Questions From Rob Jupp Flashcards
What are the levels of professionality insurance required?
Firms must have adequate cover either on an each and every claims or an aggregate plus round the clock we entertainment basis
It is assessed on the firms turnover from the previous year anticipated turnover
Up to an including £100,000 requires a minimum cover of £250,000
Up to an including £200,000 requires a cover of £500,000
Above 200,000 requires a cover of £1 million
Must work on a claims made basis and must be retro active covering all previous employees and directors.
The maximum amount uninsured excess
Limit of indemnity upto 500,000 is the greater of 2.5% of the claim or £10,000
Over 500,000 is 2.5%
Must be from our approved insurance provider which can be found on the RICS website.
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PII Purpose: Professional Indemnity Insurance (PII) protects firms from financial loss due to claims, safeguards against liability for professional duty breaches, and ensures clients don’t suffer unrecoverable financial losses.
- Meeting Aims: Firms tailor their PII approach based on size, risk, and resources.
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RICS Standards: RICS mandates adequate and appropriate PII cover.
- Key Considerations: ‘Each and every’ claim or aggregate basis, RICS minimum wording (full civil liability), and minimum indemnity levels based on turnover are vital.
- Indemnity Limits: Vary based on turnover; e.g., £250,000 for turnover under £100,000, and £1,000,000 for turnover above £200,001.
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Uninsured Excess:
Maximum limits apply, such as 2.5% of the sum insured or £10,000 (whichever is greater) for indemnity up to £500,000. - Retroactivity: Policies should be fully retroactive, covering all past work.
- Insurer Listing: Underwritten by a listed insurer.
- Employee Cover: Includes past and present employees.
- Fire Safety: Fire safety exclusions may exist, with specific provisions for buildings four storeys or under.
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What run-off cover is required
Run-Off Cover:** Essential when firms cease trading.
- **Consumer Claims:** £1,000,000 minimum for six years. It should be on an each and every claim basis and can be renewed annually. - **Non-Consumer Claims:** Adequate cover for a minimum of six years. - **Run-Off Pool:** Available if run-off cover cannot be obtained from incumbent provider.
What’s terms of engagement
What’s in the scope of service
Scope of service set up clear deliverables.
Terms of engagement is
Explain the complaints handling procedure
The complainer must put complaint in writing. Passed to complaint handler who acknowledges the complaint with in 7 days. Carries out investigation and site visit and provide a response with in 21 days
Second stage is for the customer to submit a complaint to CEDR
What is the purpose of a complaint handling procedure?
Why does the great Morass and extensions make a difference to the level of survey?
What is CEDR and how does it work?
Centre for effective complaints resolution
Consumer independent redress scheme for adjudication
Provide an example of when you have been assertive
Collaborative
Compromising
What is an SMSPS course and what did you learn?
What is the role of a principle designer?
Is it your responsibility to review the construction phase plan and under what legislation?
Are you able to assess access requirements under a TG 2021?
No but in this instance the ground was sloping and uneven meaning a tower or mewp would be unsuitable
How does the C.I.S. work?
Registered contractors deduct tax at source from subcontractors
Explain profit and loss balance sheet and cash flow statements
What is included in a business plan?
Explain different dispute resolution
Mediation
Adjudication
Arbitration
What are GDPR requirements placed on firms?
How are they maintained?
Why does all this information need to be retained?
What other sources of Costa can be obtained?
Recently completed cost data
Explain Breanne
Rating scheem for buildings including new buildings and refurbishing
Provides points for sustainable elements such as water use, materials, energy consumption
What is passive House?
Ultra low building standard
What are the current criteria for EPC in commercial and residential properties?
How do EPC’s impact selling or letting properties?
 What building regulations did you refer to at Hamilton Road?
 ventilation
Insulation