Social psychology and depersonalisation and dignity Flashcards
What is professional identity described as
The attitude, values, knowledge, beliefs and skills shared with others within a professional group
What is influence of group described as
What is knowledge of power described as
What influences stress and burnout at work (5)
Shift work
emotional cost of caring
Leadership and management
Workload
professional conflict
what is depersonalisation
The feeling of being outside yourself observing your actions and feelings or thoughts from a distance
What does burnouts comprise of
Emotional
Mental
Physical exhaustion
What does the national service framework describe three broad groups
entering old age- retirement age
Transition phase - 70s and 80s
Frail older people- over 90s
When does depersonalisation occur
When workers have negative and cynical attitudes towards clients
What is cognitive dissonance
professional discomfort which is when people are confronted with conflicting ideas , beliefs and values
What are the seven core elements of dignity
Respect
Communication and a form of addressing
Privacy
Toileting
Nutrition Feeding
Cleanliness of environment
Staff attitudes
