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Flashcards in Project Execution & Quality Control Deck (51)
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What are 3 main responsibilities of the PM after the contract is signed and design work is underway?

The PM must make sure that the project:
- proceeds according to the work plan
- stays on budget
- meets the client’s objectives with expect level of quality


What are the 6 most important aspects of project execution?

1. Monitoring fees and time
2. Controlling and responding to changes in the scope of work
3. Monitoring the construction budget
4. Documenting the design and construction phases
5. Adhering to the requirements of the authorities having jurisdiction
6. Maintaining overall quality control of the project


What is the primary tool a PM should use to monitor fees and time? How often should a PM monitor fees and work completed?

The work plan.

Min = each month
Avg = every two weeks
Max = each week


What are 4 possible personnel issues that may be cause a project to be over budget or work progress to lag?

1. the wrong people are working on the project (aka lack of experiences needed or too much experience for billing rates)

2. The people doing the work are not keeping pace (this becomes an HR problem)

3. The peopled ring the work are spending too much time on the project (project perfect syndrome or unclear instruction from the PM)

4. Time sheets are not being filled out properly (should be filled out daily or twice daily)


What is scope creep?

What are common causes of scope creep on the architect's side?
What is a solution?

What are common causes of scope creep on the client's side?
What is a solution?

When the client or architect makes uncontrolled changes to the original list of services from the O/A agreement.

In-house Causes:
- Project perfect syndrome
- Employees are not fully aware of scope of work
In-house Solution: Continuously and rigorously compare work being done with what was agreed on in the contract. This is done with a detailed work plan!

Client Causes: additional work requests beyond the agreed upon scope of services
Client Solution: Ask for an increase in fees and change in schedule.


What are 4 aspects of the construction budget to monitor throughout construction? Why is it important to monitor all 4 together?

1. Quantity (or scope)
2. Quality
3. Time
4. The budget itself

Changing one of these aspects usually affects the others.


How does an architect calculate initial/rough cost estimates?
And then as the project developed, how is a more accurate construction budget developed and monitored?

current area, volume, or sim method

based on subsystems = general component parts of a building (ex. CSI division, concrete, mechanical, finishes, etc)


What is the standard of care regarding documentation of the design and construction phases?

Maintaining the industry-standard documents.
- For many documents (like contracts, change orders, bid forms, field reports) standard AIA documents should be used as standard of care/industry standard
- Other documents will vary from office to office, but actual information recorded should be the same.


Who is typically responsible for coordinating closeout and CA documentation?
What are 3 important documents for that?

The PM

- Punch list for items to be completed
- AIA Doc G704, Certificate of Substantial Completion
- Final certificate for payment


What are 2 primary administrative procedures for a PM?

1. Identifying applicable codes, regulations, and authorities having jurisdiction that will influence project design.
2. Identifying what submittals will be required for project approval.



International Building Code

International Residential Code (for single-family and townhouses 3 stories or less)



International Mechanical Code



International Plumbing Code



International Fire Code



International Energy Convervation Code



International Code Council


NEC - who publishes this?

National Electrical Code



Project manual:

The volume usually assembled for the construction work, which may include the bidding requirements, sample forms, conditions of the contract, and the specifications.

**No addenda or submittals are included in project manual.


What is the definition of quality control?

An organized set of procedures, systems, and tools established by an office that aid in:
1. meeting the expectations of the client
2. maintaining a high level of professional service
3. reducing risks and liability


4 basic QC steps for design?
Athough they are done in all phases, what phase are they most typically done in?

1. planning = plan/understand necessary components prior to beginning desing

2. Execution = actual design process

3. Monitoring = design effort progress, alternate design solutions, qc procedures, client meetings, etc

4. evaluation = of alternative design solution



What are the 2 aspects of quality?

1. that which is normally expected of an architect (ex. designing detailing and specifying a roof that doesn't leak)
2. That which is defined by the client (ex. obtaining a function building at the lowest possible cost)


What are 2 steps to achieve quality for both client goals and professional services?

1. process = making sure tasks are performed correctly the first time to avoid re-doing work
- carefully supervise team members efforts
- coordinate work of individuals
- procedures and checklists are essential!

2. Checking = making sure a finished product is correct before delivering it to the end user (aka client)
- reviewing and redlining drawings before they are released


5 guidelines for establishing a qc progrma

1. support: top management must support and encourage the program

2. daily efforts: give one person or a small committee the responsibility to guide the daily efforts of the program

3. past problems: review past problems read to FIRST address the office's greatest difficulties or highest risk

4. priorities and schedule for action: use problem areas as a starting point for priorities and action list items

5. maintenance: the program must be maintained, used continually, and revised to fit the office's current needs


What are 7 QC techniques?

1. programming
2. checklists
3. process-based system
4. quality management meetings
5. staffing & staff training
6. quality circle
7. corporate knowledge


How can a PM use programming as a quality control technique?

Maintain a written record defining the client's goals, needs, and expectations. Use this to determine whether a project is meeting the client's expected level of quality.


How can a PM use checklists as a quality control technique?

Make a list of things that need to be considered or accomplished in order to complete a particular tasks. They help to:
1. achieve consistency and quality in tasks that must be done on every project but are not always done by the same people.
2. embed corporate memory into office documentation


What AIA doc can be used for checklists?
What is another good source for creating checklists?

AIA Doc D200, Project Checklist

Most firms make their own. RFIs are a good source for creating checklists.


What is a process-based system?

System that automates a procedure so that a task can be performed accurately and consistently with little or no human intervention (ex. cost estimating software or BIM)


Who should attend quality management meetings?
What questions/issues should be discussed/

PM, designers, and office principals.

- Are original problems being solved?
- Is the job proceeding according to the client's and office's expectations?
- Is the work in progress technically correct and being documented correctly?
- Does the work in progress adhere to all codes and regulations?


What is a quality circle?
What is the main idea behind it?
What are possible results of having a quality circle?

A small group of employees that meet regularly to solve problems in their particular sphere of work.

Main idea = employees are a valuable resource and often known better than management how immediate problems might be solved

Can result in higher employee motivation, involvement, and productivity.