schedule F Flashcards

(38 cards)

1
Q

external influences affecting operational objectives (6 points)

A
  • costs
  • quality (low quality=bad rep)
  • speed/flexibility (slow lead time = reputation of being slow)
  • dependability (poor quality=bad rep)
  • environmental
  • added value
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2
Q

influences on labour productivity (4 points)

A
  • extent and quality of fixed assets
  • skills, ability and motivation of the workforce
  • methods of production
  • external factors
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3
Q

influences on unit costs (4 points)

A
  • variable cost of product
  • productivity of workers
  • efficiency of workers
  • fixed costs
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4
Q

low capacity utilisation = (3 points)

A
  • low output
  • not using purchased resources
  • machines more downtime so less likely to break
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5
Q

high capacity utilisation = (2 points)

A
  • high output
  • machines have less downtime so more likely to break
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6
Q

how to fix under utilisation (2 points)

A
  • reduce the number of raw materials purchased
  • reduce max capacity
  • train employees to be more efficient
  • increase demand and sales
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7
Q

how to fix over utilisation (3 points)

A
  • increase maximum capacity
  • decrease raw materials
  • increase focus on quality rather than quantity
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8
Q

how to increase labour productivity (4 points)

A
  • train workers
  • improve working conditions
  • reduce staff turnover
  • motivate workforce
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9
Q

difficulties with increasing labour productivity (3 points)

A
  • workers may strike due to unfair hours and pay
  • labour turnover may increase
  • obtaining resources/materials
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10
Q

lean production definition

A

working practices derived from Japan that focuses on cutting waste whilst maintaining or improving quality

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11
Q

just in time production definition

A

a technique used to minimise inventory holdings at each stage of the production process helping to minimise costs

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12
Q

advantages of just in time production (4 points)

A
  • saves money
  • improves cash flow
  • encourages quality as there are no backups
  • might motivate workforce
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13
Q

disadvantages of just in time production (3 points)

A
  • no margin for error
  • relies on suppliers delivery being on time
  • more frequent deliveries mean higher delivery cost
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14
Q

kaizen definition

A

a system that concentrates on small, but frequent, improvements in every aspect of the production process

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15
Q

key criteria for Kaizen to be effective (4 points)

A
  1. all members of workforce will be involved
  2. employees are encouraged to work in kaizen groups
  3. improvements can take place at any level of the hierarchy
  4. requires a highly motivated workforce
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16
Q

advantages of kaizen (4 points)

A
  • increased efficiency
  • decreased production time
  • increased employee morale
  • increased productivity
17
Q

disadvantages of kaizen (5 points)

A
  • takes time to come up with ideas
  • workers may get distracted from job
  • costly to think up and create
  • some may fail
  • employees must be motivated to do it
18
Q

advantages of labour intensive production (4 points)

A
  • dont need high salary
  • less expensive machinery costs
  • more flexible work
  • continuous improvement
19
Q

Disadvantages of labour intensive production (6)

A
  • Finding labor is difficult
  • workers will take time and money to train
  • limited work time
  • quality consistency
  • potentially high labor turnover
  • problems with employee/employer relationship
20
Q

advantages of capital intensive production (3 points)

A
  • no need for HR
  • longer working hours for machines
  • quality is standardised
21
Q

disadvantages of capital intensive production (4 points)

A
  • high maintenance costs
  • tech can be outdated soon
  • significant initial investment
  • potential for loss of competitiveness due to obsolescence
22
Q

advantages of communication technology (4 points)

A
  • save travel costs
  • more environmentally friendly
  • leads to lower costs
  • improve efficiency
23
Q

disadvantages of capital intensive production (6 points)

A
  • software may be unreliable
  • may be complicated to use
  • makes us more inefficient (distractions)
  • impersonal
  • poorer quality of interactions
  • bad for mental well being
24
Q

advantages of robotics (3 points)

A
  • accurate
  • consistant
  • fast
25
disadvantages of robotics (3 points)
- initial costs and maintenance costs - loss of human touch - lack of initiative
26
quality assurance (3 points)
- patterning process into workforce - focus on process - quality is built into the product
27
quality control (4 points)
- inspecting products - focus on outputs - targeted at production activities - defected products are inspected out
28
total quality management
an attitude the whole business has of ensuring quality
29
advantages of total quality management (4 points)
- puts customer at heart of production process - increase motivation as workforce feel more involved and are making decisions - less wasteful than throwing away defective products - eliminates cost of inspection
30
disadvantages of total quality management (2 points)
- requires strong leadership - everyone must almost be obsessed with high quality control
31
advantages of outsourcing (4 points)
- access specialist suppliers with greater capabilities and higher quality - reduce costs if outsourcing supplier can provide at a lower cost - lets business focus on its core activities - make operations more flexible
32
disadvantages of outsourcing (3 points)
- outsourcing supplier might fail to meet quality standards - potential loss of expertise from the business - no guarantee that costs will be lower
33
advantages of producing to order (4 points)
- low inventory costs - high quality - bespoke to customer - can charge premium
34
disadvantages of producing to order (4 points)
- could mean longer lead times - higher costs - capacity to produce to order may be limited - difficult to handle sudden increase in demand.
35
advantages of using temporary or part time employees (6 points)
- work on lower wages - good for seasonal business - flexibility - better customer service - may attract more job opportunities - higher morale
36
disadvantages of using temporary or part time employees (5 points)
- not as invested in company - underemployment - more complex to manage - investment in tech and support required to make flexi working available - loss of capacity if key employees reduced their hours
37
advantages of buffer stocks (5 points)
- if demand increases you can accommodate - ensures you dont run out - better pricing for it - maintains satisfaction - problems with lead times can be accommodated
38
disadvantages of buffer stocks (3 points)
- not compatible with just in time approach - reduces cash flow - costs