Week 9 Decision Making and Creativity Flashcards
how do psychologists define a problem
a situation in which you need to accomplish a goal and the solution is not immediately obvious.
you are in one state and need to work to get into the next
Gestalt approach to problem solving involves what two idea?
- how people represent a problem in their mind
2.
how solving a problem involves a reorganization or restructuring of this representation.
____ is a powerful method in problem solving—changing how you frame or perceive the problem can reveal solutions.
Restructuring
What Is Insight?
Insight: A sudden realization or understanding that leads to a solution.
Involves reorganizing mental representations of a problem.
Often described as an “Aha!” moment.
what are the two types of problems we tend to be faced with?
well-defined problems: has clear goals, starting points and rules (ex. math)
ill-defined problems: no clear goals, starting point or rules (ex. choosing a career)
what is an incremental problem? what gets you closer to the goal state with them?
they are problems that can be solved by following certain rules/guidelines that lead to the answer
AKA analytical problems
each step brings you closer to the goal state
how do incremental and insight problems differ?
incremental makes progress with each step
insight you may be stuck for a while, but once you have the ah ha you quickly get to the solution
when we say that insight problems benefit from gestalt processing, this is because
re-organizing/re-representing the problem can help get the jump on the solution, as they are not gradual processes
why does gestalt suggest holistic thinking
Gestalt psychology focuses on the whole rather than individual parts.
Insight comes when the brain suddenly connects the parts into a meaningful whole.
what is the big obstacle to Gestalt Problem Solving
fixation: where we focus on just one characteristic of a problem which prevents them from seeing a solution (unable to shift perspective - blocks insight)
A preconceived notion about how to approach a problem based on a person’s experience or what has worked in the past is known as a___
mental set
functional fixedness
Tendency to see objects only in terms of their usual functions.
Makes it hard to think of new uses for familiar objects.
stems from familiarity
mental sets can inhibit ___
reconstruction
tower of Hanoi problem demonstrates ___, how?
means-end-analysis
sometimes taking a step back helps reach the goal more efficiently.
what is the basis of the information processing approach
problem solving is more flexible and is a search between posing a problem and finding its solution (the problem space)
like a maze, start somewhere and transform to somewhere new, sometimes you need to back track
initial state, goal state, and operators
Initial State Starting condition
Goal State Desired outcome
Operators Legal actions to move from one state to another
each action in information-processing of a problem moves you into an ___
intermediate state
what is the problem space
All possible states (initial, goal and intermediate)
what is means-end analysis
A problem-solving strategy that seeks to reduce the difference between the initial and goal states. This is achieved by creating subgoals, intermediate states that are closer to the goal.
to search the problem space
Sometimes requires short-term backtracking for long-term gain
why can subgoals sometimes be hard for people to accept and act on?
it may seem that they move them farther from their goal, when really they are necessary to achieve it
Newell and Simon approach is what? incremental or insight?
incremental
they solve the problem in a stepwise manner
how does the way a problem is stated affect the solving of it?
it affects its difficulty
if a problem is stated with information that helps people represent the problem, it is easier
analogy technique
using the solution from a similar problem to guide you to a solution of a new problem
effectiveness determined by if we have mental sets blocking it
this process is called analogical problem solving
think-aloud protocol
Participants verbalize thoughts while solving a problem.
Used to reveal mental shifts and how people attend to problem elements.
Shows when people restructure their understanding (like in Gestalt theory).