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Info Systems Quiz 1 > Quiz One > Flashcards

Quiz One Flashcards

(92 cards)

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1
Q

Impact of technology on newspapers?

A

The internet provided users with more options to receive their news so newspaper businesses suffered.

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2
Q

IT

A

Information technology: any computer-based tool that people use to work with information and to support an organization’s information and information-processing needs

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3
Q

IS

A

Information system: collects, processes, stores, analyses, and disseminates info for a specific purpose

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4
Q

Informed User

A

person knowledgeable about IT and IS

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5
Q

Digital Transformation

A

business streaky that leverages IT to dramatically improve employee, customer, and business partner relationship: to support continuous improvement in business operations and processes and develop new business models

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6
Q

IT that drives digital transformation

A

big data, business analytics, social computing, mobile computing, IoT, agile systems development methods, cloud computing, and AI

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7
Q

Managing Information Resources

A

very complex, IS have enormous strategic value to organizations, IS very expensive to acquire, operate, and maintain

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8
Q

CIO

A

Chief Information Officer: highest-ranking IS manager; responsible for all strategic planning in the organization

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9
Q

IS director

A

manages all systems throughout the organization and the day-to-day operations of the entire IS organization

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10
Q

Information Center Manager

A

managers IS services, such as help decks, hot lines, training, and consulting

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11
Q

Applications development manager

A

coordinates and manages new systems development projects

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12
Q

Project manager

A

manages a particular new systems development project

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13
Q

Systems analyst

A

interfaces between users and programmers; determines information requirements and technical specifications for new applications

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14
Q

Operations manager

A

supervises the day-to-day operations of the dats and/or computer center

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15
Q

programming manager

A

coordinates all application programming efforts

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16
Q

social media manager

A

coordinates all social media development efforts and all social media monitoring and response efforts

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17
Q

Business analyst

A

focuses on designing solutions for business problems; interfaces closely with users to demonstrate how IT can be used innovatively

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18
Q

Systems programmer

A

creates the computer code for developing new systems software or maintaining existing systems software

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19
Q

Applications Programmer

A

creates the computer code for developing new applications or maintaining existing applications

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20
Q

emerging technologies manager

A

forecasts technology trends; evaluates and experiment with new technologies

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21
Q

network manager

A

coordinates and manages the organizations’s voice and data networks

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22
Q

database administrator

A

manages organizations’ database and oversees the use of database-management software

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23
Q

auditing or computer security manager

A

oversees the ethical and legal use of use of information systems

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24
Q

webmaster

A

manages the organization’s website

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25
web designer
creates websites and pages
26
MIS
Management Information Systems: deals w/ planning for and the development, management, and use of IT to help people preform all the tasks related to information processing and management
27
Purpose of Information Systems
getting the right info to the right people, at the right time, in the right amount of time, and in the right format
28
Data Items
elementary description of things, events, activities, and transactions that are stored, classified, and stored but not organized to convey any specific meaning (5.00, 1.266, 4.76)
29
Information
data organized so that it has meaning and value to recipient (a,c,d,a,b)
30
Knowledge
data/info that has been organized/processed to convey understanding, experience, and expertise to apply to current business problem
31
CBIS
computer-based information systems: uses computer technology to perform some or all of its intended task
32
Components of IT
hardware, software, database, network, prodedures
33
BIS pillars
Business Intelligence Systems: Accounting IS, finance IS, production/operations management IS, marketing IS, Human Resources IS
34
Transaction processing systems
IT services, IT personnel, IT components
35
Application
computer program designed to support a specific task
36
Functional area information system
collection of application programs
37
Enterprise resource planning
correct back of communication among functional area IS -> common database
38
TPS
Transaction processing system: supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions
39
IOSs
Interorganizational Information Systems: connect two or more organizations
40
Supply Chain
flow of materials, info, $ and services from suppliers of raw materials
41
E-commerce systems
business-to-business electronic commerce
42
Knowledge workers
specialize in certain info
43
BA
Business analytics systems: computer-based support for complex, non routine decisions, primarily for middle managers and knowledge workers
44
Expert Systems
try to duplicate the work of human experts
45
Major capabilities of IS
-provide high-speed/volume numerical computations -provide fast, accurate communication/collaboration -stores huge amount of data in small space, allow quick and inexpensive access to vast amount of info, interpret vast amounts of data quickly, automate Bothe semiautomatic business processes and manual task
46
Competitive advantage
ability to outperform its competitors in terms of core competency in same marketplace
47
Value creating strategy
what gives you the upper hand -first mover: apple, uber, amazon
48
Palantir
Government collecting personal data -developed to spy on suspected info
49
Cross-functional processes
Makes business more efficient -no single functional area is responsible
50
Porter's five forces model
1) rivalry among existing competitors 2) bargaining power of buyers: more power when more buyers 3) threat of new entrants: high when easy to enter market and low when there are barriers 4) threat of substitute products/services 5) bargaining power of suppliers: many suppliers bargaining power is low
51
Business pressures
market pressure: price competition technology pressure: AI-everyone is hopping in societal/political/legal pressures: ex. sustainability
52
disruptive technologies
something that questions an existing type of technology -globalization: sharing of info across borders -changing nature of workforce: more diverse (more women, poc)
53
Strategies for competitive advantage
cost leadership, differentiation, innovation, operational effectiveness, customer-orientation
54
BPI
business process improvement
55
BPR
business process reengineering
56
BPM
business process management
57
Business process
ongoing collection of related activities that create a product or service of value to the organization, business partners, customers -inputs, outputs, resources
58
Customer satisfaction
result of optimizing/aligning business processes to fulfill customer's needs, wants, and desires
59
cost reduction
result of optimizing operations/supplier processes
60
cycle/fulfillment time reduction
result of optimizing manufacturing/logistics processes
61
differentiation
result of optimizing the marketing/innovation processes
62
BPI 5 phases
define, measure, analyze, improve, and control (DMAIC)
63
productivity
result of optimizing each individual's work
64
BPM
system that includes methods and tools to support the design, analysis, implementation, management, and continuous optimization of core business processes throughout the organization
65
BAM
Business activity monitoring: real time approach for measuring and managing business processes
66
Business environment
combo of social, legal, economic, physical, and political factors in which businesses conduct their operations
67
customer intimacy
firms strive to learn as much as possible about the customers to better anticipate and address their needs
68
technology pressures
technological innovation and information overload
69
BYOD
bring your own device: IT lost ability to fully control and manage employee devices
70
Organizational social responsibility (individual social responsibility)
facilities design/management, carbon management, environmental laws
71
Digital divide
wide gap between those with access to info and communication and those who don't
72
SIS
strategic information systems: provide competitive advantage by helping an organization to implement it strategic goals and improve its performance and productivity
73
Porter's value chain model
sequence of activities through which the organization' inputs, whatever they are, transformed into more valuable outputs -indentifies points for which an organization can use information technology to achieve a competitive advantage
74
Primary activities
relate to production and distribution of the firm's products and services -ex. manufacturing companies: inbound logistics, operations, outbound logistics, marketing/sales
75
Support activities
do not add value directly to the firm's products of services -firms infrastructure, Human Resources management, product/technology
76
Strategies for competitive advantage
cost leadership strategy, differentiation strategy, innovation strategy, operational effectiveness strategy, customer orientation strategy
77
Business-IT alignment
tight integration of the IT function with the organization's strategy, mission, and goals; that is, the IT function directly supports the business objectives of the organization
78
ethics
principles of right ad wrong that individual use to make right choices that guide their behavior
79
ethical framework
ultilitarian approach, the rights approach, fairness approach, common good approach, and deontology
80
utilitarian approach
ethical action is the one that provides the most good or does the least harm
81
rights approach
ethical action is the one that best protects and respects the moral rights to make moral rights of the affected parties
82
fairness approach
posits that ethical actions treat all human being equally, or, if unequally, then fairly based on some defensible standard
83
common good approach
highlights interlocking relationships that underlie all societies
84
deontology approach
states that the morality oof an action is based on whether that action itself is right or wrong under a series of rules rather based on the consequences of that action
85
five standards of ethics
recognize ethical issue, get the facts, evaluate alternative options, make decision/test it, act and reflect on the outcome of your decision
86
code of ethics
collection of principles intended to guide decision making by members of the organization
87
fundamental tenants of ethics
responsibility, accountability, and liability
88
issues of IT advancements
privacy, accuracy, property, and accessibility
89
Information privacy
right to determine when and to what extent info about you can be gathered or communicated to other
90
Privacy policies
organization's guidelines for protecting the privacy of its customers, clients, and employers
91
opt-out and opt-in model
permits company to collect personal information until customer says no, opt-in vice versa
92
General data protection regulation (GDPR)
world's strongest data laws, change how business' manage customer information

Info Systems Quiz 1 (26 decks)

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