unit 12 exam revised

Question 1

List some aspects of emotional intelligence.

Answer 1

Self-awareness
Self-regulation
Motivation
Empathy
Social skills

Question 2

List some characteristics of strategic leaders.

Answer 2

Creating a vision
Communicating vision
Ability to empower
Making courageous decisions

Question 3

Differentiate between a manager and a leader.

Answer 3

Leadership is about coping with change.
Management is about coping with complexity
Leadership is about guiding, encouraging and motivating.
Management is about directing others.

Question 4

List the key responsibilities of a strategic leader.

Answer 4

Inspiring and motivating employees.
Developing a vision.
Designing reward systems.
Maintaining an organisational culture

Question 5

Study the leadership styles and the organisational life cycle.

Answer 5

Unit 12, page 9.

Question 6

What are the roles of reward systems in strategy
implementation?

Answer 6

Evaluate performance

Question 7

List and describe the types of reward systems

Answer 7

• Share options
• Restricted share plan
• Golden handcuffs
• Golden parachutes
• Cash bonuses
• Recognition

Question 8

Describe the four employee recognition practices.

Answer 8

Existential recognition
Recognition of results
Recognition of job dedication
Recognition of the way of work is done