Week 4 Flashcards
To guide decision making we need to make decisions about how useful a piece of information is. Characteristics about usefulness of information include:
Select one:
a. Timeliness
b. Quality
c. Completeness
d. Relevance
e. Understandability
f. all of the above
g. a,b,d only
All of the above
Decision support systems within health organisations inform all of the following except:
Select one:
a. Human Resources
b. Budgetary Resources
c. Service Decision Making
d. Succession planning for the ward
e. all of the above
d. Succession planning for the ward
Environments for decision making include all of the following except:
Select one:
a. Certain environment
b. Risk environment
c. Uncertain environment
d. Just environment
d. Just environment
When delegating the RN’s accountability includes:
Select one:
a. Decisions & Actions
b. Actions and behaviours
c. Responsiblity
d. Level of Performance
e. Outcomes of care delegated
f. all of the above
g. a &b only
All of the above
The registered nurse knows that according to the Nurse and Midwives Board of Australia (NMBA), Scope of Practice includes:
a. All roles & functions
b. Responsibilities
c. Activities
d. Decision making
Clinical governance definition
Is a set of relationships and responsibilities established by a health service organisation between its state and territory department of health, governing body, executive, clinicians, patients, consumers and other stakeholders to ensure good clinical outcomes
What is the classical model in decision making
The manager has all the information and is certain about the environment
What is the behavioural model in decision making
Limitations on your ability to think things through and have little information. This is a risky and uncertain environment
What is the judgement heuristics in decision making
Heuristics are used to simplify decision making
- Information comes from memory
- You compare this situation to similar circumstances
What happens without organisational governance
Conflicts and inconsistencies causing inefficiencies that affect running and profit
What needs to be done in clinical governance documents when creating them
- Make them easy to understand
- Clear
- Not too wordy
- Comply with leglisation
What are the steps in decision making
- Identify problem
- Generate and evaluate possible solutions
- Choose a solution (Classical, behavioural, heuristics)
- Implement a solution
- Evaluate
What five pieces of informations may be useful in decision making
- Timeliness: Available when you need it
- Quality: Accurate and reliable
- Completeness: Complete information for task at hand
- Relevance: Information appropriate for task
- Understandability: Presented in proper form, easily understood
What are the three environments for decision making
- Certain
- Risk
- Uncertain
What is a certain environment
Alternative courses of action and their outcomes are known to the decision maker
