Social Influence Flashcards

1
Q

Define conformity

A

A type of social influence that involves a change in belief or behaviour in response to real or imagined social pressure. It is also known as majority influence.

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2
Q

Outline compliance as a type of conformity

A

Compliance is a short-term change in behaviour in public.
Refer to Asch´s line study.

For example, pretending to like a certain type of music although you hate it privately.

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3
Q

Outline identification as a type of conformity

A

Identification is a short-term change in public behaviour and private beliefs.
Refer to Zimbardo´s prison study

For example, becoming a vegetarian because your new flatmates are all vegatarians.

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4
Q

Outline internalisation as a type of conformity

A

Internalisation is a long-term change in public behaviour and private beliefs.
Refer to Jenness´ research

For example, understanding the ethics behind eating meat and deciding to become vegan.

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5
Q

Outline Normative Social Influence (NSI) as an explanation of conformity

A

We conform because we want to be liked by the majority. This is an emotional rather than cognitive process. This often results in compliance.

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6
Q

Outline Informational Social Influence (ISI) as an explanation of conformity

A

We conform because we want to be right.
This often occurs in unfamiliar situations where we do not know how to behave so we conform with the groups because we assume that they are gone know it. This often leads to internalisation. This is a cognitive rather than emotional process.

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7
Q

Outline Jenness´ Bean Jar Experiment

A

Aim:
To examine the degree conformity in a social group.

Procedure:
Participants were asked to estimate how many beans they thought was in a jar.
Each participant had to make an individual estimate, and then do the same as a group.

Findings:
When the task was carried out in a social group, the participants would report estimates of roughly the same value (even though they had previously reported quite different estimates as individuals).

Conclusion:
The study was successful in showing majority influence, thus providing that individuals´ behaviour and beliefs can be influenced by a group.
Additionally, this is likely to be an example of ISI as participants would be uncertain about the actual number of beans in the jar.

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8
Q

Outline Asch´s line study

A

Aim:
Asch wanted to investigate whether people would conform to the majority in situations where an answer was obvious.

Procedure:
- There were 5-7 participants per group.
- Each group was presented with a standard line and three comparison lines.
- Participants had to say loud which comparison line matched the standard line in length.
- In each group there was only one real participant the remaining 6 were confederates.
- The confederates were told to give the incorrect answer on 12 out of 18 trials.

Findings:
Real participants conformed on 32% of the critical trials where confederates gave the wrong answers. Additionally, 75% of the sample conformed to the majority on at least one trial.

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9
Q

Evaluate Asch´s line study

A

This study lacks ecological validity as it was based on people´s perception of lines, this does not reflect the complexity of real life conformity – not able to generalise

Sampling issues as the study was only carried out on men, therefore the results cannot be applied to females – lacks population validity

Ethical issues – participants were deceived as they were told the study was about perception of lines. They also could not give informed consent. Furthermore, participants might felt embarrassed which could potentially put them through some form of psychological harm (against protection from harm). However, Asch did debrief at the end.

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10
Q

Outline Asch´s study with a variation in the group size

A

Asch altered the number of confederates in his study to see how this effected conformity.
The higher the number of confederates, the more people conformed, but only up to a certain point.
1 confederates = group conformity 1%
2 confederates = group conformity 13%
3 confederates = group conformity 32%

Conformity did not increase much after the group size was about 4/5.

Because conformity does not seem to increase in groups larger than four, this is considered the optimal group size.

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11
Q

Outline Asch´s study with a variation in group unanimity

A

A person is more likely to conform when all members of the group agree and give the same answer.

When one other person in the group gave a different answer from the others, and the group answer was not unanimous, conformity dropped.
Asch found that even the presence of just one confederate that goes against the majority choice can reduce conformity as much as 80%.

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12
Q

Outline Asch´s study with a variation in the difficulty of the task

A

When the comparison lines were made more similar in length it was harder to judge the correct answer and conformity increased. This is because we are uncertain but want to be right (ISI).

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13
Q

Outline Asch´s study with the variation that participants were able to answer in private

A

When participant were allowed to answer in private (so the rest of the group does not know their response) conformity decreases.

This is because there are fewer group pressures and normative influence is not as powerful, as there is no fear of rejection from the group.

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14
Q

Define the term “social roles”

A

Social roles are the part people play as a member of a social group (e.g. teacher, student, mother). There is considerable pressure to conform to the expectations of a social role.
Conforming to a social role is called identification.

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15
Q

Outline the Stanford Prison Experiment

A

Aim:
- Zimbardo wanted to investigate how readily people would conform to the social role of a guard and prisoner in a roleplaying exercise that simulated prison life.

Procedure:
- Zimbardo converted a basement of the Stanford University psychology building into a mock prison life.
- He advertised for students to play the roles of prisoner and guards for a fortnight (a period of two weeks). They were paid for their participation.
- Participants were randomly assigned to either the role of prisoner or guard in a simulated prison environment.
- Prisoners were issued a uniform, and referred to by their number only. Guards were issued a khaki uniform, together with whistles, handcuffs and dark glasses, to make eye contact with prisoners impossible. The guards worked shifts of 8 hours each. No physical violence was permitted.
- Zimbardo observed the behaviour of the prisoners and guards via CCTV, but also in his role as the prison warden.

Findings:
- Within a very short time both guards and prisoners were settling into their new roles, with the guards adopting quickly and easily.
- Within hours of beginning the experiment some guards began to harass prisoners. They behaved in a brutal and sadistic manner, apparently enjoying it. Other guards joined in, and other prisoners were also tormented (experiencing or characterized by severe physical or mental suffering).
- Prisoners soon adopted prisoner-like behaviour too. They talked about prison issues a great deal of the time. They told tales on each other to the guards. They started taking the prison rules very seriously, and some even began siding with the guards against prisoners who did not obey the rules.
- As the prisoners became more submissive, the guards became more aggressive and assertive.
- They demanded even greater obedience from the prisoners.

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16
Q

Evaluate the Stanford Prison Experiment

A

Demand characteristics could explain the findings of the study. This is because most guards later claimed they were simply acting. Therefore, behaviour might not be influenced by the same factors which affect behaviour in real life.

The study´s findings cannot be reasonably generalised to real life, such as prison settings (low ecological validity).

A lack of population validity as the sample comprised US male students – findings cannot be applied to females in other countries (individualist cultures vs collectivist cultures)

A strength of the study is that it altered the way US prisons are run – this is because some processes would include the probability of a rise in violence.

Ethical issues – lack of informed consent; did not consent from being arrested at home; no protection from psychological harm (humiliation, distress)

However, Zimbardo conducted debriefing sessions for several years afterwards and concluded there were no lasting negative effects.

Zimbardo´s study opened up the discussion around ethical issues within research. As a result of his procedure and findings, stricter rules were implemented (an ethics committee review).

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17
Q

Define obedience

A

Obedience is a type of social influence where a person follows an order from another person who is usually an authority figure.

18
Q

Explain the Agentic State

A

The agency theory suggests that people will obey an authority when they believe that the authority will take responsibility for the consequences of their actions.

For example, in a variation of Milgram´s study where participants could instruct an assistant (confederate) to press the switch, 92,5% shocked the maximum of 450 volts. This shows when there is less personal responsibility obedience increases.

However, a limitation might be that obedience could be caused by certain aspects of human nature. For example, in Zimbardo´s experiment the guards were not told to be cruel to prisoners by an authority figure.

19
Q

Explain Legitimacy of an Authority Figure

A

Most societies are hierarchal. People in high positions are allowed to use authority as it is argued by society, helping to run smoothly.
People tend to obey others if they recognise their authority as morally right and/or legally based. This response to legitimate authority is learned in the family, school or workplace.

For example, in Milgram´s study the experimenter is seen as having authority as he has a scientific status.

20
Q

Explain the Authoritarian Personality

A

Adorno argued that personality factors rather than situational factors could explain obedience.
He proposed the idea of an authoritarian personality, I.e. a person who favours an authoritarian social system and admires obedience to authority figures.
One characteristic is that the individual is hostile to those who are of inferior statues, but obedient of people with high status.

21
Q

Outline Adorno´s study

A

Procedure:
He conducted a study with 2000 white, middle class Americans.
He measured their unconscious attitudes towards other racial groups using the F-scale to measure authoritarian personality.

Findings:
These participants had high levels of obedience and respect for authority.
Prone to high levels of obedience as a result of negative early childhood experiences.

22
Q

Outline Milgram´s shock study

A

Aim:
To investigate of people obey a legitimate authority figure when given instructions to harm another human being

Procedure:
A lab experiment in which 2 participants were assigned either the role of a teacher (always the true participant) or learner (a confederate).
The teacher and learner were in separate rooms.
The teacher was then asked by the experimenter (who wore a lab coat) to administer electric shocks (which were actually harmless) to the learner each time he gave the wrong answer. The shocks increased every time the learner gave a wrong answer, from 15 – 450 volts.

The experimenter was to give a series of orders when the participant refused to administer a shock:
Prod 1: please continue
Prod 2: the experiment requires you to continue
Prod 3: it is absolutely essential that you continue
Prod 4: you have no other choice but to continue

Findings:
100% of the participants went to 300 volts
65% went up to the maximum of 450 volts.

23
Q

Evaluate Adorno et al. research

A

Strengths:
- supportive research (Elms and Milgram - obedient participants from Milgram scored higher on the F-scale than disobedient people)

Limitations:
- the F-scale is politically biased

24
Q

Evaluate Milgram´s shock study

A

Strengths:
- standardised procedures (improved reliability)

Limitations:
- biased sample (only males), however Sheridan and King found that 100% of women gave a puppy the fatal shock
- lack of ecological validity (lab study)
- ethical issues (protection from harm, deception)

25
Q

Outline uniform as a variation of Milgram´s study

A

Milgram´s experimenter wore a lab coat (a symbol of scientific expertise) which gave him a high status. However, when the experimenter dressed in everyday clothes obedience was very low.

This suggests that the uniform of the authority figure can give them status.

26
Q

Outline proximity as a variation of Milgram´s study

A

People are more likely to obey to an authority figure who is close to them.

In Milgram´s study the experimenter was in the same room.
When the authority figure is distant it is easier to resist their orders.
When the experimenter instructed and prompted the teacher by telephone from another room, obedience fell to 20,5%. Many participants cheated and missed out shocks or gave less voltage than ordered to by the experimenter.

27
Q

Outline location as a variation of Milgram´s study

A

Milgram conducted his study at Yale university, a prestigious American university. The high status of the university gave the study credibility and respect in the eyes of the participants, thus making them more likely to obey.

When Milgram moved his experiment to a set of run down offices rather than the impressive Yale University obedience dropped to 47,5%.
This suggests that the status of the location effects obedience.

28
Q

Define independent behaviour as a result of resistance to social influence

A

Independent behaviour is a term that psychologists use to describe behaviour that seems not to be influenced by other people. This happens when a person resists the pressure to conform or obey.

29
Q

Explain social support in the context of resistance to social influence

A

Social support can allow people to resist normative social influence by making them feel less alone.

In one of Asch´s variations he showed that the presence of a dissident (a confederate who did not conform) led to a decrease in the conformity levels in the true participants.

In a variation of Milgram´s study two other participants (confederates) were also teachers but refused to obey. Confederate 1 stopped at 150 volts and confederate 2 stopped at 210 volts.
The presence of others who are seen to disobey the authority figure reduced the level of obedience to 10%.

30
Q

Explain locus of control in the context of resistance of social influence

A

The term “locus of control” refers to how much control a person feels they have in their own behaviour. A person can either have an internal locus of control or an external locus of control. Most people are lying in between.

  • Internal locus of control – these people perceive themselves as having a great deal of personal control over their behaviour and are therefore more likely to take responsibility for the way they behave.
  • External locus of control – these people believe their behaviour is largely a result of external influences or luck.

People with an internal locus of control tend to be less conforming and less obedient. Rotter proposes that people with internal locus of control are better at resisting social pressure to conform or obey, perhaps because they feel responsible for their actions.

31
Q

Outline research into the Locus of Control

A

Spector (1983)
- He gave Rotter´s LOC to 157 university students
- Results: those with a higher external LOC did conform more than those with a low LOC

Shute (1975)
- Exposed undergraduates to peers (either conservative or liberal to drug taking)
- Results: undergraduates with an internal LOC conformed less progressing pro-drug attitudes.
- Having an internal LOC increases resistance to conformity

Holland (1967)
- Tested for a link between LOC and Obedience but found no relationship

32
Q

Explain minority influence

A

Minority influence occurs when a small group (minority) influences the opinion of a much larger group (majority). This can happen when the minority behaves in the following ways:
Flexibility
Commitment
Consistent

33
Q

Outline the 3 things that are needed to ensure success of minority influence

A

Consistency
- Being consistent and unchanging in a view is more likely to influence the majority than if a minority is inconsistent and chops and changes their mind.

Commitment
- When the majority is confronted with someone with self-confidence and dedication to take a popular stand and refuses to back down, they may assume that he or she has a point.

Flexibility
- If the consistent minority are seen as inflexible, rigid, uncompromising and dogmatic, they will be unlikely to change the views of the majority.
- If a minority appears flexible and compromising, they are likely to be seen as less extreme, as more moderate, cooperative and reasonable.
- As a result, they will have a better chance of changing majority views.

34
Q

Outline Moscovici´s research into minority influence

A

Procedure:
- 172 female participants were shown 36 blue slides of different intensity and asked to report the colours. There were 2 confederates (the minority) and 4 participants (the majority).
- In the first part of the experiment the 2 confederates answered green for each on 36 slides – they were totally consistent in their response
- In the second part of the experiment they answered green 24 times and blue 12 times – they were inconsistent in their answers.
- A control group was also used consisting of participants only (no confederates).

Results:
When the confederates were consistent in their answers about 8% of participants said the slides were green. When the confederates answered inconsistently about 1% of participants said the slides were green.

35
Q

Outline Nemeth´s research into minority influence

A

Procedure:
- Groups made up of 3 participants and 1 confederate had to decide on the amount of compensation to be given to the victim of a ski-lift accident.

Findings:
- When the consistent minority (the confederate) argued for a very low amount and refused to change his position, had had no effect on the majority.
- However, when he compromised and moved some way towards the majority position, the majority also compromised and changed their view.

Conclusion:
- This experiment questions the importance of consistency. The minority position changed, it was not consistent, and it was this change that apparently resulted in minority influence.

36
Q

Name the 3 situational variables affecting obedience

A
  • Proximity
  • Location
  • Uniform
37
Q

Explain proximity as a situational variable affecting obedience

A

Definition:
- involves how aware individuals are of the consequences of their actions.
- In Milgram´s study when the distance between teacher and learner was made closer obedience rates were lower

Research:
- Milgram (1974) found that when the teacher and learner were in the same room obedience declined from 62,5% to 40%
- When the teacher had to force the learner had on to a shock plate that fell even further to 30%

38
Q

Explain uniform as a situational variable affecting obedience

A

Definition:
- The wearing of uniform can gives a perception of added legitimacy to authority figures when delivering orders.
- In Milgram´s study the perseverance wore a lab coat to give him an aim of authority.

Research:
- Bickman (1974) found that when ordering people on a New York sheet to pick up rubbish, loan a coin to a stranger and move away from a bus stop. 19% obeyed the civilian clothes 14% the milkman and 38% the security guard.

39
Q

Explain location as a situational variable affecting obedience

A

Definition:
- The location of an environment can be relevant. When at a location that add to the perceived legitimacy of authority of an figure, obedience is higher.
- Milgram´s study took place at Yale a high status institution.

Research:
- Milgram (1974) performed a variation of his study in an office block in a rundown part of town. Obedience dropped from 62,5% to 47,5%.

40
Q

Define social change

A

Social change occurs when a whole society adopts a new belief which then becomes widely accepted as the “norm” which it was not before. Social influence processes involved in social change include minority influence, internal lack of control and disobedience to authority.

41
Q

Explain social change

A

Usually a result of minority influence.

Social influence processes:
- Drawing attention – providing social proof of the situation
- Consistency – presenting the same messages
- Deeper processing – people start thinking about the unjustness of the status quo
- Augmentation principle – the personal risk indicates a strong belief and reinforces (augments) the message
- Snowball effect – the belief slowly picks up force and more and more people back it
- Social crypto amnesia – people remember change happened but do not recall how it happened

Through these processes the majority will gradually change. The people who did not change their opinion are the minority, and they will often conform to the majority view as a result of group pressure (conformity).

Example: segregation 1950s America