Flashcards in Week 2 Deck (53):
Minimum level of Bloom's Taxonomy of Learning Discussed?
Application (Level 3)
A clear distinction between managers and leaders is that leaders _______.
Have a vision
John Adair's model is _________.
What are team maintenance functions in the Adair model?
Motivating and setting standards
List the Tannenbaum and Schmidt Management Style Continuum.
To empower your staff, managers must:
Relinquish some of their authority
Sharing information with everyone
What is critical about the 8-box model for effective team building:
Comprehensive and each dimension has to be carefully considered
The 8-box model for developing effective teams details VMVGOS in:
Boxes 1, 3 and 4.
A workload analysis____________.
Matches manpower and resources to demand for police services.
Staircase to strategic planning is:
In a strategic plan, objectives should be:
Which of the following is the correct statement of a strategic objective:
We will reduce residential burglaries by 10% by day/month/year
In a planning cycle, after you make decisions about what to do, you next:
Set standards for monitoring and evaluation
Contingencies plans are concerned with
Preparing for "what-if" scenarios
A problem solving model
The driving force for strategic planning and its implementation is:
Exemplary leadership and management
In making organizational change you must always:
Ensure structure follow strategy
In McGregor's Theory of Motivation:
We are a mix of theory X and Y
A hierarchy of human needs
Herzberg's model of motivation is:
Two factor model
The two factor model suggests
Motivators rather than hygiene factors motivate people
The essential key strategy to get the best from your team is:
You must be motivated yourself to motivate others
Teamwork is essential because:
It achieves more than individual effort, synergy
Initially, team building success depends most upon:
You carrying out a SWOT analysis on you and your team
Effective teams always:
Share information agree goals and confront problems
Effective teams depend mostly upon
Good communication and support, clear goals and sound coordination
Millennial need to be:
Trained using more realistic training methods
Team building in management is most like:
Coaching a sports team
We can respond to change most effectively if we:
Acknowledge staff problems publicly and privately and explain the change in person.
A mental map through which we interpret reality (frame of reference):
Effective communications result as a function to the degree which sender and recipient agree on symbols used to transmit:
Attitudes, emotions, ideas and information
Two primary components of communication:
The basis for all social interaction:
Fixed elements of communication model:
Meanings of words are found in people through:
Context and use
Mehrabian said communications occurred through what percentages?
Facial/body - 55%
Vocal/tone - 38%
Verbal/words - 7%
Active listening technique:
Concentrate on the message
Characteristics of a red personality
Six Channels of face to face communication
How do people assign meaning to words?
Based on their beliefs and values
Language has an influence on the future of our culture
Categories of non-verbal communication
What keeps communication from being one way?
What is the concept of using adjective checklists to assess behavior styles?
What is the first rule to assess if sexual harassment occurred?
Determine if the behavior is unwelcome/unwanted
Best way to improve listening skills?
Do men and women handle communication differently?
Two types of sexual harassment
Quid pro quo
Variable elements of communication
The act of reading the whole system of body motion:
Which gender tends to think out loud?