unit 13 exam revised

Question 1

List the 5 building blocks of organisational design.

Answer 1

A strategic apex - responsible for overall success
The middle line - day-to-day authority
The operating core - responsible for basic work duties
The techno-structure - employees with technical expertise
The support staff - services that aid the basic mission

Question 2

List & describe the 6 basic coordinating mechanisms.

Answer 2

Mutual Adjustment - collaboration among employees to solve problems
Direct Supervision - the manager supervising the work of
others.
Standardisation of Work Processes -standardised procedures on how tasks are performed.
Standardisation of Outputs - setting standards for the final results.
Standardisation of Skills - training employees to get skills necessary for their roles.
Standardisation of Norms - behaviours that guide how
employees interact with each other.

Question 3

List the essential parameters of design.

Answer 3

Training
Socialisation
Unit grouping
Unit size

Question 4

List & describe the types of organisational structures.

Answer 4

The entrepreneurial structure - owner-manager and the employees
The functional structure -tasks such as HR, marketing
The divisional structure - tasks organised into divisions
The strategic business unit structure -
The matrix structure - combining functional expertise with product specialisation
Network structures
Structures of the future

Question 5

List the role OF BUDGETS IN THE RESOURCE
ALLOCATION PROCESS. THEY ASSIST IN:

Answer 5

Planning
Control
Objectives
Transparency

Question 6

Define functional tactics.

Answer 6

Support short-term goals

Question 7

List the key focus areas of functional tactics in each functional area.

Answer 7

• Marketing
• Finance
• Operations
• Human resource management