quality assurance activities/improving Flashcards

(10 cards)

1
Q

quality

A

•standard of something as measured against other similar products

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

compliance

A

complying with processes, requirements, standards or regulations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

quality assurance

A

implementing procedures/checks throughout the entire process to prevent issues before they arise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

process checklist(quality assurance)

A

•step-by-step detail on how a process should be carried out.
•ensuring all staff follow the same correct approach,

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

quality standards(quality assurance)

A

criteria used to ensure that products, services, and processes meet benchmark

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

audits/inspections(quality assurance)

A

•ensure they are being followed
•identify any inconsistencies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

peer review(quality assurance)

A

peer reviews your work before being submitted.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

testing(quality assurance)

A

carried out on a product or service before launching to ensure it is fully working correctly and safely.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

reasons for improving quality

A

•increased efficiencies
•value for money
•customer satisfaction/experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

benifits of improving quality 👵

A

•Improved reputation.
•Fewer customer complaints
•reduce errors=⬇️cost

How well did you know this?
1
Not at all
2
3
4
5
Perfectly