Week 5 - Recruitment Flashcards

1
Q

What is the Recruitment Process?

A
  1. Identify job openings
  2. Review job specifications
  3. Examine the desired characteristics of recruits
  4. Determine recruitment methods
  5. Obtain a pool of recruits
  6. Maintain applicant interest during the selection
  7. Persuade chosen candidates to accept the job
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2
Q

what are somee Financial Benefits of a New Employee

A
  • Increased sales - additional revenue, avoid losing prospective customers
  • Expansion of Business - handling more customers to allow for expansion
  • Relief for Employees - reduce employee stress from overworking
  • Development and Innovation
  • Opportunities - develop new revenue streams
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3
Q

what is the Cost of Hiring?

A
  • Recruiting costs: advertising time spent reviewing and interviewing
  • Salary: look at the average salary range for the job
  • Benefits/taxes: worker’s compensation, unemployment, and medical
  • Equipment/office: equipment and office space/home equipment
  • Training: personnel and additional admin costs of bringing new employees in
  • Onboarding: How long we pay the new hire before they are productive
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4
Q

Internal Recruiting advantages

A

Employee is familiar with the org

Employees are “known” -performance

Improves employee morale / motive

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5
Q

Weakness of Internal Recruiting

A

Internal competition

No “new blood” less creativity

Poor morale of those not promoted

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6
Q

Advantage of External Recruiting

A

Able to acquire skills that aren’t in the org

Newer ideas

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7
Q

Weakness of External Recruiting

A

Newcomers may not fit

They have to learn the org

More expensive

Lower morale of current employees

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8
Q

Examples from class
Cirque De Soliel, 911 Operators, Iron Mountain, RCMP (recruitment)

A

check slides

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9
Q

Example from class
Zappos CEO (bad hires)

A

His own bad hires have cost the company $100M

National Business Research Institute Study

37% negatively affected employee morale

18% negatively affected client relationships

10% caused a decrease in sales

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