Week 3 Flashcards

(40 cards)

1
Q

What is the difference between strategic and operational thinking?

A

Strategic: long term, conceptual, ID key issues and opportunities, break new ground, efficacy, helicopter

Operational: immediate term, concrete, active, resolution of existing problems, routine, efficiency, hands on, on the ground perspective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are all of these a part of: Thinking Concepts, Thinking Skills, Thinking Styles, Thinking Techniques, Thinking better to direct and manage better?

A

Strategic Thinking

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What do all of the following describe: Reframing, Mapmaking, Use Search Questions, Ask Effective Questions?

A

Thinking Skills

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is group think a part of?

A

Thinking Concepts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are all of these a part of: thinking about potential inconsistencies or trade offs in decision making, effective prioritization, thinking about consequences?

A

Thinking Techniques

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are all of these a part of: how you go about thinking / leaders’ styles / learning styles?

A

Thinking Styles

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is strategic planning?

A

The process by which an organization meets its goals. This provides a way for leaders to know when and how to take action.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are some elements of effective strategy?

A
  1. Sustainability
  2. Performance Benefits
  3. Competitive Advantages
  4. Direction
  5. Focus
  6. Interconnectedness
  7. Criticality
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What 3 things does an organizational direction involve?

A

Mission, vision, values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the formula for GDP?

A

GDP = C (consumption) + I (Investment) + G (Government Spending) + (X (Exports) - M (imports)

It is the measure of the value of all final goods and services produced in a given period

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is economics the study of?

A
  1. how services and goods are distributed
  2. how many types of services and goods are produced
  3. ” consumed
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is macroeconomics?

A

Interactions between producing, distributing, and consuming wealth which can be applied to a country or segment of biz. Ex: The national economy influences quality of life through macroeconomic policies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is microeconomics?

A

Analysis of effects of macroeconomic policies on individual industries like health care or smaller economic units like hospitals. Microeconomic principles help predict how markets will response to macroeconomic influences.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is an economic cost? As a part of this, what is opportunity cost?

A

Gains and losses of production of any goods, opportunity cost: the value or cost of choosing one product over another

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is comparative advantage?

A

ability for a seller to make a good or service more efficiently than another activity, which can lead to specialization

this allows the seller to have less costs in production

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the function of supply and demand?

A

Helps to set price

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

How is a surplus defined?

A

Having more supply than demand, can be a customer or a producer surplus.

18
Q

What is the economic significance of healthcare goods being paid for by third party?

A

Less able to influence consumer demand directly; payment is not generally tied to value being delivered.

19
Q

What factors affect demand?

A

Price, Time, Income, Quality, Health Status, Education, Age, Insurance

20
Q

What is value in healthcare?

A

Value = Outcomes / Cost

21
Q

What is a cost effective analysis?

A

An economic evaluation method that measures the cost of a program or intervention and its efficacy, e.g. flu vaccine

22
Q

Can you ask about an emergency contact?

A

No, but you can ask who should notified in case of an emergency.

23
Q

Can you ask about age in an interview?

A

No, but you can verify over 18 years of age.

24
Q

Can you ask about someone being arrested in an interview?

A

No, but you can ask about a felony.

25
Can you ask about citizenship in an interview?
You can ask if they are authorized to work, but you can't otherwise.
26
What questions can you ask about language in an interview?
How fluent are you? (Can't ask how they learned it or native tongue).
27
What kind of questions can't you ask about military experience?
Type of discharge
28
Can you ask about a maiden name in an interview?
No
29
Can you ask about national origin in an interview?
No
30
Can you ask about organizations in an interview?
Only professional
31
What is organizational theory?
interrelated concepts that explain behavior of individuals or groups who interact with each other to achieve a goal - studies the effects of both internal and external environment.
32
What is the difference between classical theories and contingency theories?
Classical: bureaucratic, scientific method Contingency: minimize effect of varying environmental and internal constraints, "no best way"
33
What is the difference between facility and non-facility?
facility - part of a hospital network, CORF (certified outpatient rehab facility) vs. non-facility - rehab agency / private practice (more regulations than the above)
34
What are some general organizational challenges in outpatient?
Direct Access Practice w/o Referral Self Referral Kickbacks
35
What are some staffing challenges in outpatient PT prax?
Support staff can be difficult to distribute properly. | Supervision of students - especially if seeing patients with Medicare.
36
What are some financial challenges in outpatient PT prax?
Reimbursement Limitations - Medicare part B caps Authorizations Pro bono services High deductibles
37
What are some organizational challenges of working in homecare?
``` Staffing Supervision/accountability for staff Fraud or underutilization of services D/C to the community quality indicator for hospitals Communication ```
38
What are the main organizational challenges of working in acute care?
They are big (growth of hospitals) / facility planning (i.e. private rooms, EMR, aging workforce)
39
How do you find conversion rate?
Divide your total revenue by how much your gross charges are and converting that into a percentage.
40
What are the stages of transformation?
1. Sense of Urgency 2. Powerful Guiding Coalition 3. Create a vision 4. Communicate the vision 5. Empower others to act on vision 6. Plan for and create short term wins 7. Consolidate improvements and produce change 8. Institutionalize new approaches