Week 4

Question 1

Emotional leadership identifies emotions as:

Answer 1

Primary motivators

Question 2

In order to become a stronger, more effective leader we must learn to harness the emotions of _________ and ___________.

Answer 2

Yourself and others

Question 3

EQ

Answer 3

Emotional Intelligence

Question 4

_____ empowers you to lead.

Answer 4

EQ

Question 5

_________ ___________ entails opening oneself, committing to it, accepting responsibility, becoming vulnerable, taking calculated risks and discovering your connections to others.

Answer 5

True leadership

Question 6

________ _________ don’t take the time to get to know their people.

Answer 6

Mediocre leadership

Question 7

Visible leadership is comprised of your ________ and your _______.

Answer 7

Emotions and actions

Question 8

Visible Leadership

Our _______ put the emotions of ourselves and others into motion. They enable our vision and they define our leadership. This extends from the police department out into the community.

Answer 8

Actions

Question 9

__________ is a set of things you do.

_______ ________ is doing a lot of small things very well day, after day, after day!

Answer 9

Leadership

Great leadership

Question 10

How do you assess our leadership level?

Answer 10

Ask yourself how you handle crisis and risk.

Question 11

Leadership is a journey — You must:

Answer 11

Put it into action.

Question 12

Without _____ there can be no real leadership.

Answer 12

Ethics

Question 13

Difference between responsibility and accountability.

Answer 13

Responsibility can be given. Accountability must be taken.

Question 14

Three Pillars of Leadership Success

Answer 14

Formal Education
Operational Experience
Self-Development

Question 15

Three Demons of Effective Leadership

Answer 15

Arbitrariness - Actions without thought
Capriciousness - improper pattern
Sloth - lazy, neglect

Question 16

In order to be an effective leader one must have:

Answer 16

Credibility

Question 17

Who decides if you’re a leader?

Answer 17

Your people

Question 18

_______ MUST be established early in the leader-subordinate relationship.

Answer 18

Trust

Question 19

How does law enforcement Leadership differ from the corporate world?

Answer 19

24/7/365 
Most visible public agency
People assume they can do our job
Highest liability agency
Highest risk agency
Deprive citizens of liberty and life
Discretion
Situational volatility (adaptive expertise)

Question 20

Proficiency in managing rapidly changing, chaotic or unanticipated events

Answer 20

Adaptive Expertise

Question 21

Three eras of policing

Answer 21

Political Era 1850-1930
Reform Era 1930-1980
Community Policing Era 1980-2001

Question 22

What’s the name of the new policing era?

Answer 22

New Professionalism Era 2001 - Present

Question 23

A data driven movement that once again started to isolate the police from the public

Answer 23

New Professionalism Era

Question 24

The Four Leadership Demands of the New Policing Era

Answer 24

Accountability (compstat)
Legitimacy (transparency)
Innovation
National Coherence

Question 25

In order for law enforcement to have legitimacy, the public must have _________ and _______ in the police.

Answer 25

Trust and confidence

Question 26

For intelligence driven policing to be successful, you must have:

Answer 26

Relentless follow up

Question 27

Authority is defined as:

Answer 27

The Power to Act

Question 28

__________ are predominantly concerned with prescribed duties.

Answer 28

Managers

Question 29

The most common leadership style for new supervisors is:

Answer 29

Transactional Leadership

Question 30

________ is the crucible of greatness

Answer 30

Challenge

Question 31

As a leader, you have stake in the ___________ of you police department and its __________ in the community.

Answer 31

Reputation and standing

Question 32

What are the three sub-cultures in every organization.

Answer 32

Line Level Occupational/Educational Level Executive Level

Question 33

The three dimensions of career movement:

Answer 33

Lateral Vertical Inclusionary

Question 34

When a leadership vacuum exists, or is perceived, a line level culture may soon develop. This area of organizational failure is known as:

Answer 34

Cultural Deviation

Question 35

Leaders have no choice but to communicate, so they must learn to:

Answer 35

Manage their message.

Question 36

The most powerful means of communication | Primary way to communicate your convictions

Answer 36

What you pay attention to on a daily basis

Question 37

The only time most organizations are open to change is:

Answer 37

When a crisis threatens

Question 38

Equally important to leadership is credibility. If people do not believe the messenger they will ______ believe the message.

Answer 38

Never

Question 39

Great leaders will never changing an organization or unit without first:

Answer 39

Understanding why the change is needed Whether the personnel system is oriented to help Instilling a sense of urgency

Question 40

________ is easy to lose and hard to win back.

Answer 40

Credibility

Question 41

Failed attempts at leading change often produce:

Answer 41

Cynicism Frustration Loss of Trust Deterioration in Morale

Question 42

Power is derived from several sources:

Answer 42

``` Rank Fear Ability to Hand Out Rewards Expertise Charisma ```

Question 43

Leadership Core Competencies

Answer 43

``` Leads others Extends influence beyond chain of command Leads by example Communicate Creates a positive organizational climate Prepares self Develops others Gets results ```

Question 44

Three Levels of Organizational Leadership

Answer 44

Direct Level Leadership Organizational Level Leadership Strategic Level Leadership (exists at the highest levels of an organization)

Question 45

Toxic Management and Barriers to Effective Leadership

Answer 45

``` Favoritism Paramilitary Culture Acting on Misguided Assumptions Promoting Fads Hypocrisy ```

Question 46

____________________ would prevent gypsy or rogue officers from migrating to different agencies. Recommended by the IACP to help with transparency and legitimacy with the community.

Answer 46

Certified Officers Clearinghouse

Question 47

Leaders can expect what they _______.

Answer 47

Inspect

Question 48

Leadership function which is not for the risk averse.

Answer 48

Conflict Management

Question 49

Collaborative tactics for conflict management:

Answer 49

Active listening Analysis Non threatening negotiations

Question 50

Compromise tactics for conflict management:

Answer 50

Find middle ground Assess values Make concessions

Question 51

It is your profound ____________ and __________ as a law enforcement leader to model the way for others.

Answer 51

Responsibility and obligation