Saia Unit 1 Flashcards
(229 cards)
communication
to convey info accurately, can be verbal or nonverbal
verbal communication
tone, pitch and volume
nonverbal communication
eye contact, touch, appearance, listening skills, attitude
assertive
calm, firm expression of feelings/opinions
aggressive
undesirable behavior characterized by anger or hostility
personal space
the distance around someone that is considered to be private
social space
4-12 feet
personal space is usually
18”-4’
intimate space
up to 18”
challenges to communication
culture, age (peds, geriatrics), language barriers, gender
ethnocentrism
the belief that ones own cultural values are superior to others
aphasia or dysphasia
an abnormal neurological condition in which language function is defective or absent because of an injury to certain areas of the brain
altered states of consciousness
drowsy, unconscious, comatose
drowsy
will respond to stimulus
unconscious
won’t respond to stimulus
comatose
unconscious for 24 hours
the grieving process
denial, anger, bargaining, depression, acceptance
radiographs belong to the institution, not the patient
the patient owns the results of the study
radiographs must be kept for a minimum of
5-7 years
sentinel event
error that happens in health care that causes serious injury or death to patient
proper body alignment, movement, and balance are necessary to
prevent injury to either the health care worker or patient
base of support
portion of body in contact with the ground
center of gravity
point around which body weight is balanced
line of gravity
from combined center of gravity through base of support