Verbal Flashcards
(12 cards)
What is the focus of verbal communication in a clinical setting?
The way the practitioner questions the patient to gain information about their condition and the type of language used to convey information.
What knowledge do patients often lack regarding their treatment?
Patients often lack knowledge about how long they should take medication and why they are taking it.
What does a study suggest about practitioners and patient understanding?
Practitioners may not be conveying information effectively.
What is important when breaking bad news to patients?
Use simple, non-technical language and open-ended questions.
What strategy should be used when providing information to patients?
Give information in small portions.
What type of statements should be used during difficult conversations?
Empathetic statements.
When is the most important information to be given during a consultation?
At the beginning of the consultation.
What is the primacy effect in the context of verbal communication?
Information from the beginning of a consultation is likely to be remembered better than information from the middle or end.
What do patients often remember from appointments?
Patients often remember very little from appointments.
What can help patients remember information better?
Categorizing information.
Traditionally, who has been blamed for lack of understanding in communication?
The patient.
What has recent attention shifted towards regarding communication barriers?
The role of medical terminology and jargon.
