Week 1-5 Review Flashcards

1
Q

Therapeutic Relationship

A
  • Enabling individuals/groups
  • Support & strengthen functioning
  • Greater sense of individual control
  • Helpful to patient
  • Specific goal/purpose
  • Focuses on client needs
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2
Q

RNAO on Establishing Therapeutic Relationships

A
  • Acquire knowledge to participate
  • Reflective practices
  • Understand process
  • Recognizing phase of client relationship
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3
Q

CNO on Therapeutic Relationship

A
  • Therapeutic communication
  • Client-centered care
  • Maintaining boundaries
  • Protecting client from abuse
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4
Q

Importance of Nursing Theory

A
  • Think creatively
  • Look beyond norms
  • Examine day to day practice
  • Understand complexities
  • Provides identity, clarity & direction
  • Sense of pride, meaning & value
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5
Q

Consequences of Ineffective Helping

A
  • Learned helplessness
  • Paternalism
  • Decreased self-esteem
  • Non-contingent helping/maternalism
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6
Q

CNO Practice Standard Components

A
  • Trust
  • Power
  • Respect
  • Empathy
  • Professional intimacy
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7
Q

Functions of Non-Verbal Communication

A
  • Contradicting
  • Emphasizing
  • Regulating
  • Complementing
  • Substituting
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8
Q

Non-Verbal Cues

A
  • Hand shake
  • Posture
  • Facial expression
  • Appearance
  • Posture
  • Voice
  • Tone
  • Eye expression
  • Touch
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9
Q

Paralanguage

A
  • Components of how speech is delivered
  • Tone, pitch, speed
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10
Q

Struggles of Mask Communication

A
  • Eliminate roles of middle & lower face
  • Difficult to hear voice
  • Difficult to express
  • Difficult to read/interpret
  • Adverse effects on speech/hearing disabilities
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11
Q

Listening

A
  • Foundational skill of helping
  • Being with
  • Understand
  • Correctly interpret message
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12
Q

Hearing

A
  • 1 stage of listening
  • Being there
  • Ears pick up soundwaves & transmit to brain
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13
Q

Attending Behaviours

A
  • Outward physical manifestation of readiness to listen
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14
Q

Active Listening

A
  • Dynamic, interactive process
  • Hear message & decode meaning
  • Provides feedback of understanding
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15
Q

Barriers to Active Listening

A
  • External & Internal Interferences
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16
Q

Internal Interferences

A
  • Preoccupation
  • Insecurity
  • Judgements
  • Emotions/feelings
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17
Q

External Interferences

A
  • TV
  • Alarms
  • Machines
  • Other voices
  • Lack of privacy
18
Q

Listening Responses

A
  • Clarification
  • Restatement
  • Paraphrasing
  • Reflection
  • Summarization
19
Q

SURETY

A
  • Sit at an angle
  • Uncross arms/legs
  • Relax
  • Eye contact
  • Touch
  • Your intuition
20
Q

Use of Silence

A
  • Effective listening tool
  • Reflection
  • Draw attention to important points
  • Last 10-15 seconds
21
Q

SOLER

A
  • Sit facing client
  • Open posture
  • Lean towards client
  • Establish & maintain eye contact
  • Relax
22
Q

Responsive Dimensions of Helping

A
  • Respect
  • Genuineness
  • Concreteness
  • Empathy
23
Q

Action Dimensions of Helping

A
  • Confrontation
  • Self-disclosure
  • Immediacy
  • Catharsis
24
Q

Empathy Attributes

A
  • Viewing the world how others do
  • Understanding feelings
  • Non-judgemental
  • Communicate
25
Q

Sympathy

A
  • Superficial acknowledgement of suffering
  • Pity-based response
26
Q

Verbal Empathy

A
  • Accurate & specific
  • Reflecting understanding
  • Not repeating verbatim
  • Choose proper words
27
Q

NonVerbal Empathy

A
  • Genuineness
  • Warmth
28
Q

Situations for Empathy

A
  • Hurting
  • Confused
  • Troubled
  • Anxious
  • Alienated
  • Terrified
29
Q

Barriers to Empathy

A
  • Different
  • Distant
  • Overwhelmed
  • Distressed
  • Conflict
  • Time
  • Money
  • Not challenging stereotypes
30
Q

Focus of Peplau Theory

A
  • Interpersonal relationship
31
Q

Focus of Orlando Theory

A
  • Immediate needs of client
32
Q

Orlando’s Deliberative Process Theory

A
  • Presenting behaviour
  • Immediate reaction
  • Deliberative & automatic nursing actions
  • Improvement/resolution
33
Q

Peplau’s Phases of Relationship

A
  • Orientation
  • Working (identification & exploration)
  • Resolution
34
Q

Mild Anxiety Interventions

A
  • Learning
  • Use of energy
35
Q

Moderate Anxiety Interventions

A
  • encourage talking & focusing on experience
36
Q

Severe Anxiety Interventions

A
  • Allow relief behaviours (don’t ask)
  • Encourage talking
  • Learning less possible
37
Q

Panic Anxiety Interventions

A
  • Stay with
  • Allow movement
  • Short instructions
  • Learning impossible
38
Q

Roles of Nurse (Peplau)

A
  • Resource person
  • Counselor
  • Surrogate
  • Teacher
39
Q

Watson’s Theory of Caring

A
  • Carative factors (caritas)
  • Transpersonal caring relationship
  • Caring moment
40
Q

Health (Waston)

A
  • Harmony in mindbodyspirit despite disease
  • Adaptive maintenance in daily functions
41
Q

Person (Watson)

A
  • Complex, holistic being
  • Value & meaning
  • Not an object
  • Complex needs
  • Comprised spheres of being (mind, body, spirit)
42
Q

Environment (Watson)

A
  • Conducive of holistic healing
  • Expand awareness & consciousness
  • Manmade & technology destroy human soul
  • Internal & external variables
  • Balance needed