Week 1 Comp Flashcards
(21 cards)
What are the three clusters of SHRM behavioral competencies?
- Leadership Cluster
- Interpersonal Cluster
- Business Cluster
These clusters categorize the 8 identified competencies.
Define ‘Leadership & Navigation’ as a behavioral competency.
The ability to direct and contribute to initiatives and processes within the organization while maintaining alignment with its vision and values.
This competency emphasizes strategic leadership and influence.
What are the core elements of ‘Leadership & Navigation’?
- Vision Alignment
- Change Management
- Influence & Authority
- Resilience
These elements focus on guiding and supporting organizational objectives.
What is a key behavior of effective leaders in ‘Leadership & Navigation’?
Models leadership values and ethics across the organization.
This involves demonstrating integrity and guiding others.
What does ‘Ethical Practice’ entail as a behavioral competency?
The ability to integrate core values, integrity, and accountability throughout all organizational and HR practices.
Ethical practices are crucial for maintaining trust and compliance.
List the core elements of ‘Ethical Practice’.
- Integrity
- Professional Standards
- Accountability
- Confidentiality
These elements ensure ethical operations in HR.
What is a key behavior associated with ‘Ethical Practice’?
Identifies and addresses unethical behavior promptly.
Prompt action is vital in maintaining ethical standards.
Define ‘Relationship Management’ as a behavioral competency.
The ability to manage interactions constructively and maintain effective relationships with stakeholders across all levels of the organization.
This competency emphasizes interpersonal interactions.
What are the core elements of ‘Relationship Management’?
- Trust-Building
- Conflict Management
- Collaboration
- Stakeholder Engagement
These elements facilitate effective relationship management.
What is a key behavior in ‘Communication’ competency?
Tailors communication based on audience and context.
This ensures effective message delivery.
What does ‘Global & Cultural Effectiveness’ focus on?
The ability to value and consider the perspectives and backgrounds of all parties and to interact respectfully and effectively with people from diverse backgrounds.
It emphasizes cultural sensitivity and inclusion.
List the core elements of ‘Business Acumen’.
- Strategic Alignment
- Financial Literacy
- Operations Knowledge
- Industry Awareness
Understanding these elements helps align HR with business goals.
What is the definition of ‘Consultation’ as a behavioral competency?
The ability to provide guidance to organizational stakeholders and seek to understand business challenges and deliver HR-based solutions.
It highlights the advisory role of HR professionals.
Define ‘Critical Evaluation’ as a behavioral competency.
The ability to interpret information to make business decisions and recommendations.
This competency emphasizes data-driven decision-making.
What are the core elements of ‘Critical Evaluation’?
- Data Literacy
- Objectivity
- Analytical Thinking
- Decision Support
These core elements aid in effective evaluation and decision-making.
What is a key behavior associated with ‘Critical Evaluation’?
Uses surveys, HRIS reports, and analytics dashboards to evaluate outcomes.
This reflects the importance of data in HR practices.
Fill in the blank: The ability to understand and apply information to contribute to the organization’s strategic plan is known as _______.
[Business Acumen]
True or False: ‘Ethical Practice’ includes maintaining confidentiality of employee records.
True
Confidentiality is a core element of ethical practices.
What does effective ‘Communication’ involve?
- Verbal Communication
- Written Communication
- Listening
- Feedback Delivery
These components are essential for clear and effective communication.
What is the correct approach to handle a department head resisting a new HR policy?
- Schedule a one-on-one meeting
- Use data to explain benefits
- Offer phased implementation options
- Maintain follow-up communication
This approach fosters collaboration and understanding.
What should you do first if employee engagement scores decline in two departments?
- Analyze survey data
- Compare department results with benchmarks
- Meet with department heads
- Recommend interventions
Understanding the root causes is crucial for effective solutions.
