quality standards Flashcards

(10 cards)

1
Q

quality standards

A

• requirements used to ensure products meet a certain level of quality

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2
Q

purpose of quality standard 👩‍⚖️😷

A

•ensure the safety/reliability
•comply with relevant laws/regulations
•customer satisfaction

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3
Q

iso accreditations-definition 🤓

A

•international standards agreed by experts
•audit to get accreditation

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4
Q

investors in people 🎭

A

advance preformance through management of its people

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5
Q

benefits of accreditation

A

•increased brand awareness
•credibility
•customers satisfaction

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6
Q

accreditation responsibility(audits)

A

•requirements of accreditation, complete routine audits
•audit to ensure they meet quality standard

•feedback is then collated, reviewed •recommendations/opportunities for improvement given

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7
Q

responsibilitys(process maps)

A

show steps and decisions of a process
helps with consistency

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8
Q

responsibility(documentation)

A

•prepare a range of documentation •evidence that they are meeting the standard.
•logs, controls, signatures, checklists, etc.

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9
Q

responsibility(meetings and forums

A

•certain number of meetings, forums and committees to be established and running within the organisation

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10
Q

accreditation responsibility(cost)

A

•initial implementation/certification, •ongoing renewals,
•staff resources for implementing

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