Flashcards in Training Deck (16):
What is training?
Providing employees with new skills and knowledge.
What are the 4 reasons for training?
- induction training - new to the job
- upgrading skills
- retraining - not doing the job right
- multi-skilling - more than one role
What are hard skills?
What are soft skills?
What can the wrong training result in?
- wasted money
- trainees frustration
What is the purpose of induction training?
The purpose of induction training is to introduce a new employees to the company, the way it works and ho they expect their work to be carried out.
What is on-the-job training?
Being trained by watching an experienced worker.
What is off-the-job training?
Being trained away from where you work.
What are the advantages to the employee of on-the-job training?
- don't travel for training
- familiar with workforce and staff
- not responsible for the mistakes made
- learning relevant and practical skills
What are the disadvantages to the employee of on-the-job training?
- don't gain any external qualifications
- skills learnt may only be relevant to the company
- training tends to be short
- the trainer may not know how to train properly
What are the advantages to the employer of on-the-job training?
- know who their employees are
- it is trained in ways that they want
- employees are more productive
- not as expensive
- less likely to move companies as the skills are hard to transfer
What are the disadvantages to the employer of on-the-job training?
- trainer won't be as productive whilst training
- mistakes made by the trainee can be expensive and damaging
What are the advantages to the employee of off-the-job training?
- gain external qualifications
- it enhances employee's chances of promotion due to skills learnt
- opportunity to spend time out of normal working hours
- gain new acquaintances and friends
- company pays for the training
What are the disadvantages to the employee of off-the-job training?
- may involve travelling
- courses can be outside of normal hours
- skills may not be transferable to the company
What are the advantages to the employer of off-the-job training?
- employees can useful skills
mistakes don't impinge on the company
- it is more cost effective if it is held in the evening for example