Verbal, Non-Verbal, Visual and Written Communication

Question 1

What is Verbal Communication?

Answer 1

The way in which spoke words are used in the form of speeches, discussions, presentations and conversations.

Question 2

Is Verbal Communication one-way or two-way communicaiton?

Answer 2

It is typically a two way communication although can be used to communicate information via webinards, social media videos and speeches where the audience are not face to face with he sender.

Question 3

What does the effectiveness of verbal communication depend on?

Answer 3

• Tone
• Clarity of speech
• Volume
• Speed
• Words used (laguage)
• Body Language
• Inflection (how to know when someone has finished speaking)
• Listening Skills (of the sender and receiver of the message)

Question 4

Why is it important to adapt your tone, volume, speed, and langauge (body and words used) during verbal communication?

Answer 4

To match the style of communication e.g. formal or informal. and in order to meet the audience needs and ensure the information or message is understood.

Question 5

What is Non-Verbal Communication?

Answer 5

The transfer of information without the use of words or spoken language.

Question 6

Examples of non-verbal communication

Answer 6

• Facial Expressions
• Gestures
• Body Posture

Question 7

What is Visual Communication

Answer 7

Visual Communication uses graphics and images to deliver info rather than words/text and audio

Question 8

Examples of Visual Comunication?

Answer 8

• Images
• Typography
• Charts
• Diagrams

Question 9

What are the benefits of Visual Communication?

Answer 9

• It can be more accessible compared to text, as it goes beyond laguage barriers and is not limited by the reading ability of the reciever.
• It can include more context to the information being communicated.
• Images can be used to catch people’s attention and communication info quickly.

Question 10

Is Visual Communication one-way or two-way communication?

Answer 10

It is typically one-way (sender to reciver) and can be used alongside verbal communication in presentations.

Question 11

What is Written Communication?

Answer 11

The process of conveying a message through written symbols.

Question 12

Examples of Written Communication in everyday life

Answer 12

• Emails
• Text messages
• Social Media Posts
• Websites
• Letters
• Contracts and Policies

Question 13

Is Written Communication one-way or two-way communication?

Answer 13

It is typically one-way (sendre to reciever)