recruitment,training and selection of workers

Question 1

The role of human recourses department

Answer 1

-Recruitment and selection
-wages and salaries
-industrial relations
-training proggrames
-health and safety
-redundancy

Question 2

recruitment

Answer 2

the process of finding and hiring new people for a company or organization

Question 3

job analysis

Answer 3

identifies and record the responsibilities and task relating to a job

Question 4

job description

Answer 4

a written document that outlines the responsibilities, duties, and requirements of a job

Question 5

recruitment process

Answer 5

vacancy arises—–>job analysis—->job description—–>Job specification——–>job advertised in appropriate media———>application forms and short listing——->vacancy filed

Question 6

job specification

Answer 6

a document that outlines the requirements, qualifications, expertise, skills,
physical/personal characteristics etc. required by an employee

Question 7

vacancy

Answer 7

an unoccupied position or job.

Question 8

internal recruitment

Answer 8

is when a vacancy is filled by an existing employee of the business

Question 9

advantage of internal recruitment

Answer 9

-save time and money
-person is already known to business
-person knows business’s way of working
-motivating for other employess

Question 10

disadvantage of internal recruitment

Answer 10

-no new skill and experience is coming to business
-jealousy and rivalry among existing workers

Question 11

redundancy

Answer 11

when an employee is no longer needed and so loses their work

Question 12

external recruitment

Answer 12

when the vacancy is filled by someone who is not an existing employee of the business and is new to the business

Question 13

Advantage of external recruitment

Answer 13

-new skill and expertise
-no rivalry and jealousy since new person has arrived

Question 14

disadvantage of external recruitment

Answer 14

-need money and time
-new person and is new to the business’s way of working

Question 15

resume/CV

Answer 15

a document that highlight a person’s skills, background and accomplishment

Question 16

short-list

Answer 16

a list of people who have been the most suitable to get the job

Question 17

referee

Answer 17

a person who can provide information about a candidate’s skills and work ethic to potential employers

Question 18

interview

Answer 18

a conversation where one person ask a question and the other answer

Question 19

interview will allow the manager to asses:

Answer 19

-the applicant’s ability to do the job
-personal qualities of the applicants
-character and personality of applicants

Question 20

firms can conduct certain tests
to select the best candidate. This could include:

Answer 20

-Skills tests:
-Aptitude tests
-Personality test
-Group situation tests

Question 21

Rejecting unsuccessful applicants

Answer 21

when a candidate has been selected, the others should be informed that they did not get the job and should be thanked for applying

Question 22

Why train employees?

Answer 22

-Trained workers are more productive
-improve chances for internal promotions
-reduce accidents and injuries
-job satisfaction

Question 23

Types of training?

Answer 23

-Induction training
-on-the-job training
-off-the-job training

Question 24

induction training

Answer 24

introduction given to a new employee

Question 25

on-the-job training

Answer 25

watching a more experienced worker

Question 26

off-the-job training

Answer 26

trained away from the workplace

Question 27

advantage of induction training

Answer 27

-help new employees to settle into their job more -less likely to make mistake

Question 28

disadvantage of induction training

Answer 28

-time consuming -wages still have to be `paid during training -delays the state of the employee starting the job

Question 29

advantage of on the job training

Answer 29

-cost less than off the job training -training to the specific need of the business

Question 30

disadvantage of on the job training

Answer 30

-trainer will lose production time since they are taking some time to teach the new employee -trainer might have bad habits that could be passed on to the new employee

Question 31

advantage of off the job training

Answer 31

-employees may be taught a variety of skills and they may become multi-skilled -a broad range of skills can be taught with these technique

Question 32

disadvantage of off the job training

Answer 32

-cost are high -wages are still paid -additional qualification means it is easier for the employer to leave and find another job

Question 33

when do business reduce size of workforce?

Answer 33

-some jobs are no longer needed -relocating factory abroad -introduction of automation -factory/shop/office closure

Question 34

2 ways in which businesses reduce the number of employees

Answer 34

-dismissale -redundancy

Question 35

dismissal

Answer 35

when a worker is told to leave their job because their work or behavior is unsatisfactory

Question 36

redundancy

Answer 36

when an employee is no longer needed and so loses their work

Question 37

other situations when workers may leave their job

Answer 37

-retire -resign

Question 38

retire

Answer 38

they are getting old and want to stop working

Question 39

resign

Answer 39

they have found another job

Question 40

legal control over employment

Answer 40

-treat employee equally and there should be no discrimination based on age, gender or religion.

Question 41

what does this mean for the business

Answer 41

-when selecting employee for a job, they must treat all applicant equally -be careful when advertising for a job

Question 42

health and safety at work

Answer 42

-protect workers from dangerous machine -provide safety equipment and clothing -maintain reasonable workplace temperatures

Question 43

list of reason why employees are dismissed unfairly

Answer 43

-joining trade union -being pregnant -when no warning are given before dismissal

Question 44

contract of employment

Answer 44

a written agreement between worker and employer. It contains details of the work

Question 45

minimum legal wage

Answer 45

to force employers to pay fair wages the government set a minimum legal wage

Question 46

advantage of minimum legal wages

Answer 46

-low paid workers will earn more -it will encourage more people to seek work -it will stop strong employers from exploiting unskilled workers

Question 47

disadvantage of legal minimum wages

Answer 47

-some employers will not be able to afford these wage rate -it increases business cost

Question 48

part-time employement

Answer 48

are people who works less than 30-35 hours a week

Question 49

full-time employment

Answer 49

are people who work more than 35 hours a week

Question 50

panel interview

Answer 50

when 2 or more people interview you at the same time