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Flashcards in Week 4 Deck (51):
1

Emotional leadership identifies emotions as:

Primary motivators

2

In order to become a stronger, more effective leader we must learn to harness the emotions of _________ and ___________.

Yourself and others

3

EQ

Emotional Intelligence

4

_____ empowers you to lead.

EQ

5

_________ ___________ entails opening oneself, committing to it, accepting responsibility, becoming vulnerable, taking calculated risks and discovering your connections to others.

True leadership

6

________ _________ don't take the time to get to know their people.

Mediocre leadership

7

Visible leadership is comprised of your ________ and your _______.

Emotions and actions

8

Visible Leadership

Our _______ put the emotions of ourselves and others into motion. They enable our vision and they define our leadership. This extends from the police department out into the community.

Actions

9

__________ is a set of things you do.

_______ ________ is doing a lot of small things very well day, after day, after day!

Leadership

Great leadership

10

How do you assess our leadership level?

Ask yourself how you handle crisis and risk.

11

Leadership is a journey --- You must:

Put it into action.

12

Without _____ there can be no real leadership.

Ethics

13

Difference between responsibility and accountability.

Responsibility can be given. Accountability must be taken.

14

Three Pillars of Leadership Success

Formal Education
Operational Experience
Self-Development

15

Three Demons of Effective Leadership

Arbitrariness - Actions without thought
Capriciousness - improper pattern
Sloth - lazy, neglect

16

In order to be an effective leader one must have:

Credibility

17

Who decides if you're a leader?

Your people

18

_______ MUST be established early in the leader-subordinate relationship.

Trust

19

How does law enforcement Leadership differ from the corporate world?

24/7/365
Most visible public agency
People assume they can do our job
Highest liability agency
Highest risk agency
Deprive citizens of liberty and life
Discretion
Situational volatility (adaptive expertise)

20

Proficiency in managing rapidly changing, chaotic or unanticipated events

Adaptive Expertise

21

Three eras of policing

Political Era 1850-1930
Reform Era 1930-1980
Community Policing Era 1980-2001

22

What's the name of the new policing era?

New Professionalism Era 2001 - Present

23

A data driven movement that once again started to isolate the police from the public

New Professionalism Era

24

The Four Leadership Demands of the New Policing Era

Accountability (compstat)
Legitimacy (transparency)
Innovation
National Coherence

25

In order for law enforcement to have legitimacy, the public must have _________ and _______ in the police.

Trust and confidence

26

For intelligence driven policing to be successful, you must have:

Relentless follow up

27

Authority is defined as:

The Power to Act

28

__________ are predominantly concerned with prescribed duties.

Managers

29

The most common leadership style for new supervisors is:

Transactional Leadership

30

________ is the crucible of greatness

Challenge

31

As a leader, you have stake in the ___________ of you police department and its __________ in the community.

Reputation and standing

32

What are the three sub-cultures in every organization.

Line Level
Occupational/Educational Level
Executive Level

33

The three dimensions of career movement:

Lateral
Vertical
Inclusionary

34

When a leadership vacuum exists, or is perceived, a line level culture may soon develop. This area of organizational failure is known as:

Cultural Deviation

35

Leaders have no choice but to communicate, so they must learn to:

Manage their message.

36

The most powerful means of communication
(Primary way to communicate your convictions)

What you pay attention to on a daily basis

37

The only time most organizations are open to change is:

When a crisis threatens

38

Equally important to leadership is credibility. If people do not believe the messenger they will ______ believe the message.

Never

39

Great leaders will never changing an organization or unit without first:

Understanding why the change is needed
Whether the personnel system is oriented to help
Instilling a sense of urgency

40

________ is easy to lose and hard to win back.

Credibility

41

Failed attempts at leading change often produce:

Cynicism
Frustration
Loss of Trust
Deterioration in Morale

42

Power is derived from several sources:

Rank
Fear
Ability to Hand Out Rewards
Expertise
Charisma

43

Leadership Core Competencies

Leads others
Extends influence beyond chain of command
Leads by example
Communicate
Creates a positive organizational climate
Prepares self
Develops others
Gets results

44

Three Levels of Organizational Leadership

Direct Level Leadership
Organizational Level Leadership
Strategic Level Leadership (exists at the highest levels of an organization)

45

Toxic Management and Barriers to Effective Leadership

Favoritism
Paramilitary Culture
Acting on Misguided Assumptions
Promoting Fads
Hypocrisy

46

____________________ would prevent gypsy or rogue officers from migrating to different agencies. Recommended by the IACP to help with transparency and legitimacy with the community.

Certified Officers Clearinghouse

47

Leaders can expect what they _______.

Inspect

48

Leadership function which is not for the risk averse.

Conflict Management

49

Collaborative tactics for conflict management:

Active listening
Analysis
Non threatening negotiations

50

Compromise tactics for conflict management:

Find middle ground
Assess values
Make concessions

51

It is your profound ____________ and __________ as a law enforcement leader to model the way for others.

Responsibility and obligation