Program and Resource Management Flashcards

(23 cards)

1
Q

Program and Resource Management Tasks

A

Develop budgets with justifications
Manage operations and programs with current and forecasted resources
Develop proposals to secure financial support
Participate in the development and implementation of contracts or other agreements
Identify methods for assuring program sustainability
Give constructive feedback to others about their performance
Implement a Community Health Assessment and Community Health Improvement Plan
Coordinate communication across project team members
Contribute to the recruitment, management, and retention of appropriate personnel

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2
Q

Examples of revenue categories

A

money generated by charging fees to provide services
grant and contract funding
sales
investment
donations

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3
Q

Examples of expense categories

A

staffing costs and fringe benefits
supply and equipment costs
rent
utilities
printing
postage
travel

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4
Q

Variance reports

A

monthly budget reports that compare the budgeted revenues and expenses to actual revenues and expenses for each line item in the budget

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5
Q

Revenue % Variance

A

(Actual revenues - budgeted revenues) / budgeted revenues

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6
Q

Cost % Variance

A

(budgeted costs - actual costs) / budgeted costs

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7
Q

Block grants

A

relatively large sums of money that the federal government passes through to states with broad discretion on how the states can spend the funds

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8
Q

Categorical funds

A

restricted to being spent on specific programs or initiatives

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9
Q

contracts

A

legally binding agreements used by government agencies to procure services in support of activities the government wishes to carry out

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10
Q

Factors that affect program sustainability

A

program evaluation and adaptation
public health impacts
strategic planning
political support
funding stability
communications
partnerships
organizational capacity

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11
Q

Benchmarking

A

performance measurement process that involves comparing the performance of a program or organization with an external one that is best in class

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12
Q

Return on investment (ROI)

A

financial ratio used to measure program efficiency

financial savings from program - cost of program / cost of program * 100%

The higher the ROI, the more financial benefit that is accruing from the invested money

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13
Q

Direct costs

A

costs that disappear is a program is discontinued

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14
Q

indirect/overhead costs

A

are incurred regardless of whether an individual program is discontinued

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15
Q

Variable costs

A

only incurred when resources are used to provide the services of the program

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16
Q

Fixed costs

A

incurred regardless of the volume of services provided

17
Q

contribution margin

A

compares the revenue generated per unit of service to the variable cost needed to produce that unit of service

revenue per unit of service - variable cost per unit of service

18
Q

Performance evaluation

A

formal assessments of employees’ work results relative to the established expectations

19
Q

Gnatt charts

A

use horizontal bar charts to visually represent the list of activities that must be completed with the timeline of when they will be completed

20
Q

Functions of a backbone organization

A

guide vision and strategy
support aligned activities
establish shared measurement practices
build public will
advance policy
mobilize funding

21
Q

Stages of team development

A

forming
storming
norming
performing

22
Q

job analysis

A

systematic process that documents the roles, responsibilities, work tasks, credentials, and capabilities needed to perform the job

23
Q

replacement charts

A

a tool commonly used in succession planning for personnel