Theme 1 - 4.3 Organisational structures Flashcards

1
Q

What is chain of command ?

A

Route that complaints and orders travel through within an organisation.

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2
Q

What is span of control ?

A

The number of subordinates a manager in charge of.

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3
Q

What is a flat structure ?

A

A structure that has a short chain of command but a wide span of control.

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4
Q

What is a tall structure ?

A

A structure that has a long chain of command but a narrow span of control.

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5
Q

What is an organisational structure ?

A

Is what determines the responsibilities within a business.

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6
Q

What is delegation ?

A

Passing on a job to subordinate.

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7
Q

What is a hierarchy ?

A

How people are ranked according to authority.

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8
Q

What is a centralised organisation ?

A

Where most of the decision making is focused at the head office.

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9
Q

What is a decentralised organisation ?

A

Where the decision making is delegated away from central office.

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10
Q

What is a matrix structure ?

A

When individuals work across teams and projects and within their own department.

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