U6: Managing the Human Resource Flow Flashcards

(29 cards)

1
Q

What is the Human Resource Flow?

A

Human resource flow is the movement of employees into the business, around the business and out of the business

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2
Q

What does the Human Resource Flow include?

A

This includes:
• Inflow e.g. recruitment and selection
• Internal flow e.g. training and redeployment
• Outflow e.g. resignations and redundancies

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3
Q

What do decisions have to match?

A

Decisions need to be made to match the needs of the business and the employee.

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4
Q

What do decisions need to help meet?

A

Decisions need to be made to help meet the human resource objectives.

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5
Q

What do Human resource flow include?

A

Human resource flow includes:
• Human resource plan
• Recruitment
• Training
• Redeployment
• Redundancy

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6
Q

What is Human Resource Plan?

A

The process of assessing current and future staffing needs.
Allows management to be proactive and plan for any changes in the future size or nature of the workforce

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7
Q

What is Human Resource Plan?

A

A detailed plan of the strategies that the human resource department will undertake to ensure that future workforce needs are met.
Future workforce needs may be more or less than the current provision.

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8
Q

What strategies are included in the Human Resource Plan?

A

Strategies may include:
- Training
- Redeployment
- Internal promotion
- External recruitment
- Natural wastage
- Relocation
- Restructuring

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9
Q

What are the steps for the Human Resource Plan?

A

Step 1: Analysing the current situation
Step 2: Predicting likely future changes
Step 3: What steps will be taken?

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10
Q

What is the ‘Analysing the Current Situation’?

A

Internal staff audit:
• Skills audit
- Existing skills
- Under utilisation
• Personnel performance indicators
• Nature of workforce:
- Age
- Ambitions
- Life stage

Labour market trends:
• Number and skills of entrants
- Qualifications
- Skills shortages
• Changing demographics
- Net migration
- Ageing population
• EU directives and UK legislation
- Working time directive
- Age discrimination

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11
Q

What is the ‘Predicting Likely Future Changes’?

A

• Impact of internal and external audits and trends
- Are existing staff likely to leave?
- Who will be available in the market?
• Review of corporate and functional objectives
- What staff will be needed to achieve these?
- Will staff cuts help achieve these?
• Analysis of future requirements
- Detailed plan of what staff will be needed in the future:
• How many?
• What skills?
• Where?

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12
Q

What is the ‘What Steps will be Taken’?

A

・Having gone through the process of working out what will be needed in the future the business can now decide on the strategies needed to make the transition as smooth as possible
• What strategies should be taken:
- to ensure existing workforce meet future needs?
- to ensure any additional requirements can be fulfilled?

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13
Q

What is Recruitment?

A

Recruitment is the steps undertaken by a business to identify a vacancy and attract suitable candidates; this can be internal or external

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14
Q

What is Selection?

A

Selection is the actions taken by a business to help identify the best candidate for a job

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15
Q

What are the Recruitment and Selection process?

A

The recruitment and selection process involves:
- Identifying the vacancy
- Job description - a recruitment document that outlines the tasks and responsibilities of the job
- Person specification a recruitment document that outlines the characteristics of the person required to do the job e.g. qualifications and experience
- Advertising the vacancy
- Receiving applications
- Short listing and References
- Assessing candidates
- Offering the position

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16
Q

What is Internal Recruitment?

A

Internal recruitment occurs when candidates for a position are recruited from within the organisation.

17
Q

What are the Benefits of Internal Recruitment?

A

• Lower recruitment costs
• Improved promotion prospects
• Known abilities of candidates
• Quicker process
• Shorter induction period

18
Q

What are the Disadvantages of Internal Recruitment?

A

• Reduces talent available
• Limits the number of applicants
• Can cause friction between internal candidates

19
Q

What is External Recruitment?

A

External recruitment occurs when candidates for a position are recruited from outside of the organisation.

20
Q

What are the Benefits of External Recruitment?

A

• Increases the talent available
• Increases the number of applicants
• Can provide new sources of ideas to the company

21
Q

What are the Disadvantages of External Recruitment?

A

• Higher recruitment costs
• May upset internal candidates that have been overlooked
• Not able to see candidates at work over a period of time

22
Q

How do you select employees?

A

Methods of selection include:
• Interviews
• Assessment centres:
- Multiple tasks, exercises and meetings held over a period of time, often 2 days, where candidates are measured against a set of competencies
• Tests might include:
- Psychometric testing involves a mixture of the following:
Aptitude - measures the ability to develop skills and acquire knowledge
Attainment - measuring levels of understanding e.g. maths
Personality - measuring aspects of a candidate’s behaviour

23
Q

What is Training?

A

Training is the process of equipping employees with the skills and knowledge necessary to carry out their job effectively

24
Q

What roles can training fulfill?

A

Training can fulfil different roles within a human resource flow:
• Incentivise applicants to apply for a job
• Lead to internal promotions influencing the internal flow
• Result in trained employees seeking alternative jobs elsewhere

25
What do the Methods of Training include?
Methods of training include: • On-the-job where an employee learns in the workplace from experienced employees • Off-the-job which is any form of education that takes place outside of the workplace • Induction which is introductory training for employees new to an organisation
26
What is Redeployment?
Redeployment is the process of offering employees whose jobs are at risk the opportunity to move to alternative suitable positions within an organisation
27
What are the Strengths and Weaknesses of Redeployment?
- Helps keep talented employees within the business - Reduces negative publicity in response to change - Lowers redundancy costs - Motivates existing employees who feel the business cares for their well being - Reduces conflict with trade unions - However this may not always be an option
28
What is Redundancy?
Redundancy is a form of dismissal when an employee's contract of employment is terminated because the job no longer exists
29
What will happen to the business when redundancy happens?
This may occur as a result of a change in the businesses needs including: - Closure - Restructuring - Relocation - New technology - Rationalisation