week 8

Question 1

what is the path for the main approaches to organisation, structure and management?

Answer 1

classical - human relations - systems - contingency

Question 2

what is the mainstream classic approach to thinking on groups and teams

Answer 2

groups and social factors at work are unimportant

Question 3

what is the mainstream human relation approach to thinking on groups and teams

Answer 3

work organisation as a social organisation d importance of the group, group values and norms and influencing behaviour at work

Question 4

Mainstream human relations approach to thinking on groups and teams includes group norms and informal what

Answer 4

social relations

Question 5

what is an example of a group working as a team functionally

Answer 5

a wolf pack

Question 6

in a team the size is limited in a group the size is…

Answer 6

medium or large

Question 7

in a group membership selection is immaterial in a team it is…

Answer 7

crucial

Question 8

in a team, leadership is shared or rotating, in a group it is…

Answer 8

solo/sole leader

Question 9

In a group the perception is to focus on the leader, in a team there is…

Answer 9

mutual knowledge understanding

Question 10

in a team the style is role spread co-ordination, in a group the style is…

Answer 10

convergence and conformism

Question 11

in the group spirit it is togetherness persecution of opponents, in team spirit it is

Answer 11

dynamic interaction

Question 12

what do teams and groups differ by

Answer 12

size, membership selection, leadership, perception, style and spirit

Question 13

trust, mutual accountability and shared goals are facters/characteristics of…

Answer 13

a team

Question 14

Does a working group or a team: plan together, collaborate, collectively decide future actions?

Answer 14

team

Question 15

Does a working group or a team: work together on collective tasks

Answer 15

team

Question 16

Does a working group or a team: work on individual tasks which are sometimes done in connection with others

Answer 16

working group

Question 17

is a working group or a team: individually accountable

Answer 17

working group

Question 18

Does a working group or a team: focus on individual goal and outcomes?

Answer 18

working group

Question 19

is a working group or a team: collectively accountable

Answer 19

team

Question 20

Does a working group or a team: share information and different perspectives

Answer 20

working group

Question 21

Does a working group or a team: focus on team goals and outcomes

Answer 21

team

Question 22

what are the three things that define a group?

Answer 22

interact with each other
are psychologically aware of each other
perceive themselves as a group

Question 23

what are the 2 types of groups

Answer 23

formal and informal

Question 24

what are the key features of formal groups

Answer 24

created as part of the formal organisational structure
designed to accomplish the organisation’s tasks
types of formal groups are functional and task groups

Question 25

what are the key features of informal groups

Answer 25

social or friendship groups outside managerial control can have significant effect on organisational performance

Question 26

what are the 2 types of formal groups

Answer 26

functional and task

Question 27

what are the 2 types of informal groups

Answer 27

social and friendship

Question 28

Is this a formal or informal group? goals are identified by management and rules and norms are established

Answer 28

formal

Question 29

Is this a formal or informal group? Tend to be relatively permanent, although there may be a change in the membership of the team

Answer 29

formal

Question 30

Is this a formal or informal group? Serve to satisfy the psychological and social needs of group members not related necessarily to the tasks to be undertaken

Answer 30

informal

Question 31

Is this a formal or informal group? They appoint their own leader who resolves conflict and reflects the attitudes and values of the group

Answer 31

informal

Question 32

Is this a formal or informal group? Are created to achieve specific organisational objectives and are concerned with the co-ordination of work activities

Answer 32

formal

Question 33

Is this a formal or informal group? Group members have defined roles and the nature of work tasks to be undertaken is a predominant feature of the group

Answer 33

formal

Question 34

Is this a formal or informal group? They are based on personal relationships and membership can cut across the formal structure of the organisation

Answer 34

informal