Unit 9 Flashcards

1
Q

What is organic growth?

A

Growth from within the business

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2
Q

What are 2 examples of organic growth?

A

Sales increase, innovation

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3
Q

What is external growth?

A

Growth from outside the business?

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4
Q

What are 2 examples of external growth?

A

Mergers, takeover

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5
Q

What is retrenchment?

A

Scaling back business activities

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6
Q

What are some reasons for retrenchment?

A

DEOS, New leadership, economic downturn

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7
Q

What are economies of scope?

A

More types of goods/services produced, the lower unit cost

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8
Q

Draw the experience curve?

A

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9
Q

What does the experience curve suggest?

A

The more experience a business has in producing something, the lower the unit cost

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10
Q

What does the lower unit cost from the experience curve allow?

A

Cost advantage

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11
Q

What is synergy?

A

Outcome is greater than the sum of the inputs

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12
Q

What does synergy allow for?

A

Cost savings, higher sales

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13
Q

What is overtrading?

A

When a business expands too quickly without having the required financial resources

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14
Q

How can overtrading be spotted?

A

Low margins, high payables, high gearing

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15
Q

What does Greiner’s Growth model do?

A

Predicts the six phases and five crises that businesses go through as they grow

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16
Q

What are the 6 phases of the growth model? (in order)

A

Creativity, direction, delegation, coordination, collaboration, alliances

17
Q

What are the 5 crises of the growth model? (in order)

A

Leadership, autonomy, control, red tape, growth

18
Q

What are mergers?

A

When two firms integrate into one

19
Q

What are takeovers?

A

Acquiring control of another business

20
Q

What is franchising?

A

Granting a licence to another business to use their brand

21
Q

What are the 2 types of innovation?

A

Product, process

22
Q

What is kaizen?

A

Constantly introducing small incremental changes

23
Q

What is intrapreneurship?

A

When employees display entrepreneurial behaviour

24
Q

What is benchmarking?

A

Evaluating what another business is doing to replicate it in your own

25
What are patents?
Legal right to produce a product for a certain time
26
What are copyrights?
Automatically applied protection on creative work
27
What is intellectual property?
Intangible creations of human intellect
28
What are the 4 ways of entering international markets?
Exporting, licensing, alliances, direct investment
29
What are alliances?
Forming a relationship with a business for a benefit in return
30
What is e-commerce?
Buying and selling of goods on an electronic network
31
What is big data?
Collecting large data sets from sources to identify trends
32
What is data mining?
Analysing data and summarising it into useful information
33
What is ERP?
Software that integrates and manages functional areas
34
What does ERP allow?
Communication with suppliers, managing delivery, making payments, handling quality