Week 11- Training & Development

Question 1

what is Informal onboarding?

Answer 1

refers to the process by which an employee learns about his or her new job without an explicit organizational plan.

Question 2

what is Formal onboarding?

Answer 2

refers to a written set of coordinated policies and procedures that assist an employee in adjusting to his or her new job in terms of both tasks and socialization.

Question 3

what are the 4 Cs in Onboarding?

Answer 3

1. compliance
2. clarification
3. culture
4. ## connectionCompliance: the lowest level and includes teaching employees basic legal and policy-related rules and regulations.
   Clarification: refers to ensuring that employees understand their new job and all related expectations. Employee asking questions.
   Culture: is a broad category that includes providing employees with a sense of organizational norms both formal and informal
   Connection: building interpersonal relationships and information networks needed for success.

Question 4

what is the Purpose of Onboarding?

Answer 4

• Feel welcome
• Understand organizational culture
• Build new relationships
• Acquire organizational knowledge and understand processes
• Become fully productive as fast as possible

Question 5

Onboarding Components (Prior to first day)

Answer 5

a realistic job preview given in the interview, all necessary meetings set, all materials are ready

Question 6

Onboarding Components (Orientation)

Answer 6

introductions and job equipment, organizational issues, HR related Topics, Role Expectations and Performance

Question 7

Onboarding Components (Manager oversight)

Answer 7

managers need to be clear about job expectations

Question 8

Onboarding Components (Training and development plan)

Answer 8

job-related behaviour, future job responsibilities

Question 9

Onboarding Components (Assigning meaningful work )

Answer 9

make them feel part of the team early, colleagues want new employees to contribute

Question 10

Onboarding Components (Probation)

Answer 10

can last 30 days - several years (normally 90 days)

Question 11

Onboarding Components (Formal and informal feedback )

Answer 11

formal employees are given notice and must sign off on their evaluation, informal is continuous, spontaneous feedback

Question 12

Onboarding Components (Employee feedback )

Answer 12

to better orientation program

Question 13

Onboarding Components (Socialization)

Answer 13

turns outsiders into insiders, lasts years

Question 14

ex from class
L’Oreal (onboarding)

Answer 14

Two year, six-part integration program called “l’Oreal Fit”
App → mission with time limits, recommendations off who to contact

Question 15

ex. from class
Zappos (onboarding)

Answer 15

For one month new employees learn about the company’s history and 10 core values
Offers new recruits one month’s salary to quit on the spot to weed out those just there for cash

Question 16

ex from class
DigitalOcean (prior to first day)

Answer 16

fun party for new hires