How can you prevent cross-contamination when receiving food?
- Reject items with dirty, stained, or damaged packaging.
- Check for signs of pests.
- Follow manager’s guidelines.
What is the proper storage order for raw and ready-to-eat foods?
- Ready-to-eat food
- Seafood
- Whole cuts of beef and pork
- Ground meat and ground fish
- Whole and ground poultry
What practices should be followed when prepping food to prevent cross-contamination?
- Clean and sanitize workstations and utensils.
- Do NOT allow ready-to-eat food to touch raw food surfaces.
- Prep raw and ready-to-eat foods at different times.
What should be done in self-service areas to prevent cross-contamination?
- Label food.
- Provide separate utensils for each item.
- Keep food under sneeze guards.
What are food-contact surfaces?
Surfaces that touch food, such as plates, glasses, and utensils.
What are the Big Eight food allergens?
- Milk
- Soy
- Tree nuts
- Crustacean shellfish
- Eggs
- Fish
- Peanuts
- Wheat
What should servers do to accommodate customers with food allergies?
- Inform customers about dish ingredients.
- Suggest allergen-free menu items.
- Clearly indicate allergen special orders.
What is the importance of storing chemicals separately from food?
To prevent chemical contamination of food.
What should you do if cross-contamination occurs?
- Set aside the contaminated item.
- Inform your manager.
What should you do with an allergen special order?
Hand deliver the allergen special order to the guest separately from other food to prevent cross-contact.
What practices apply to customers with gluten intolerance?
The same practices for food allergies apply to other food sensitivities, such as gluten intolerance.
What is the first step in preparing food for customers with food allergies?
Check recipes and ingredient labels to ensure the allergen is not present.
How should cookware and utensils be handled before prepping allergen special orders?
Wash, rinse, and sanitize cookware, utensils, and equipment before prepping the food.
What should you do to prevent allergen cross-contact?
Make sure the allergen does not touch anything, including food, beverages, utensils, equipment, and gloves.
What actions should be taken if cross-contact happens?
- Do NOT serve the food to the customer.
- Set it aside so it cannot be used.
- Tell your manager.
What should you do if a customer has a severe allergic reaction?
- Call the emergency number in your area.
- Tell your manager.
How many Americans have food allergies?
fifteen million
The number is increasing.
What should Jose do if he is unsure whether the gravy contains milk?
Stop and ask his manager.
What should Melissa do if she sees pecans on a salad for a customer allergic to tree nuts?
Set the salad aside and tell her manager.
What should Louis do before cooking for a guest with a soy allergy?
Get freshly cleaned and sanitized equipment.
