Product - Shopping

Question 1

Search =

Answer 1

Customer asking for route+dates so includes:
- Inspiration so only Instant Search
- Request part of shopping

Question 2

Types of partners for qualified and unqualified traffics

Answer 2

Qualified: TAs & TMCs
Unqualified: OTAs & Metas

Question 3

Steps of shopping

Answer 3

• Flight Exploration
• Fare Exploration

Question 4

Steps of Fare Exploration

Answer 4

• Fare selection:
  Wich fares are in scope -> fare path graph
• Fare path explorer
  Find the cheapest fares

Question 5

Algorithm for non-exhaustive search

Answer 5

Branch & Bound

Question 6

Flex ITI mode

Answer 6

Calculates price only for full itinerary. No details at bound level

Question 7

Choice of Flex mode can be by

Answer 7

Routes

Question 8

Flex ITI mode: what is the typical website flow

Answer 8

1) Choose both dates from a calendar
2) Upsell FF at itinerary level
3) Choose exact flight on both dates

No price is ever shown by bound

Question 9

Evolutions of Flex modes

Answer 9

ITI -> OWD (to display bound split for info)
-> Premium (to fill the holes of OWD due to the limited number of recos)
-> OWC (for more user flexiblity)

Question 10

Flex OWD mode

Answer 10

Calculates the price only for full itinerary. Splits per bound for display.
No information can be given until all bounds chosen. When a bound recommendation is selected, the other bound is refreshed.

Question 11

Flex OWD mode limitations

Answer 11

Due to limited number of recommendations, not all bounds/FF prices are available so in upsell steps, some cells are empty

Question 12

Flex OWD mode: what is the typical website flow

Answer 12

1) Choose both dates from a calendar
2) Upsell FF at bound level
3) Choose exact flight on first date
The prices of the return flights are updated by the UI without a new FP call

Question 13

Main difference between OWD and OWC

Answer 13

In OWD, the prices of the return flights are updated when the outbound is selected

Question 14

Flex OWC mode

Answer 14

Price of the 2 bounds are independent. This requires dedicated filing

Question 15

Restriction of filing to use OWC

Answer 15

Can use Cat 6 (Min stay) & Cat 7 (Max stay)
Cannot use Cat 10 (fare combinability - which links the fares of the 2 bounds)

Question 16

Flex OWC mode: what is the typical website flow

Answer 16

1) Select outbound and see a price
2) Select inbound and see an independent price

Question 17

Flex Premium

Answer 17

• Outbound request: recommendations for outbound/FF only (as the cheapest whatever inbound/FF is)
• Inbound request: recommendations for inbound/FF considering selected outbound/FF

Question 18

Main difference between OWD and Premium

Answer 18

In Premium, the update of inbound after outbound selection is done with a Shopping call, not by the UI

Question 19

Flex Dual Mode

Answer 19

UI display allowing calendar and upsell in the same screen (not a Flex feature)

Question 20

Easy Round Trip

Answer 20

Increase the number of returned TS by removing the ones that can be deduced from others

Question 21

Typical example of CFF

Answer 21

CFF for Eco lists:
- Eco Special, Eco Basic
- Premium Eco
CFF for Business lists:
- Business Flex Plus

Question 22

Range of Flex Calendars depending on the modes

Answer 22

• ITI, OWD, Premium: +/- 3 extended to 7
• OWC: +/- 7 extended to 15
  [C Calendar]

Question 23

Number of FF in Flex depending on the modes

Answer 23

• ITI, OWD: up to 6
• OWC, Premium: up to 10

ITI doesn’t allow mix of FF

[sticks to chase hens]

Question 24

Number of travel solutions in Flex depending on the modes

Answer 24

• ITI, OWD: 20 (10 per bounds or 20 for one way ITI)
• OWC: 20 per bound
• Premium: 50 per bound

[poor shoes -> hives=plenty]

Question 25

CFF definition: where

Answer 25

FareXpert or ATPCo Branded Fares

Question 26

Easy Round Trip vs

Answer 26

All Recos

Question 27

Max output of Flex is defined by

Answer 27

Message size (235kb) and settings (not the number of recos) [enamel]

Question 28

Flex: Sold out

Answer 28

Create sense of urgency with a strike through ficticious price

Question 29

Flex: Empty cells: reasons

Answer 29

No flight found, No fare found, Sold out

Question 30

Configuration of AAS in Flex: where

Answer 30

FareXpert or ATPCo Branded Fares

Question 31

AAS in Flex: 2 versions

Answer 31

- At FF level ("from"price and up to 20 svc) - At reco level (ATPCo price and up to 5 chargeable)

Question 32

Benefits of Branded Fares in ATPCo

Answer 32

Aligns all channels

Question 33

Technical process with Branded Fares vs FareXpert

Answer 33

If CFF not found in ATPCo, goes to FareXpert

Question 34

Flex Pricer for Complex Itinerary (multi-city): limitations (3)

Answer 34

Same FF for the whole trip 6 segments 6 FF

Question 35

Flex: mixed cabins

Answer 35

Possible per bound but needs to be requested by user in input

Question 36

Flex options to create a sense of urgency (3)

Answer 36

Sold out, Last Seat Indicator, Popularity Message (based on static rules)

Question 37

Flex feature for stricken through old price: works with which features

Answer 37

Fare by Rules, corporate code, AAM

Question 38

Mini rules

Answer 38

Short and readable description of fare rules & restrictions

Question 39

Mini rules: how does it work

Answer 39

Interpret some categories only (just a few)

Question 40

Flex stop over: customer input

Answer 40

Place & number of nights at stop over for each bound

Question 41

How does Easy Round Trip work

Answer 41

For a given FF and same price, if a group of bounds are combinables between one another, we group all recos into a few recos just so that each bound appears at least once

Question 42

Opposite of "Calendar"

Answer 42

"Travel Board"

Question 43

Smart Switch

Answer 43

Orchestrator for MasterPricer to sometimes default to Instant for improved response time

Question 44

Additional benefit of OWC

Answer 44

Better response time

Question 45

Typical markets for OWC

Answer 45

Domestic markets

Question 46

Pricing after shopping

Answer 46

Pricing by fare basis to ensure alignment

Question 47

Typical number of recos returned

Answer 47

200

Question 48

Typical OWD response time

Answer 48

2.5s [nails]

Question 49

MCP and MSP

Answer 49

MCP (Massive Computation Platform) for computation offline MSP (Massive Search Platform) for storage and search

Question 50

MetaConnect replaces

Answer 50

Multiple FP calls but also MP calls (Kayak getting GoVoyages, etc.)

Question 51

Instant feature for marketing campaigns

Answer 51

Can define a campaign in FareXpert which will increase the frequency of the cache refresh if scope<5% of data domain and refresh less the rest