unit 4.3 quizlet Flashcards

1
Q

Motivation

A

A range of factors which encourage poeple to act in a certian way

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2
Q

Financial methods of motivation

A

Encouraging employees to work harder using their pay

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3
Q

Non financial methods of motivation

A

Encouraging employees to work harder using methods other than pay

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4
Q

Fringe benefits

A

Any financial extras beyond the regular pay, such as health insurance, life insurance, paid vacation and/or retirement/company cars

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5
Q

Maslow’s Heirarchy of Needs Theory

A

In order for employees to be truly motivated, they must have every layer met, starting at the bottom and working up

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6
Q

Phsyiological needs

A

Basic human needs, water/shelter

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7
Q

Safety needs

A

Feeling safe at work and having job security

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8
Q

Love and belonging needs

A

Feeling accepted and working as part of a group

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9
Q

Ego/self esteem needs

A

Feeling confident in your ability and recieving praise

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10
Q

Self actualisation needs

A

Being stretched to your full potential e.g given extra responsibility

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11
Q

Job enrichment

A

Adding challenge to a job role

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12
Q

Team working

A

Working in a group and developing social bonds with colleagues

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13
Q

Employee reward schemes

A

Achievements being recognised i.e employee of the week

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14
Q

Job rotations

A

Giving opportunity to work in other areas of the business to develop skills/decrease boredom

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15
Q

Salary

A

A form of payment for work that stays the same regardless of amount of hours worked

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16
Q

Wages

A

A form of payment for work that changes with hours worked

17
Q

Piecework / piece rate

A

Paid according to the amount you produce (common in the secondary sector)

18
Q

Commission

A

Paid according to number of sales (common in the tertiary sector)

19
Q

Profit sharing

A

Employees are given a percentage of the businesses profit alongside their normal wages/salary