring additional resources. PMBOK Guide Sixth Edition (2018) PMI/PMI/11.5.2.4/443

27
Q

108A project manager has completed the following steps: -Finished a major IT deployment project. -Confirmed with the release manager that all systems are working. -Confirmed that functionality has been verified by the quality assurance team. -Informed the customer. What is the next step the project manager should take?
SELECT THE CORRECT ANSWER

Add the lessons learned to the organization knowledge base.

Update the risk register, stakeholders, and team members.

Ensure that the procurement plan is closed out.

Review, verify, and complete the release documentation.

A

Correct Option:A

EXPLANATION

During project close out, lessons learned and knowledge gained throughout the project are transferred to the lessons learned repository for use by future projects. PMBOK Guide Sixth Edition (2018) PMI/PMI/4.4.3.1/104

28
Q

109After realizing that there are insufficient resources on a project that has an increasingly high workload, management outsources some major tasks to keep the project on schedule. What should the project manager do in this scenario?
SELECT THE CORRECT ANSWER

Review the communications management plan

Revise the procurement management plan

Escalate to the project sponsor

Prepare an organizational chart

A

Correct Option:B

EXPLANATION

The Procurement Management Plan is where the process of documenting project procurement decisions, specifying the approach and identifying potential sellers is captured. The key benefit of this process is that it determines whether to acquire goods and services from outside the project and, if so, what to acquire as well as how and when to acquire it. PMBOK Guide Sixth Edition (2018) PMI/PMI/4.2.3.1/87

29
Q

111A company has a goal of increasing customer satisfaction within 4 months. A project is initiated to meet this goal. The project manager needs to identify best practices. What should the project manager utilize to accomplish this?
SELECT THE CORRECT ANSWER

Benchmarking

Focus groups

Facilitation

Affinity diagram

A

Correct Option:A

EXPLANATION

Benchmarking involves comparing actual or planned products, processes, and practices to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance. PMBOK Guide Sixth Edition (2018) PMI/PMI/8.1.2.2/281

30
Q

114A project is started based on the approved scope. As the project design is being implemented, a team member says that the product will not meet the requirements in certain situations. Correcting the issue will not only cause an increase in scope and costs but the project will also miss the deadline. The project sponsors do not have additional funding to support the project. Considering this information, what should the Project Manager do?
SELECT THE CORRECT ANSWER

Conduct a risk analysis and inform the project sponsor

Enact the perform integrated change control process

Resolve the issue to satisfy the customer

Contact the customer and negotiate for risk acceptance

A

Correct Option:A

EXPLANATION

The risk register exists for the project team and stakeholders to understand potential problems with the project. Since the team member may not have all the answers, it is necessary to first perform a full risk analysis and inform the project sponsor before making any decisions.

31
Q

116A medium-sized company is expanding into a new market. However, the company does not have previous experience in that market. A Project Manager needs to collect requirements. Which tool or technique should the Project Manager use?
SELECT THE CORRECT ANSWER(S)

Prototypes

Expert judgment

Product analysis

Create requirements traceability matrix

A

Correct Option:A, B

EXPLANATION

Experts come with many lessons learned. Given the increased risks of a new and potentially complex market, using expert judgement is recommended.

32
Q

117A project manager has local and virtual team members for a project. To manage scheduling priority conflicts among team members, the project manager schedules a video conference call. Which statement is true about this scenario?
SELECT THE CORRECT ANSWER

It demonstrates the Smooth/Accommodate conflict resolution technique.

It is an example of the Collaborate/Problem Solve conflict resolution technique.

It demonstrates the Force/Direct conflict resolution technique.

It is an example of the Compromise/Reconcile conflict resolution technique.

A

Correct Option:B

EXPLANATION

Collaborate/problem solve. Incorporating multiple viewpoints and insights from differing perspectives

33
Q

118A high-level manager in an organization would like to use a critical project resource for a new project. Which action should the project manager take?
SELECT THE CORRECT ANSWER

Contact the program manager to resolve the issue.

Request that the high-level manager provides a replacement.

Use the Legitimate form of power to deny the request

Tell the team and reassign that resource’s responsibilities to other team members.

A

Correct Option:A

EXPLANATION

The project management teams ability to in?uence others plays an important role in negotiating resource allocation, as does the politics of the organizations involved. If getting to an agreement is not possible, the issue needs to be escalated for resolution. PMBOK Guide Sixth Edition (2018) PMI/PMI/3.3/52

34
Q

120A client’s employee asks the project manager for an additional, new product feature during a status meeting. To what document should the project manager first refer to find out who has the authority to approve this request?
SELECT THE CORRECT ANSWER

Change log

Change management plan

Responsible, accountable, consult, and inform (RACI) matrix

Change request document

A

Correct Option:B

EXPLANATION

The change management plan describes the process for submitting, evaluating and implementing changes to the project. PMBOK Guide Sixth Edition (2018) PMI/PMI/4.2.3.1/87

35
Q

122Review the following project characteristics: -The project is in its initiation phase. -Due to lack of funding, the project gets terminated. -The project manager must close the project. What is the first action the project manager should take?
SELECT THE CORRECT ANSWER

Rely on the communications management plan to properly inform all stakeholders.

Examine the organization’s project closure guidelines.

Determine the potential impact of terminating the project by performing a risk analysis.

Close all project procurement processes.

A

Correct Option:B

EXPLANATION

Project closure guidelines or requirements will contain the organization’s procedures to follow. PMBOK Guide Sixth Edition (2018) PMI/PMI/2.3.1/41

36
Q

124A project manager is attending a periodic review with stakeholders. The project sponsor asks the project manager how deliverables will be verified for accuracy and accepted. In which project document is this information found?
SELECT THE CORRECT ANSWER

Scope management plan

Requirements management plan

Quality management plan

Work performance reports

A

Correct Option:C

EXPLANATION

The quality management plan identifies the quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with quality requirements and/ or standards. PMBOK Guide Sixth Edition (2018) PMI/PMI/8.1.3.1/324

37
Q

127A marketing team is developing a new website and has agreed upon a target audience. Now the marketing team needs to identify the target audience’s style preferences. What is an appropriate tool or technique to use for this situation?
SELECT THE CORRECT ANSWER

Focus groups

Brainstorming

Product analysis

Benchmarking

A

Correct Option:A

EXPLANATION

Focus groups bring together prequalified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service, or result. PMBOK Guide Sixth Edition (2018) PMI/PMI/5.2.2.2/180

38
Q

130Review the following project characteristics: -A sponsor approves a project. -The project manager invites selected team members, key stakeholders, and the sponsor to a meeting. -The primary purpose of the meeting is to create a document that will guide the team in defining the main project deliverables. What will be the final output of this meeting?
SELECT THE CORRECT ANSWER

Milestone list

Work breakdown structure (WBS) dictionary

Scope management plan

Requirements management plan

A

Correct Option:C

EXPLANATION

The scope management plan is a component of the project management plan that describes how the scope will be de?ned, developed, monitored, controlled, and validated. PMBOK Guide Sixth Edition (2018) PMI/PMI/5.1.3.1/137

39
Q

136A product deliverable is undergoing acceptance testing. A senior-level stakeholder raises concern that an essential product feature for their department was not developed. The project manager wants to avoid this issue in the future. What is one way to accomplish this goal?
SELECT THE CORRECT ANSWER

Properly manage stakeholder expectations.

Prepare a change management plan.

Ensure a scope management plan gets approved.

Hold a product demo with stakeholders.

A

Correct Option:C

EXPLANATION

A scope management plan documents how the project and product scope will be de?ned, validated, and controlled. PMBOK Guide Sixth Edition (2018) PMI/PMI/5.1.3.1/137

40
Q

137A skincare company reports that customers are increasingly complaining that a product is underweight. A project manager needs to determine if something needs to be changed in the production line. Which tool or technique can the project manager use for this task?
SELECT THE CORRECT ANSWER

Scatter diagram

Affinity diagram

Control chart

Histogram

A

Correct Option:C

EXPLANATION

Control charts are used to determine whether or not a process is stable or has predictable performance. PMBOK Guide Sixth Edition (2018) PMI/PMI/8.3.2.5/304

41
Q

138A product passes 96% percent of the functional requirements defined in the scope. A customer is unwilling to accept the product since it did not pass 100%. A project manager is assessing what could have been done differently to avoid this. What should the project manager have done?
SELECT THE CORRECT ANSWER

Assessed and evaluated the test management plan

Created the work breakdown structure (WBS)

Ensured that the quality metrics were defined

Reviewed the requirements documentation

A

Correct Option:C

EXPLANATION

Quality metrics are a description of a project or product attribute and how to measure it. PMBOK Guide Sixth Edition (2018) PMI/PMI/8.1.3.2/287

42
Q

139A Project Manager is working on a data center migration project and is developing the schedule management plan. Per the project sponsor’s request, the schedule must include the plan for all tasks as soon as possible. Additionally, the Project Manager is presented with modified resource availability that should not violate schedule constraints. The Project Manager needs to select the appropriate leads and lag relationships for this situation. Which type should the Project Manager choose?
SELECT THE CORRECT ANSWER

Early start is smaller than the late start in all activities.

Early start equals the late start in some activities.

Early start equals the late start in all activities.

Early start is smaller than the late start in some activities.

A

Correct Option:C

EXPLANATION

The time between the early start and the late start is the amount of float, or extra time before the activity starts where the critical path will not be impacted. Since the sponsor has indicated they want all tasks to start as soon as possible, there should be no float, which will make every task a part of the critical path.

43
Q

140A project manager is preparing the charter for a project. The project aims to automate 30 percent of product testing. The project sponsor advises the project manager to assign senior test engineers to identify the tests that can be automated. The test department manager, however, is uncooperative because they believe that the project will lead to downsizing in their department. What should the project manager do first?
SELECT THE CORRECT ANSWER

Have a meeting with the test department manager to review the statement of work (SOW).

Request for the project sponsor to provide a rationale for test automation.

Present data-driven, cost-benefit evidence of test automation to the test department manager.

Raise the risk that the senior testing engineers will be unavailable for the testing.

A

Correct Option:A

EXPLANATION

The FIRST thing the PM need to do is to make sure the project goals are clearly understood by the stakeholders. PMBOK Guide Sixth Edition (2018) PMI/PMI/13.3/523

44
Q

164A project manager is working on a software development project. Two customers are repeatedly submitting new feature requests. The completed scope definition for the product’s next version release has already been provided to stakeholders. What should the project manager do next?
SELECT THE CORRECT ANSWER

Ask to meet with the product manager and discuss reducing the number of new requests.

Meet with the sponsor immediately to discuss project boundaries.

Meet face-to-face with stakeholders to set expectations.

Assess the scope management plan and iterate it through the scope definition process.

A

Correct Option:D

EXPLANATION

The scope management plan is needed to help control the scope of the project. PMBOK Guide Sixth Edition (2018) PMI/PMI/5.6/167

45
Q

166A project manager receives the following information for a new project: -assumptions -preliminary scope -restrictions After receiving this information, what is the first step the project manager should take?
SELECT THE CORRECT ANSWER

Discern the project goals as well as the business case.

Determine the project team and provide the team with tasks.

Decide on the project schedule and determine the critical path.

Seek approval for the project charter from the sponsor.

A

Correct Option:A

EXPLANATION

The project charter will require a list of assumptions, the preliminary scope, and some of the restrictions. Additionally, the project goals and business case will also be needed. PMBOK Guide Sixth Edition (2018) PMI/PMI/4.1/75