SUP Code

Question 1

What does SUP –01 have to do with?

Answer 1

Jurisdiction/mutual aid

Question 2

What is the policy SUP-01 jurisdiction/mutual aid?

Answer 2

To ensure that its members are informed of the limits of their police authority and shall work incorporation with other law-enforcement agencies.

Question 3

What are the limits on jurisdiction?

Answer 3

No service for industrial disputes, unless actual violence has occurred and only ordered by the governor.
-No police powers on a reservation unless the person in charge of the reservation or property requests it.
-No police powers, correctional facilities, except by the direction of the principal officer.

Question 4

What is the New England state police administrators, compact? Or NESPAC?

Answer 4

-It’s an agreement for mutual aid for adjoining states.
-Corporation and assistance in detecting an apprehending those engaged in criminal activity
-Establishing maintaining information sharing system. Aid and assistance in the event of police emergencies. -The granting of powers, duties, rights, privileges, and immunities of police personnel when rendering such aid.

Question 5

How are request for mutually aid made?

Answer 5

When approved by the Colonel, personal or resources may be provided that no cost to other law-enforcement agencies.
The example of how this happens:
-nature and duration of request
-Contact information for requesting departments officer in charge (OIC)
-expenditures, if any which shall be born by the crossing agency
-Colonel request authorization from EOPS

Question 6

What happens in the event of an unusual natural or man-made emergency situation?

Answer 6

The Colonel shall request authorization from it EOPS:
-seek assistance from any appropriate state/federal agency
-seek assistance from Massachusetts, National Guard and
-great person from outside the department powers as a state police officer.

Question 7

What happens in the state of emergency?

Answer 7

Upon declaration of a “state of emergency“ by the governor, all members shall immediately contact their duty assignment, supervisor, or other office within their chain of command for specific instructions. ***Only time you don’t is if you are on suspension injury or other approved leave.

Question 8

What happens after after the state of emergency?

Answer 8

OIC rendering aid shall make a complete and accurate accounting for personnel, time expended, specific action, equipment utilized, and after action report.

Question 9

After the incident, what may the colonel require?

Answer 9

A division commander to complete an after action report unifications to determine if: PPRP or followed
-See if any deficiencies or inadequacies or corrections were needed
-or conclusions, opinions or recommendations made

Question 10

What is SUP– 03?

Answer 10

Media relations

Question 11

What is the policy of media relations SUP – 03?

Answer 11

Department shall provide the media in public with information on department operations while ensuring the individual rights are protected. Media relations shall serve as the public information of the department.

Question 12

Who is the authorized source for dissemination of all press releases?

Answer 12

Media relations or the office of the Colonel.

Question 13

How shall employees treat official business of the department?

Answer 13

As confidential information. Employees shall not:
-disseminate information and violations of R&R.
-Disseminate information prohibited by this policy
-disseminate information, prohibited by federal or state law, or court order.

Question 14

Who is responsible for the coordination and release of information related to victims, witnesses, suspects/defendants, confidential, and investigations in operations?

Answer 14

Media relations

Question 15

Who shall coordinate with the office of the superintendent on the release of information related to joint operations conducted by the department in conjunction with other public service agencies?

Answer 15

Media relations

Question 16

Who releases information obtained through any state motor vehicle database?

Answer 16

No one. Motor vehicle databases are not released to the public.

Question 17

When a member is involved in the incident or significant event that may be considered of interested in public, what happens?

Answer 17

The member or the desk officer shall contact media relations to provide the necessary information.

Question 18

What are examples of significant news or events that might be of interest to the public?

Answer 18

-A significant arrest or investigation
-Search or rescue
-Motor vehicle crash with fatality or life-threatening injuries
-large scale department, law-enforcement operations or
-Incident involving the department and other public service agencies involved in a mutual effort

Question 19

When might need a relations need assistance?

Answer 19

Troop commanders shall assist meteor:
-coordinating news
-Preparing and conducting news releases in the absence of media relations member
-positive news stories involving the department

Question 20

What is the information that is generally appropriate to disclose to the media by department members?

Answer 20

-Typical crash
-name of occupants involved if over 18
-cause of crash if known
-road and weather
-information from the public like time and place of arrest, arrested, adults, name, age, town, cart, charges, and bail status. Name and rank of investigating officer or resting member except for undercover officers.

Question 21

What shall division/Troop/Section commanders do for information for dissemination?

Answer 21

Shall approve, coordinate and or release information concerning confidential investigations, operations, in emergency/critical situations to the media relations.

Question 22

Who would be preferred to disseminate information for incident happening outside of the department?

Answer 22

It would be preferred that the AGO’s office, DAs office, or the office of the state fire marshals or any outside agencies, generate news releases regarding a crime to that specific office, and coordination with meter relations when members of the department are involved

Question 23

What if members are assigned to the AGO, DA, OSM or other agencies?

Answer 23

They shall not become unilaterally involved, immediate relations efforts, unless approved by the Colonel or media relations

Question 24

Who shall conduct media interviews?

Answer 24

The highest ranking or most experienced member on duty in the order of:
-Media
-Troop/Section/unit commander
-Troop/Section/unit, Duty Office
-A supervisor training or experience to give interview

Question 25

Can troopers be forced to do media interviews?

Answer 25

Troopers shall not be compelled to do television or radio interviews against her wishes.

Question 26

What is the long list of information that employees shall not release or give out to media?

Answer 26

-prior criminal drivers records or history -I identity of deceased victim before next Ken has been notified -information related to victims of domestic abuse -Juvenile information -Name or biographical information of victim of a sex crime -Photographs of undercover officer -Existence or contents of any confession, mission or statement given by a suspect -Opinions about guilt, innocence, character, or reputation of a suspect -Statements predicting or influencing the outcome of a trial -The results, refusal, or failure to submit to any examinations or tests -statements or opinions concerning credibility of testimony of witnesses or suspects -information that may adversely affect investigation -information about ongoing Littig -any medical information -cause of death, until officially determined by medical examiner

Question 27

What are the exceptions for employees giving out information to the media?

Answer 27

Giving out information about a suspect about prior criminal, record or drivers history or the existence or nonexistence of a prior criminal record. The exception should be.: -to other federal state or municipal enforcement agencies as authorized by CORI laws -To the public of imminent danger from such a person -In connection with serious or violent offense, to expedite the location in apprehension of such person

Question 28

SUP-03 What do you need to know about giving out photographs to the media?

Answer 28

The media may photograph a person in custody, however members shall not: -Pose -Allow prisoners to be photographed in department facilities -Allow prisoners to be photographed in other facilities against the wishes of the owner

Question 29

SUP-03 What do you need to know about giving out photographs to the media?

Answer 29

The media may photograph a person in custody, however members shall not: -Pose -Allow prisoners to be photographed in department facilities -Allow prisoners to be photographed in other facilities against the wishes of the owner

Question 30

When should members not interfere with media photographing defendants?

Answer 30

If defendant is in a public area, unless it interferes with official duties or violates a court order

Question 31

When shall media relations be contacted regarding photographs?

Answer 31

-Before the release of any photograph of department employees -Before the release of any photographs of a suspect or -Member she’ll be mindful that booking photos may be considered part of Cory records and the release of these photos must be approved by MSP legal

Question 32

What do you need to know about news media and access to crime scenes or crash scenes?

Answer 32

Basically media has no more rights than an average citizen or no less rights of an average citizen. Media should not interfere with investigations or traffic. -They may be granted access to crime or emergency scenes -May be allowed to locate their vehicles and equipment at points nearer to a scene, then permitted by normal traffic -but the permission for media access is obtained by lawful authority over the premises be controlled by a supervisor or denied if appropriate by the member if it interferes with anything

Question 33

What does SUP –04 have to do with?

Answer 33

Employee assistance unit

Question 34

What is the policy of the employees assistance unit?

Answer 34

The department has responsibility to ensure safety of our employees and to contribute to their psychological and physical well-being. Members of the EU shall receive training to commit commensurate with their duties as directed by the unit of EU and or at the direction of the Colonel.

Question 35

When is EAU available?

Answer 35

24 hours a day by calling their office number or Ghq communication section. AAU is available to all the support department employees and family members, state, county, and local law-enforcement agencies in their families.

Question 36

Members are of the EU are available to who and to do what?

Answer 36

To me employees members of other agencies in their families who request assistance -Provide telephone support to -Provide training to recruit training -To provide specialized training upon request -to oversee training and credentialing of MSP peers or the critical incident stress management responses.

Question 37

What shall EU members not be responsible for?

Answer 37

Shall not represent themselves to third-party as a department agent for purpose of adjudication, placement, or -not be held responsible for decisions made by any employees receiving assistance that prove in violation of the department rules, regulations policies or procedures

Question 38

What do you need to know about confidentiality with the EAU?

Answer 38

Confidentiality is critical for success of the EU program. Members assigned to EA you shall and share that information obtained from employees, members or other agencies or family members remains confidential unless failure to disclose this information could cause a clear and present danger to the safety or security of an individual, the public, or the department.

Question 39

What should be the procedure for notifying EAU?

Answer 39

Supervisor should remain alert for signs of unhealthy stress in their employees, particularly when involved in a high traumatic incident. Reactions to stress may appear immediately after incident however, they may not appear for days hours or weeks later.

Question 40

When should EAU be notified by supervisors?

Answer 40

18 hours following the occurrence of the following: -critical incidence that may evoke extraordinary emotions -On or off duty, death, series, injury, or serious illness of an employee or family member -Unusual death or violence to a child, or victim known by the -force incident involving death or serious -Fatal accident involving department vehicles -Prolonged rescue missions that ends in failure -when an employees work performance appears to be affected by -Anytime a supervisor believes that the employee may benefit from EAU

Question 41

What should happen if there’s a highly traumatic incident where an employee is affected or likely to be affected

Answer 41

Supervises should assign a support employee, preferable, a friend to the employee for close contact -when possible assign the employee to a role within the incident where there is a decreased risk of unnecessarily traumatizing the employee -Isolate and remove employee from the scene if needed and possible -assist the employee in preparing their official -Monitor the employees condition closely over the following weeks and months for signs of unhealthy stress

Question 42

What should happen if there’s a highly traumatic incident where an employee is affected or likely to be affected

Answer 42

Supervises should assign a support employee, preferable, a friend to the employee for close contact -when possible assign the employee to a role within the incident where there is a decreased risk of unnecessarily traumatizing the employee -Isolate and remove employee from the scene if needed and possible -assist the employee in preparing their official -Monitor the employees condition closely over the following weeks and months for signs of unhealthy stress

Question 43

What do you need to know about administrative leave/temporary modified duty with the EAU unit?

Answer 43

Any employee directly involved in a high risk situation that may affect them personally professionally may be placed on administrative leave or duty by the colonel. EU should be notified when a member is to be relieved of duty and when practical accompany the members supervisor, who is affecting relief.this is reassignment should be clearly noted to the employee as not being punitive in anyway. Recommend members for temporary modified duty as approved by the Colonel. This is a management action used to deal with stress for the individual and organization and member to refocus and cope with the situation and a healthy and positive

Question 44

What does SUP- 04A have to do with?

Answer 44

CISM team or the critical incident stress management team

Question 45

What is the policy of the CISM team

Answer 45

-managed by EAU -they will be volunteers who are in good standing with the department -CSM Shelby monitored and approved by the EAU commander -when services are requested CSM team members shall assist members from other local, state, and federal first responder agencies -A commander shall utilize CISM team and provide direction to the team in a manner consistent with the international critical incident stress foundation(ICISF) -

Question 46

What is the purpose of the critical incident stress management team?

Answer 46

To lessen the impact of critical incident and then enhance the coping abilities of involved members through emotional and tangible support. They do this with the goal of maintaining employee wellness and operational readiness.

Question 47

What is the purpose of the CISM team?

Answer 47

To lessen the impact of a critical incident in enhance the coping abilities of members involved through emotional intangible support with the goal of maintaining employee wellness and operational wellness

Question 48

What should a CISM member do as a member?

Answer 48

Be a certified emergency service provider -respond to a critical -Do not self deploy, but if I’ve already there report to EAU -Be appropriately dressed on scene with proper equipment -respond to a designated staging area and report to the CIS team member -recognizing referred to the EAU cases that are beyond their scope of training

Question 49

What do you need to know about confidentiality for the CSM team member?

Answer 49

All interactions by MSP CISM team members with the department during any type of intervention shall be kept strictly confidential

Question 50

What does SUP –05 have to do with?

Answer 50

State police chaplain Corps

Question 51

What do you need to know about the state police chaplains

Answer 51

It’s a voluntary support service -May assist, but is not intended to replace or impede EU or the office of ombudsman -all members of the state police chaplains shall take and affirm and oath of office prior to the initial performance of duties

Question 52

What is the purpose of the state police chaplain’s office?

Answer 52

Establish guidelines for the responsibilities, organization, and qualifications of chaplains assigned to the MSP Chaplin Corps

Question 53

Who are the state police chaplains assigned to?

Answer 53

The office of the superintendent should coordinate request for services with the state police chaplains with the Director of the state police Chaplin corps.

Question 54

Who are the state police chaplains assigned to?

Answer 54

The office of the superintendent should coordinate request for services with the state police chaplains with the Director of the state police Chaplin corps.

Question 55

Who is in charge of oversight for the chaplains?

Answer 55

Administrative oversight will be conducted by a commissioned officer assigned by the office of the superintendent he will tell you what assignments you should take and be conducted by the commanding officer of AAU or design.

Question 56

When shall the chaplains be available?

Answer 56

Their office should be available 24 hours a day for department employees seeking guidance and comfort at times of illness, injury, or death. They may be contacted by the communication center, telephone directories, EAU, or the ombudsman.

Question 57

What does state police chaplains do when they are asked to respond?

Answer 57

Jacqueline shall respond to a critical incident or crime scene when officially notified by the department and render services only to those employees requesting such assistance -upon arrival, they shall immediately identify themselves as police chaplains and display issued department ID card to the -only enter scene prior to approval -as soon as practical, notify the commanding officer of EAU or designate of response

Question 58

What are some of the responsibilities assigned to the chaplain’s office?

Answer 58

-visits to injured or hospital person -Participate in funeral services -Provide counseling -Making serious injury or notifications on request -maintain strict confidentiality of all state police matters -provides follow-up assistance to employees of the department at times of crisis -Participation and department functions as requested

Question 59

Who designates the staple chaplains?

Answer 59

-The Colonel/superintendent may designate individuals as state police chaplains and shall determine their appropriate number needed -Shall serve at the discretion of on a voluntary basis and shall not receive comp -Colonel shall designate a chaplain as the Director of the chaplains to oversee the duties and responsibilities assigned to them and the program

Question 60

What kind of qualifications should the state police chaplains have?

Answer 60

-Affiliation with a recognized organized religion -Demonstration of sufficient experience and community perish work -Possession of a bachelors of art and masters of divinity degree by an accredited college or seminary -Possession of a valid Massachusetts drivers license and access to a registered and insured motor vehicle -Successful completion of a background investigation -Attend training as required

Question 61

What does SUP –06 have to do with?

Answer 61

Binding written agreements

Question 62

What is the policy of binding written agreements?

Answer 62

All memorandum of understanding, mutual aid agreements, or any other type of binding agreements, referred to as MO use between the department and outside organizations she include any state or federal agency shall only be authorized and signed by the Colonel.

Question 63

What is the MOU or memorandum of understanding process?

Answer 63

Starts at the Troop/ section/unit commander -they review it and forwarded it to their division commander -Division commander reviews, approves or recommends changes forward it to the chief admin officer -chief admin officer reviews return if needed any supporting documentation or any recommendations then for the MO to the fiscal grants manager and strategic planning section then for the approved MO to the chief legal -chief legal Council reviews submits the MLU to the colonel if approved by the colonel for the MO to the outside agency for signatures -Retains all signed original MO documentation for -Colonel approval MO involving department return signed to the chief legal council -

Question 64

What is the written agreement sign off sheet?

Answer 64

SP 480 is the written agreement sign off sheet. It shall be attached to all MOUs -submitted through channels -signed off by employees prior to signed by the Colonel

Question 65

Property inventory what do you need to know about SUP– 06?

Answer 65

Commanding officer, Schaller, that any property acquired as a result of the MO you shall be invented and treated accordingly with ADM – 30 asset management.

Question 66

What does SUP – 12 have to do with?

Answer 66

The office of ombudsman

Question 67

What is the policy of the office of ombudsman?

Answer 67

-provides confidential, neutral, informal dispute resolutions for work related issues. They resolve disputes.

Question 68

What is the policy of the office of ombudsman?

Answer 68

-provides confidential, neutral, informal dispute resolutions for work related issues. They resolve disputes.

Question 69

What is the primary role of in an ombudsman

Answer 69

To act as a designated neutral to facilitate fair and equitable resolutions regarding work related problems, and concerns

Question 70

What shall in a ombudsman do?

Answer 70

-Don’t use the names of individuals without their permission -Exercise discretion on whether to act upon a concern of an employee -Maintain objectivity and impartiality -Keep professionally, current incompetent and areas that relate to the role of the ombudsman and practices of the department.

Question 71

What is the Ombudsman attempting to do?

Answer 71

Attempt to provide informal conciliation when app -Not use the names of the individuals -exercise discretion upon a concern of an employee -Maintain objectivity and impartial -Keep a professional current and competent in the areas of the role of the ombudsman and practices of the department

Question 72

What is the Ombudsman tasked to do?

Answer 72

Attempt to identify options within the department to resolve the issues brought forth. This includes creating innovative solutions when possible, or referring individuals to another available department process.

Question 73

What should an ombudsman not do?

Answer 73

Not represents themselves to any third-party as a department agent for purposes of adjudication, placement, or deposition -Not be held responsible for decisions made by any employee receiving services that proved to be a violation of the department rules, policies or procedures

Question 74

If a member is involved with an ombudsman, what do they still need to do?

Answer 74

They still need to do their responsibilities or conform or comply with rules, regulations, policies, and procedures. And embeds men shall remind anyone receiving such services that compliance with these things must remain primary factor in all personal decisions.

Question 75

What are communications considered for this office of ombudsman?

Answer 75

Communications with the office are considered privileged. The privilege cannot be waived unless failure to disclose information that was obtained from an employee could cause a clear present danger to the safety or security of any individual the public or the department. They have the responsibility to consider the concerns and rights of all parties involved. They do not take actions on calls, letters, or other communications that are anonymous. However, the department shall be notified of any alleged criminal contact committed by an employee. No acts of reprisal or retaliation shall be tolerated against an employee going to the office of ombudsman.

Question 76

What do you need to know about records of the ombudsman?

Answer 76

This office does not keep records for the department, maintains only those notes necessary to manage an ongoing case. The office of ombudsman adhere to the standards of practice and code of ethics of the international ombudsman association.

Question 77

What do the office of ombudsman have to do yearly?

Answer 77

They have to prepare a quarterly annual statistical report for the office of the superintendent -Protect the confidentiality and anonymity of involved parties with submitted reports

Question 78

Do employees have to notify anybody that they are talking to this office of ombudsman SUP – 12?

Answer 78

-contacts with this office may not be reported to a supervisor, as a program is accessible outside the chain of command. An employee may contact this office when seeking.: -Accurate information about department, policies, procedures, practices, and other issues -Informal advice matters that they prefer to discuss without being on the record Assistance work related problems. An employee who seeks assistance of this office may withdraw from the process at any time. -contacts with this office or voluntary contacts with the Mudman alone shall not jeopardize employees job, security or promotional opportunities