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Flashcards in Training Deck (16):
1

What is training?

Providing employees with new skills and knowledge.

2

What are the 4 reasons for training?

- induction training - new to the job
- upgrading skills
- retraining - not doing the job right
- multi-skilling - more than one role

3

What are hard skills?

computer work

4

What are soft skills?

general skills

5

What can the wrong training result in?

- wasted money
- trainees frustration

6

What is the purpose of induction training?

The purpose of induction training is to introduce a new employees to the company, the way it works and ho they expect their work to be carried out.

7

What is on-the-job training?

Being trained by watching an experienced worker.

8

What is off-the-job training?

Being trained away from where you work.

9

What are the advantages to the employee of on-the-job training?

- don't travel for training
- familiar with workforce and staff
- not responsible for the mistakes made
- learning relevant and practical skills

10

What are the disadvantages to the employee of on-the-job training?

- don't gain any external qualifications
- skills learnt may only be relevant to the company
- training tends to be short
- the trainer may not know how to train properly

11

What are the advantages to the employer of on-the-job training?

- know who their employees are
- it is trained in ways that they want
- employees are more productive
- not as expensive
- less likely to move companies as the skills are hard to transfer

12

What are the disadvantages to the employer of on-the-job training?

- trainer won't be as productive whilst training
- mistakes made by the trainee can be expensive and damaging

13

What are the advantages to the employee of off-the-job training?

- gain external qualifications
- it enhances employee's chances of promotion due to skills learnt
- opportunity to spend time out of normal working hours
- gain new acquaintances and friends
- company pays for the training

14

What are the disadvantages to the employee of off-the-job training?

- may involve travelling
- courses can be outside of normal hours
- skills may not be transferable to the company

15

What are the advantages to the employer of off-the-job training?

- employees can useful skills
mistakes don't impinge on the company
- it is more cost effective if it is held in the evening for example

16

What are the disadvantages to the employer of off-the-job training?

- it is very expensive
- employees aren't working when they're learning
- employees gain additional skills which may mean they might leave
- it is hard to check on the employees when they are training