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Flashcards in Recruitment Deck (14):

Why do organisations draw up workforce plans?

Without the right staff with the right skills, a business cannot satisfy customer requirements. This is why organisations draw up workforce plans to identify their future staffing requirements. For example, they may develop plans to recruit a new IT Manager when the current one plans to retire in eight months time.


Whats recruitment?

Recruitment is the process by which a business seeks to hire the right person for a vacancy. The firm writes a job description and person specification for the post and then advertises the vacancy in an appropriate place.


What are job descriptions?

Job descriptions explain the work to be done and typically set out the job title, location of work and main tasks of the employee.


Whats a person specification?

Person specifications list individual qualities of the person required, eg qualifications, experience and skills.


Whats internal recruitment?

Internal recruitment involves appointing existing staff. A known person is recruited.


Whats external recruitment?

External recruitment involves hiring staff from outside the organisation. They will bring fresh ideas with them but they are unknown to the company - will they fit in?


What methods can be used to select applicants for a job?

Managers must decide on the best method to assess and select applicants for a job. Application forms, CVs, references, interviews, presentations, role-play and tests can be used to show if an individual is suitable for the specific job on offer.


Why is attitude such a big thing when applying for a new job?

Many organisations are as concerned about attitude as they are about skill. There is little point in appointing the best qualified or most skilled applicant if they have a poor attitude toward work or cannot operate as part of a team. This is particularly important in small firms with very few staff.


What is induction?

Induction is the training given to new workers so that they understand their role and responsibilities and can do their job.


Whats the purpose of training?

Staff should learn new skills throughout the course of their career to stay productive. Training improves technical, personal or management skills and will increase staff efficiency.


Whats on the job training?

on-the-job training where experienced members of staff explain a job or a skill


Whats of the job training?

off-the-job training where outside experts are paid to explain a job or a skill


Whats a staff appraisal?

An annual staff appraisal is a chance for an employee to discuss their recent work and future training needs with their line manager in a meeting.


Why is it important to motivate staff?

Retaining workers is important to a firm because it costs time and money to hire and train a replacement. Appraisal and training helps motivate staff and so improves staff retention.