Week 4a

Question 1

How much non-sleeping time is spent communicating

Answer 1

70-80%

Question 2

Intrapersonal Communication

Answer 2

Most prevelant
Within, conversation with oneself

Question 3

Interpersonal Communication

Answer 3

Communication between individuals
Each person is a sender and reciever
Can be verbal or non verbal

Question 4

What is the most active and continual form of communication?

Answer 4

Body language

Question 5

Small group communication

Answer 5

Dialogue between limited number of individuals

Question 6

Organizational communication

Answer 6

Communicating within the boundary of an organization
Linked to outcomes like employee satisfaction and effectiveness

Question 7

Communication directions

Answer 7

Down: From supervisors to subordinates
Up: From subordinates to supervisors
Horizontal: Same level of authority communicates

Question 8

Foundations of communication

Answer 8

Transactional: Created through interaction
Intentional or Unintentional
Irreversible: Can’t take it back
Unreppeatable: Can’t duplicate

Question 9

Communication Competencies

Answer 9

Knowlege: Content of what is being communicated
Trust: especially if the result is uncertain
Active Listening: Displays empathy
Information Accuracy: Allows people to perform
Cultural sensitivity: Diversity without judgement

Question 10

Guardrails

Answer 10

Relationship
Frequency of Conversation
Proximity of Others
Timing

Question 11

When in doubt lean _____

Answer 11

Sugar