sis

Question 1

When rules for the sharing of private information are not mutually understood by co-owners.

Answer 1

Boundary Turbulence

Question 2

An orientation toward negotiation that assumes each side needs to lose at least some of what it was seeking.

Answer 2

Compromise

Question 3

Rude/discourteous behaviors occurring through communication technologies such as e-mail, text messages, and social media.

Answer 3

Cyber Incivility

Question 4

Statement that describes the speaker’s perspective instead of evaluating the sender’s behavior or motives.

Answer 4

Descriptive Statement

Question 5

Aptitude and skills needed for interacting well with others. Refers to interpersonal communication skills rather than cognitive or intellectual abilities.

Answer 5

Emotional Intelligence

Question 6

A form of sexual harassment where verbal or nonverbal behavior interferes with someone’s work or creates an intimidating, offensive or hostile environment.

Answer 6

Hostile Work Environment