Teams - midterm Flashcards
Benefits of Teams:
Teams reduce wasted duplicate efforts and errors
Enhanced Performance
Benefit of Teams:
Social interactions within teams give individuals a sense of self-control, human dignity, identification with work, and sense of self-fulfillment
Employee Benefits
Benefit of Teams:
The use of teams can reduce redundant layers of bureaucracy and make employees feel more in touch with top management
Flatter Organizational Structure
Benefits of teams:
The flexibility of cross- functional and problem-solving teams produces solutions quicker.
Increase Responsiveness
what are the 4 benefits of teams
- Enhanced Performance
- Employee Benefits
- Flatter Organizational Structure
- Increase Responsiveness
Defintions:
A standard against which the appropriateness of a behavior is judged.
Norms
Definition:
Defines the behaviors and tasks each team member is expected to perform because of the position held
Roles
Definition:
The tendency of some individuals to put less effort ina group than they would working alone.
Social Loafing
Definition:
When a team’s priority is a unanimous decision rather than a critical analysis of alternatives
Group Think
Definition:
Performance improvements that occur because people work together rather than independently
Process Gain
Definition:
Performance decrements that occur when a team performs worse than individuals working alone
Process loss
Definition:
A team’s shared belief that it can organize and execute the behaviors necessary to reach its goal
Team Efficacy
Team Leadership Skills #1
Communicate effectively by matching the right collaboration technology to the situation
Team Leadership Skill #2
Build Community among team members to enhance social and task interactions and overall well-being
Team Leadership Skills #3
Focus on setting CLEAR TASKS GOALS to and assignments with MEASURABLE RESULTS to create accountability
Team Leadership Skills #4
Coordinating and collaborating across INTERNAL and EXTERNAL organizational boundaries
Team Leadership Skills #5
Establish broad VISION, MOTIVATING GOALS, and INTERPERSONAL EXPECTATIONS
5 Components of Team Performance
- Composition (homo and hetero)
- SIZE
- Norm
- Informal Leadership
5.Cohesiveness
Team Performance:
Based on members’ traits such as age, work experience, technical specialty, and cultural background
Composition
Composition:
Homogenous Teams perform best when
- task is SIMPLE and SEQUENTIAL
- COOPERATION is necessary
- QUICK ACTION is required
Composition:
Heterogeneous Teams perform best when
- task is COMPLEX and DIVISIBLE
- DEMANDS CREATIVITY
- SPEED is LESS IMPORTANT
Team performance:
The larger the group the more overhead realized due to the need to formalize interactions and communications.
Lage groups 7+ inhibit participation and encourage social loafing but can be beneficial if a task is divisible, leader has strong communication and conflict resolution skills
Size
Team Performance:
Can be positive or negative for individual and organizational outcomes, but in general enable people to behave in a manner acceptable to the group
(Dress & Communications)
Norms
Team Performance:
The team members not assigned a formal leadership position often emerge to supplement the formal leader task and interpersonal functions
Informal Leadership
