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Flashcards in Use of health services Deck (12):
1

What are the factors affecting utilisation of health services?

- differences in symptom perception
- influence of prior experience
- individual health beliefs
- cost-benefit evaluation
- social or emotional factors
- quality of relationship with doctor

2

What are the factors affecting symptom perception?

- how quickly a physical experience is noticed
- number/intensity of sensations
- amount of attention paid
- competing environmental stimuli
- placebos

3

What are 'lay referrals'?

when someone else helps to interpret a symptom

4

What is the function of the health belief model?

defines behaviour as a result of beliefs that have become refined over time

5

What does the health belief model describe?

Processes used for:
- primary prevention behaviour
- symptom-based behaviour in secondary prevention
- sick-role behaviour in tertiary prevention

6

What are social factors influencing use of health services?

- sex-role stereotypes
- environmental factors and access
- family income
- quality of relationship with doctor

7

What are the types of health service user?

- chronic regular user
- acute regular user

8

What is treatment delay?

time that elapses between first perception of symptom and when person enters medical care

9

What are the three stages of treatment delay?

appraisal delay
illness delay
utilisation delay

10

What is appraisal delay?

the time a person takes to interpret a symptom as an indication of illness

11

What is illness delay?

the time between recognising one is ill and deciding to seek medical attention

12

What is utilisation delay?

the time after deciding to seek medical attention and actually using the health service