Safety culture Flashcards
Safety culture is a subset of
National culture
What are type of cultures
National
Safety
Organizational
Professional
What is culture
beliefs , values, biases and resultant behaviour that are shred by members of a group, organization, community, etc.
To understand these cultural components and their interactions between them is important to safety management
Safety culture
the way safety is perceived, valued and prioritised in an organisation. It reflects the real commitment to safety at all levels in the organisation.
it relies on trust and respect between personnel
created and supported by management
organizational culture
a culture set by the characteristics and value systems of particular organisations.
differentiates the characteristics and value systems of particular organisations (the behaviour of members of one company versus that of another company, or government versus private sector behaviour)
subset of national culture
it is part of/incorporated in the professional culture
National culture
differentiates the national characteristics and value systems of particular nations. People of different nationalities differ, for example, in their response to authority, how they deal with uncertainty and ambiguity, and how they express their individuality.
can be open or closed culture
professional culture
differentiates the characteristics and value systems of particular professional groups (the typical behaviour of pilots vis-à-vis that of air traffic controllers, or maintenance engineers). Through personnel selection, education and training, on-the-job experience, peer pressure, etc., professionals (physicians, lawyers, pilots, controllers) tend to adopt the value system and develop behaviour patterns consistent with their peers; they learn to “walk and talk” alike.
also a subset of national culture
it is part of/incorporated in the organization culture
Is an organization, a good safety culture accountability lies with
Management
Reporting culture
ability to report safety concerns without being afraid of blame
informed culture
when an organization collects and analyses data to enhance safety
Closed culture
culture that follows tight set of rules , norms and values to contol how a person’s life should be
promotes safety but not the individual’s growth/personality development
deviation from ideas is not supported.
questioning facts not supported. Superior’s decions are not questioned.
person is subordonate to the society he is in
ex: a captain can yell but not punish
to promote safety culture
upper levels of management must provide required resources
resposibility of safety lies with
individuals
in a typical civil aviation environment
safety culture is enduring, stable and resitant to change
because of implementation is long and complex, also done by ‘old stagers’
however, James Reason states the culture should be ‘flexible’ for essential operational circumstances
if an aviation company has a working ‘SMS’, this it cannot be a
closed culture
