Two Truths Flashcards
(3 cards)
1
Q
What is the initial skeptical question to ask about a company?
A
So, to me, sounds like things are going fairly well for with your XYZ (the company you’re already using), I guess what would you change if you could?
2
Q
What is a probing question to clarify importance?
A
Why is that so important to you now though?
3
Q
What is a follow-up question to explore potential changes?
A
What would you change if you could?
