venticuatre

Question 1

An approach to negotiation that assumes any gain by one party is possible only at the expense of the other party.

Answer 1

Win-Lose Approach

Question 2

A collaborative approach to negotiation that assumes solutions can be reached that meet the needs of all parties.

Answer 2

Win-Win Approach

Question 3

Intense, malicious, ongoing and damaging words or deeds that violate the conventional standards of workplace conduct.

Answer 3

Workplace Bullying

Question 4

People’s ability to gain a sense of self-respect and self-esteem from their jobs and to be treated respectfully by others.

Answer 4

Workplace Dignity

Question 5

Language that often begins with the word YOU and accuses or evaluates the other person.

Answer 5

“You” language

Question 6

A type of interview in which a prospective employer asks the candidate to demonstrate (rather than describe) his or her ability to perform a job-related task.

Answer 6

Audition Interview